Форум поддержки Thunderbird

How to recover "Local Folder"

Hi,

It is the second time that the following happens to me: I updated Thunderbird 68 to 78 and all my datas are lost, especially e-mails, calendars and local folders.

I do not worry about my e-mail (which are on the provider's server Imap), or my calendars (which are on my phone), but I really worry about my local folders, as I do not have any back-up of the e-mails located in this folder.

Could you please help me to recover the local folder and all the e-mails in it?

Thanks.

Hello. I am using Thunderbird Portable Edition 78.5.0 on PortableApps platform 17.1.1. I have many (over 70) folders, most of which are populated by filters which are enabled to run automatically. In the past, folders which had new messages were shown by a change of colour together with an asterisk. More recently, this is just shown by the colour of the folder name changing from black to blue; this is not always easy to spot, especially since my eyes are not what they were. However, a more worrying problem has arisen in recent weeks. The indication of a new message disappears before I open the folder; the folder name changes back to black, implying that there are no new messages in that folder. This seems to be random, or at least I have not been able to discern any pattern. In addition, sometimes newly-arrived messages are no longer indicated by an asterisk; this also appears to be random, and seems to be in folders that do indicate a new message as well as those that don't. Now, I am having to go through every folder to check there are no new messages, which is obviously inconvenient at the least. I had hoped that all the recent updates might have solved the issue, but they haven't. I would be grateful for any help in overcoming this problem. Cheers.

I had to reinstall Thunderbird on my Mac mini with Big Sur and when I try to set up the accounts, I get an error message that it is not connecting to the server. HELP!

I have all the correct POP3 and SMTP settings, all the correct passwords and we have tried this multiple times, carefully entering everything so as to avoid typos, but each time, it says that it finds the account, but then gives an error message that it can't find the server. Our ISP will not help with Thunderbird at all.

I've just bought a new Mac Book Pro (M1 Chipset) Osx Big Sur 11.0.1. I've installed TB 78.7.1. I'm getting an error:

Error Creating Account

"Incoming server Alread Exists"

So far I've added my personal gmail account using the default settings:

Imap.gmail.co Port 993 SSL/TLS OAuth2

smtp.gmail.com port 465 SSL/TLS OAuth2

I have two other gmail hosted accounts (these both have their own domain extenstion rather than @gmail.com). When I try to add these using the standard settings I get the error. I'm running TB 78.8.0 on anothe older machine and don't have any issues with the same settings. I've searched the internet and support forums but can't find a solution. I've been using TB for years and really don't want to have to stop, especially as I do donate from time to time. Hopefully someone can help as it's really frustrating! Thanks!

I have a Yahoo Plus account which downloads by POP to Thunderbird. Since 23 February, the emails have not been downloading and I cannot send messages from Thunderbird either. When I try to download my messages I get this: "Sending of password for user sihambortcosh did not succeed. Mail server plus.pop.mail.yahoo.com responded: Server error - Please try again later."

Yahoo say that it is due to a change in their authentication. I am using Thunderbird version 78. The Thunderbird support page about this says this: https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo. However, when I come to change the authentication method, the OAuth2 option is available only for the incoming server, but it is not available as setting for the outgoing smtp server. When I change to OAuth2 for the incoming server only (OAUth2 on the smtp server not being available) I get a message that the authentication method has not worked.

Please help!

I still have the one e-mail in the inbox locking up T bird when I try to delete it. Even a delete all locks up.Using McAfee anti virus and can't locate the disable e-mail scanning feature. Out of solutions so far. Maybe call AT&T and see if they will delete it from their server? All else works fine, it's as if this one e mail has remote content that takes it into cyber space or a virus of some sort. HELP!

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can have added the private key through the wizard of the account setting, but there is no private key in the End-to-End encryption of the account setting instead of the private key appearing in the OpenPGP key manager.

The other email accounts are OK, i.e. I can use OpenPGP encryption on the accounts. The differences from the troubled email account are followings: - The troubled email account uses Ed255 not ECDSA algorithm. - Name of the troubled email account includes UTF-8 Japanese characters. - The troubled email account also registers S/MIME private.

