Отображение вопросов с тегом: Показать все вопросы
  • Решено

Backup or copy message list of not-downloaded messages

Hi, I have changed the provider of e-mail services. The old IMAP account is already expired (not reachable). I wanted to copy the messages from the old account to the n… (читать ещё)

Hi,

I have changed the provider of e-mail services. The old IMAP account is already expired (not reachable).

I wanted to copy the messages from the old account to the new one. Unfortunately, it turned out that some messages contents are missing* (not downloaded locally). I acknowledge there's nothing I can do anymore to get the message contents.

However, I would definitely want to keep the records of the messages — their subject, correspondents, date and time. Can I get the message list in any form (other than taking screenshots) from Thunderbird? How to do it?

I have tested (not to work): - Copying / moving the directory from the context menu to the new account has no effect. - Dragging the individual messages has no effect as well. - After entering the Offline mode (from `File` menu) those actions result it a prompt informing that messages are not downloaded. - I tried copy-pasting the .msf file, directory and directory.sdb for the IMAP directory (with not-downloaded messages) from "ImapMail" of the profile to the "Mail" (local folders) to see if that would work, but it unfortunately haven't. - The .msf files do not contain the data (subject, correspondents, datetime).

  • all the messages in question have been opened in Thunderbird. Therefore I thought I have them all on my local drive. I haven't rushed to copy the messages, because I have backed up the Profile directory (including ImapMail). Perhaps after organizing the mails (i.e. moving to appropriate IMAP directories) the local copies were deleted, and new copies (in target IMAP directories) not downloaded (as I haven't opened them anymore).

Задан Grass Prisoner 3 месяца назад

Дан ответ sfhowes 3 месяца назад

  • Решено

Possible to install TB on an external SSD?

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery of p… (читать ещё)

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles.

Windows 11 is consuming nearly all of the C: drive. I badly need to get TB (and Firerfox) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

I've read everything I could find here and all of that is about using an external drive as a backup. Most of the other help I've found on the web is clearly outdated.

Thanks. jt

Задан jonathan67 3 месяца назад

Дан ответ david 3 месяца назад

  • Решено

Exporting from a beta version to a stable release

Hi, hope someone can help please By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable v… (читать ещё)

Hi, hope someone can help please

By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta.

Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit).

Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release

Thanks in anticipation

Russell

Задан russell.johnson67 3 месяца назад

Дан ответ Wayne Mery 3 месяца назад

  • Решено

Can't get an old profile loading on a fresh install

Trying to use my old profile on a fresh install. After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible. So I did th… (читать ещё)

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Задан sportspunterau 3 месяца назад

Дан ответ sportspunterau 3 месяца назад

  • Решено

Raspberry PI4stalled vers 115 remove menu.It reports "aarch64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1"

Question 1 - Is this a real version? (as dlsplayed in troubleshooting information) Question 2 - How can I upgrade to version 115,, or do I have to delete and start again?… (читать ещё)

Question 1 - Is this a real version? (as dlsplayed in troubleshooting information) Question 2 - How can I upgrade to version 115,, or do I have to delete and start again? Sub question - if I have to delete what is the best method? I just spent a few days installing and then installing 5 gig of settings and mail from Windows 10; I would hate to do it again.

Задан John Hadley 3 месяца назад

Дан ответ John Hadley 3 месяца назад

  • Решено

Tired of Apple mail, want to install Thunderbird 78.14.0 on my mac mini

Tired of Apple mail, want to install Thunderbird 78.14.0 on my mac mini. Am running Yosemite 10.10.5. I can see access to the files on this site but need an installer to… (читать ещё)

Tired of Apple mail, want to install Thunderbird 78.14.0 on my mac mini. Am running Yosemite 10.10.5.

I can see access to the files on this site but need an installer to load to system.

Am familiar with unix can work off a console but am not a programmer, wouldn't know one end of a compiler from the other.

Can you point me in the right direction?

