Форум поддержки Thunderbird

I've been trying out Thunderbird and Spark for the past few weeks, and decided to go with Thunderbird to replace Windows Mail. After uninstalling Spark, I changed all my email passwords, and now Thunderbird can't connect. I deleted my Google and Xfinity email accounts from Thunderbird, then closed and reopened the program, but I'm still getting this error from Google when I fill in the credential info it automatically asks for when re-adding it to my account:

"400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

On the "set up your existing email address" page in Thunderbird, I'm getting this error (see image), even though the copy/pasted password works fine when logging directly into Google.

I also can't reconnect to Xfinity at all. The 3rd party box is checked in their system, but when Thunderbird tries to connect, it looks like it's auto-filling and submitting a password on my behalf, without stopping on that screen so I can change it.

I did this: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

And tried all of the suggestions on this post: https://support.mozilla.org/en-US/questions/1434503

What am I missing?

I turned off junk mail filtering and am glad I did. I don't get that much junk, and so I just mark it all in the inbox. What I don't have to do now is restore all the messages from a couple of listserves I'm on that Thunderbird insists on moving to junk - not every mail from these listerves, just some. There is nothing weird in the subject, I have the addresses in my address book, I'm constantly marking them as not junk, and it still insists on sending them to junk - sometimes.

But why doesn't it work properly? Why is it so wrong so much of the time?

I recently archived locally about 10 years worth of emails successfully (the emails were removed from the my ISP's servers and I opted for a yearly format). I can easily find these in Thunderbird but of course they are not on the mail server anymore.

Settings info: I have Message Archives set to "Archives on Local Folder" followed by my email address (I set it up with this name so that I can find the archives specifically for backup by my Sinology server).

However, my Sent folder (shows a paper airplane icon) is missing, although I also downloaded it and thought it would be saving locally.

When I verified my Archive options in TB, I noticed that while I had selected "Yearly archived folders" I did not select "Keep existing folder structure of archived messages". I assume that this is a mistake on my part?

My questions are: Q1. Where are my Sent emails - would they be mixed in with received messages in each yearly archive? Q2. How do I access these sent emails within the TB search window?

Any advice and suggestions would be most appreciated and thank you. C.

Hello,

I do most of my work on a 13" laptop, and I've recently installed Thunderbird to replace Windows Mail before it goes away. One of the things I loved about Mail is that it's very easy to read. Each column is scalable, and the text is well-prioritized and large enough to clearly see the sender's name and read the subject line. In Thunderbird, there's so much on my screen--all at about the same size and color--that I'm having trouble parsing the information, especially when trying to refer back to messages marked as read.

I know I can scale columns to adjust the width, but that doesn't increase the text size. I don't need or want to see 11 messages at once; there's simply too much information in each little box, all displayed at the same priority level, that it creates a wall of text that feels overwhelming, especially when I'm flipping between multiple client projects throughout the day. (Also, a side note: I have text set to 16pt, but it's displaying at 6 or 7, tops.)

My questions are these:

1. How do I enlarge the contents of the left and center columns so I can read them more easily on a small screen? I don't need to see 11 messages at once. Three or four is fine.

2. How do I flip the priority so the sender is bold and the subject is smaller or a lighter grey? I freelance for multiple clients, so it's more important for me to know who a message is from than what it's about (knowing the former usually answers the latter).

3. Is there a way to make the date and time smaller and lighter, especially for read messages? These are fourth-level priority items, but they're depicted on my screen with the same priority as everything else in every box in every column on my entire screen.

4. How do I stop Thunderbird from downloading every message I've ever received without disappearing them into a secret archive? It's downloading messages from 2018 that I'd like to keep on my mail server and see at a glance when logged directly into that service, but not see in my daily Thunderbird inbox.

5. How do I make Thunderbird show me ALL received messages in a thread when I select the drop down arrow from the center column? Right now, I have a thread with 6 messages from 3 people, but the 4 most recent messages (the ones I need) are only visible if I scroll down to the bottom of the right-hand pane. I'm sure there's a reason for hiding the 4 most recent messages, but that's too much guesswork for me. If Thunderbird can only display 3 messages in a thread, then how do I set it so that it shows the 3 most recent, not the 3 oldest?

I know this is a long message, and I apologize for that, but I've searched for answers before coming here and couldn't find what I needed.

Thanks in advance for the help!

I've recently started migrating to Thunderbird after relying on Gmail's web client for a long time, and an issue I'm running into is that it's missing a bunch of contacts after syncing, including all contacts with my own name. This is a practical issue as I send email to myself a lot, both between my accounts and to the same account as a form of task management.

I have a primary contact entry representing my @gmail.com address itself, which also has a couple other personal non-gmail addresses merged into it, as well as about half a dozen contacts created for my addresses at former employers, university accounts, etc. Not a single one of them has synced, and they don't seem to have anything in common other than bearing my name. Contacts for other people sharing my forename also don't seem to have synced, and neither has as a contact representing another former work email that wasn't named, but included my name in the address itself.

I cannot, for the life of me, figure out why these would all be skipped. They don't seem to have any other special characteristic. I haven't, thus far, found other contacts not synced, but with over 200 entries on the list, I might well have missed them.