Please give me advice on this problem. Thanks.

I have 2 accounts set up in Thunderbird version 78.8.0 and the one account's inbox does not want to load - it just hangs. Both accounts are with the same email service provider. I have checked the inbox in webmail, there are no unusually big emails or anything else problematic that I can pick up. What can it be?

Hi! I recently deleted the mails registered on the hosting account. the clients for whom I had configured emails in thunderbird no longer had access to their emails.

how can I reconfigure the mails so as to keep the old mails?

Hello. I'm a happy camper. Just converted a bunch of old .pst files to .mbox, installed Thunderbird on my Mac, and have been able to access them. Awesome sauce!

I'm on a roll-- why not go for even more? Instead of having 3-4 different folders in Local Folders, is there a way I can consolidate them into one? These archives are all from same job, but span different time frames.

It might be as easy as dragging everything into one folder, but figured I should check with the experts before breaking anything. Oh, and if there *are* messages that somehow appeared in more than one archive, will "duplicates in the merged folder" be the only problem it causes?

Thanks much!

Hello,

I’m trying to mitigate low space on my Mac mini by moving the email storage comatinaernof thunderbird to my synology nas.

It will not work. I end up with a weird ‘shell’ of thunderbird after reboot, which crashes almost immediately after clicking anything.

Would love some advice.

Miles.

I am trying to Thunderbird to work from the profile folder I have set up on drive Y:. I copied the Thunderbird folder from C: to Y:Thunderbird. and changed the profiles.ini path from Path=Profiles/0zqxuk4s.default to Y:Thunderbird/Profiles/0zqxuk4s.default. After doing this I start Thunderbird and it wants me to setup a new profile. What am I doing wrong?

I accidentally upgraded from Thunderbird 68 with Enigmail to Thunderbird 78.7.1.

I use Inline-PGP because a recipient had problems reading PGP/MIME, requiring manual decrypt. Now, only PGP/MIME is supported.

How can I add back Inline-PGP support?

I found a related bug in bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1602481 It's marked as low priority.

There are other problems with PGP support compared to Enigmail, like PGP key password protection, encrypted subject (now fixable in the config editor), per-recipient automatic encryption rules, and popup dialog confirmation box when sending encrypted or unencrypted mail. Those, I can deal with.

Not having Inline-PGP is a blocking issue for me. I don't have a recent profile backup and downgrading Thunderbird is not supported.

I'm trying to set up an existing email account on a new computer. Thunderbird finds the configuration on the server, but chokes when I click Done and it attempts to verify the password. I use that password to log into Yahoo (att account), and have typed it several times, so I know that a mis-typed password isn't the issue. Please advise.

Hello

How do I export/backup all emails of a specific email account?

Please note that I do not want to backup my whole TB profile which has 10 email accounts, I only need to backup one.

Thanks

Hi,

Today when I tried to open TB 78.6.1, there were no email accounts visible in the left hand pane.

I have 7 email accounts running through this mail client and I can see that there's something working because I get the usual incoming email alert when I receive an email but cannot open it and it's not visible anywhere in the TB window.

I did read of deleting a global-messages-db.sqlite file but have done this several times to no avail.

I have also tried disabling my firewall, reset in safe mode and nothing happens when I select tools>options.

Has anyone else had this problem? It was working yesterday,

Screenshot attached.

Thank you

I don't know how, but I now have two Sent folders - one in the "normal" TB folders and the second called Sent Mail under a Gmail folder.

When I send an email, copies are saved in both the Sent and Sent Mail folders. If I delete an email in one of these folders, then that email is deleted in both folders.

I would like to eliminate one of these Sent folders without losing emails that have been sent. The reason is this may take up server room in my linked email account.

The second thing is that I would like to get back to the "normal" TB folders and not have this additional gmail folder.

Below is an image of my folders in TB to clarify the above.

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true