Задан horned_toad 3 месяца назад

Дан ответ sfhowes 3 месяца назад

  • Решено

export / import fails

i have an old win10 machine with a huge thunderbird profile - 37.9GB size / 75.2GB disk. i'd like to move it with Tools Export / Import to a new win11 machine. on win10 … (читать ещё)

i have an old win10 machine with a huge thunderbird profile - 37.9GB size / 75.2GB disk. i'd like to move it with Tools Export / Import to a new win11 machine.

on win10 i click thru tools > export > open profile folder

and in ...\thunderbird\profiles i select yhcc00j7.dan and export it to an external ssd.

it runs for hours and then a number of these appear: "Are you sure you want to copy with file without its properties? The file %2B...." has properties that can't be copied to the new location.... Type WDSEML file size 1.02KB....".

so i check "Do this for all current items" and hours later it finishes.

on win11 i click thru tools > import > import from another thunderbird profile > choose a profile and select the folder yhcc00j7.dan on the ssd and import everything > start

for a minute or so it says "importing .... 0%" but no new profile shows up in ...appdata\roaming\thunderbird\profiles\ and then "import failed unexpectedly" is displayed.

i've tried this twice. both machines have version 115.11.1 "esr update channel". what am i doing wrong?

Задан bubba101 3 месяца назад

Дан ответ david 3 месяца назад

  • Решено

Unable to migrate as usual

In my previous msg, I failed to mention the T-bird I just d/l is v. 115 whereas the source pc is v. 125 and say they are the current version and up-to-date.

Задан Frank 3 месяца назад

Дан ответ Frank 3 месяца назад

  • Решено

Why does CSV import ask for an address book FILE to be chosen from a file dialog?

I have created an entry in my Personal Address Book. When I am in that address book I click on the Import tab. I select CSV file. It provides me a File Dialog to select m… (читать ещё)

I have created an entry in my Personal Address Book. When I am in that address book I click on the Import tab. I select CSV file. It provides me a File Dialog to select my CSV file. But then it provides me with a File Dialog to select an address book file. The address book I want to use is the one I am currently "in" in the program. But if I for some reason I wanted to import into another existing address book, I should either have to get "in" that one, or it Mozlla Thunderbird would list the address books it knows about as a selection.

It appears I am supposed to select the file that Mozilla Thunderbird created somewhere. From a search it appears (this is on Windows 11) from the App Store that is somewhere in ..\AppData\Local\MozillaThunder.MZL_h<numbers and letters>\LocalCache\<Roaming | Local>.

I don't understand why I am choosing a file that is already open in Mozilla Thunderbird?

Задан simonsdash 3 месяца назад

Дан ответ Matt 3 месяца назад

  • Решено

Help: Migrate TB Portable to new computer

TIA , Time to Migrate TB Portable to new computer : I was advised that all need to do is Copy this Folder C:\ThunderbirdPortable to new computer . But that doesn'… (читать ещё)

TIA , Time to Migrate TB Portable to new computer : I was advised that all need to do is Copy this Folder C:\ThunderbirdPortable to new computer . But that doesn't bring over all my email accounts . Pls , what else do I need to do ? Thanks...

Задан Vern Mars 4 месяца назад

Дан ответ Vern Mars 3 месяца назад

  • Решено

TB gui completely broken

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim o… (читать ещё)

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim of those errors.

Win 11 x64.

When I launch TB I get the icon on the taskbar but no main screen. If I hover over the icon I see a small box with the TB logo top left where you’d expect it, and Home next to it. Clicking it has no effect. TB appears to be functioning because new emails are being filtered according to the Rules, as witnessed on my phone.

I tried reinstalling 115.11.1 with no change. So obviously somethings fubar with my profile. What is the best way to proceed? Obviously I’d like to avoid having to set up all my email accounts plus the associated rules etc if it’s possible. I use IMAP if it’s relevant.

Thanks in advance, Tony

Задан tonyjover 4 месяца назад

Дан ответ sfhowes 4 месяца назад

  • Решено

Gmail IMAP timeout

I have added my gmail account to TB and it downloads all the folders and emails correctly, but as soon as I try to move an email with an attachment from a local folder to… (читать ещё)

I have added my gmail account to TB and it downloads all the folders and emails correctly, but as soon as I try to move an email with an attachment from a local folder to a folder on the gmail acount I get "Connection to server imap.gmail.com timed out" errors.

Задан Paul Rowell 4 месяца назад

Дан ответ Paul Rowell 4 месяца назад

  • Решено

Pop3 Inbox displaying emails in groups and no subfolders

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, th… (читать ещё)

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, there are no subfolders, emails are grouped according to subject titles and I cannot seem to find the latest email on the list. What can I do to display them chronologically by date and restore subfolders and archives? Upon lauching, this is what I get. Thank you

Задан m.dominguez 4 месяца назад

Дан ответ david 4 месяца назад

  • Решено

TB won't install after deleting old (corrupt) version

Win 10. Multiple email accounts, some gmail plus others. I had TB 115 something (it's uninstalled so not available to see). I run Firefox without issues. TB went complete… (читать ещё)