HI Mozilla,

I logged in my email account via thunderbird yesterday 04/16/2024, and all the emails retrieved since 03/16/2024, it looks like only 1 month emails retrieved. My email account set up on 02/27/2024, but I don't get all the emails from 03/15/2024 to 02/27/2024. I used pop - hwhzpop.qiye.163.com 995 and smtp- hwhzsmtp.qiye.163.com 465 to log in Foxmail server successful, and pop-pop.qiye.163.com 995 and smtp- smtp.qiye.163.com 465 to login outlook server successful. Could you help me to fix this issue? attached screenshot is the 1st email of 03/16/2024 retrieved.

thanks

Sean

I am setting up thunderbird on a new computer running Ubuntu 23.04. I can successfully connect to my gmail account in thunderbird but I cannot add a comcast gmail account. I get an error message

"Could not get OAuth2 details for hostname=imap.comcast.net"

I am using the correct username and password. I can connect to the comcast email account on this same computer through my web browser. I would like to be able to continue to use thunderbird for all my email accounts.

Can anybody tell me what to look at to resolve this problem?

Just set up Thunderbird - inbox for email account mainly looks fine, except for entries at top of list with only time shown in last column - these are a variety of dates. After that section, my list of inbox messages proper starts. Can I get these initial entries not to display? (or if they have to, why?)

I changed my Xfinity password on Xfinity website. Now I get error message on Thunderbird.saying my imap password is wrong. How can I change my imap and outgoing email passwords to match xfinity password.

Last week, sometime, I received ALL the emails, that have come into my "mailbox", from about the time I purchased my latest computer, several years ago. There must be hundreds, if not thousands, of the little critters. All arranged alphabetically, starting with the letter "a". So far, the ONLY solution I've found from "Thunderbird Help", is to 1. Open inbox 2. Select [left click] one of the repeated emails. 3. This high lights the email in BLUE. 4. Select BOTH "CONTROL & A" KEYS at the same time. 5. This highlights the WHOLE PRESENT page of emails in BLUE. 6. The instructions then say to press the "DELETE" key. 7. Question is- IF I PRESS THE "DELETE" key, will that just delete the emails on this page, OR delete EVERY email in my entire "inbox"? The only OTHER remedy I've tried, is to send the unwanted emails, ONE at a time, to the "TRASH" folder, then empty the "TRASH" folder, when I get 10-15 emails in it. That could take a VERY long time. Awaiting your suggestion[s]-Joel Payne P.S. Might this happen again? If so, it may be time to go back to Carrier Pigeons.

I accidentally started the upgrade to 115 and aborted it. The "What's New in Thunderbird 115" now pops up every time I run the "old" version (102.15.1). It is my practice to close all running apps at night before I have the computer go to sleep mode. Consequently I have this message starting my default browser every time I restart TB. It has become annoying. There must be something I can do to stop this. I looked in all the appdata directories but couldn't find anything obvious. I also looked in the update directory but nothing obvious to me there either. Can you provide a fix for this?

I have not upgraded to 115 because too many people are having problems of one sort or another. I do not want to search for help to patch problems resulting from the upgrade process. When problems settle down a bit more, maybe then.

A: All these problems started after the new email version was installed, in-other-words, when the old version was updated! B: All of my email that was in my account / on my computer seem to be be there as far as I can tell. I can get to them, I can open them and see their contents. C: All is ok up til this point...as mentioned above and no new email has arrived. D: Now, as soon as I click on the "Get Messages" (Icon, looks like a cloud) in the upper left corner, is when I the Yahoo page of some sort pops on the screen, that's it. No mail arrives and I'm stuck with the Yahoo page covering most of the screen. E: I can click click around and try entering my email address but when I click on F: I see that images can be attached, and hope it works. My screen are,1920 x 1080, so I'll try and reduce the size of the images when I attach them. G: (Image A) After I inter my email address the red wording pops up.

    (Image B)   My email address pops up. That's it. Sometimes, If I click around a second page will pop up and

it becomes vicious circle and normally going back to the first page. (Note: A image) [about:blank] ??? Other pages have an address??? H. In these 4 days I have changed, added, deleted, used my Mozilla Reset Key, and this morning, per Mozilla's - Thunderbird's request, created another Reset key. Still no email. I do believe If this Yahoo thing was gone my email might start, just a guess now. H. Will all of the email that has not arrive still be available?? I. Almost forgot to mention. I receive and send my email through Thunderbird, and Yahoo & AT&T. Thanks, Bob Miller And, "Yes" please email or call, anytime day or night. I am getting a few emails on my phone. miller.485@sbcglobal.net

P.S...."Somethings Wrong"  :-( Again, thanks for your help!

With a simple mis-keystroke I deleted ALL but 1 email in my inbox... Oddly though this contained years on emails it only took a few seconds?!

So I immediately went into the profile in the roaming folder for windows 10 and searched for a backed up copy of the inbox... assuming that Thunderbird would do such a thing as I have seen in other email clients.

I found nothing like that. I searched everywhere I could think of for some old inbox file that would contain the emails or at least most of them... NOTHING. I just have never seen a client that didn't make routine backups of the data files.

Am I missing something? Is there a file somewhere?

I have a thunderbird account but switched to gmail and now wish to return to thunderbird but error message 400 from Google appears each time.What do I need to do - in simple terms pls

Hello everybody,

I have includes 4 different email adresses in Thunderbird. All of them as IMAP. All the time everthing works fine, but for the last 2 weeks Thinderbird doesnt syncronize correctly.

For example: Thunderbird sees, that there are 8 unread messages in inbox, but at the same time Thunderbird does show me only 5 of them in the inbox. (When I login the the eMail-provider then there are all the 8 messages)

The "repair"-tool did not help so far. Diffrent mail-adresses show similar behavior.

I need a good idea.

Thanks a lot!

Simon