Win 10. Multiple email accounts, some gmail plus others. I had TB 115 something (it's uninstalled so not available to see). I run Firefox without issues. TB went completely haywire, all email accounts disappeared, nothing worked (second time this year) but recovering was proving too difficult and I'd already spent a whole day on it. I decided to uninstall and install a fresh copy. First I copied the single profile to an external drive. Then I uninstalled TB. Then I ran Ccleaner to tidy up the remaining TB cache and other remnants, also cleaned the registry. I downloaded a new copy from Mozilla's site, ran the install file, The install dialog box offers the same install location as the previous location, same user. Upon clicking install, the dialog box disappears and nothing happens. I've tried this more than ten times now, including fresh downloads from Mozilla. The dialog box offers an alternative user as Administrator but that won't work because I don't actually have the administrator account set up with a password, and TB demands the password. I do not want to open a new user account just for TB. Any suggestions for working round this will be gratefully received.

Задан jfdi 4 месяца назад

Дан ответ jfdi 4 месяца назад

  • Решено

tried to import emails by changing local directory

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders nam… (читать ещё)

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing

Задан Azeem 007k 4 месяца назад

Дан ответ david 4 месяца назад

  • Решено

Abort update after it downloaded but not installed yet

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even thoug… (читать ещё)

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even though it was supposedly set to only install updates when you told it to, it downloaded and began the process of installing 115. So it's up and running now at 102, but says that when you restart, it will go to 115. Please don't tell me how wonderful 115 is; been there, done that, it's not my machine but it's someone near and dear to me who detests computers in the first place but has to use them so gratuitous changes are utterly unwelcome....

So is there a way to delete something and tell Thunderbird to just keep running 102 and not do the upgrade? If I have to reinstall 102 on top of the old profile, which contains many gigabytes of IMPORTANT mail, I can deal with that. I assume that the profile hasn't been munged yet by the update so I'm asking now. Thanks!

Задан fred37 4 месяца назад

Дан ответ fred37 4 месяца назад

  • Решено

Not Updating on Windows 10

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thund… (читать ещё)

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

Задан tightpurchaser 4 месяца назад

Дан ответ tightpurchaser 4 месяца назад

  • Решено

IMAP version of Thunderbird for Sonoma 14.5 MacBook Air

Hi, David replied to my original question as to why the Folders are not loading off the Yahoo server onto a new computer as they are on my old computer. The Thunderbird… (читать ещё)

Hi, David replied to my original question as to why the Folders are not loading off the Yahoo server onto a new computer as they are on my old computer.

The Thunderbird version on the OLD computer utilises a IMAP Mail Server. The version I downloaded yesterday and installed on this new computer utilises a POP Mail Server with no option I can see to change this. Screen Capture attached.

So Presumably I need the IMAP Mail Server version of the App. If I'm correct where would I download it from?

Thank you and kind regards, Mark.

Задан ironboat 4 месяца назад

Дан ответ ironboat 4 месяца назад

  • Решено

local folders - not lost but not showing correctly

hi there i have been keeping my local folders stored on my microsoft sharepoint but need to move them to my local drive due to storage restraints on my sharepoint. the … (читать ещё)

hi there

i have been keeping my local folders stored on my microsoft sharepoint but need to move them to my local drive due to storage restraints on my sharepoint.

the first thing i did was to change local folder location to my C drive (I know how to do that).... then when I started looking online for how to move the local folders, I decided I should probably start by directing thunderbird back to the original local folder location on sharepoint... but now I can't seem to undo the change and whilst I can see my local folders on the sharepoint, i don't know which folder to select so that thunderbird will display my local folders correctly.

see attachment 1 - this is where I am directing thubderbird to find the local folders


but the local folders are looking like attachment 2


I'ved tried directing it lower down in the file hierarchy, or higher up, but nothing seems to work.


Can you help by telling me which folder I should select?

please and thank you!!!

Задан km18 4 месяца назад

Дан ответ david 4 месяца назад

  • Решено

Not storing emails locally after migrating to THunderbird

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and al… (читать ещё)

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and allows me to delete unwanted emails from the server. If I download emails to Thunderbird, I expect them to be stored automatically on my PC. However, when I subsequently delete them from the server, using Mailwasher, they are deleted from the inboxes in Thunderbird as well.

I'm guessing it's a setup issue but am struggling to find what is wrong. Thanks in advance for your help.

Задан mike.smith3 4 месяца назад

Дан ответ mike.smith3 4 месяца назад