Форум поддержки Thunderbird

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

I recently had to re-install Windows. I saved my Thunderbird profile. I re-installed Thunderbird and when imported my profile, I could retrieve my messages but could not send messages. I attempted to change the settings and wound up creating two additional Pop3 accounts. Now I can't send or retrieve messages. My provider is Charter/Spectrum. I have tried all the settings they suggested. How do I get out of this fix? Thanks.

Geoffrey Bennett

Good afternoon to all.

I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sender is). Yesterday, I accidentally clicked "Run Filters on Folder", and the actions for my filter rules ran on every folder in my account, including my Archive folder. I could not find a way to stop the action once it started, so hundreds of archived emails were pulled out of the Archive folder and repopulated into my two specified folders. In each of these specified folders, I had a handful of emails stored in order to be able to come back to them as reference or to deal with later; I remember what some of these emails were, but I don't necessarily remember all of them, and now they're mixed in with the hundreds of emails that were brought back from the archive.

So, I have two main questions:

1. How can I prevent this from ever happening again? Is there a way that I can tell the message filters that a filter should never be run on archived messages?

2. Is there a way I can "undo"/reverse what happened, so that the previously-archived emails are sent back to the Archive? Or is there at least a way to identify which emails were in the two specified folders before they were inundated with all the messages from the Archive?

Thank you.

Sending emails hit and miss. Sometime goes right out, other times I get this "The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. How do I cure this.. keep in mind I am very close to computer illiterate..

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is missing. I have checked the "place copy in Sent..." In the subscription list "sent" does not show up for this account

Do you need more info ?

What can I do / check ?

Thanks, Dieter

My Thunderbird stopped receiving emails. I am on a Mac. I am posting here because I looked through the list here. Others had the same problem but the conversation is now archived. I tried the offered solutions and they didn't work. So having just fixed mine, I'm posting my solution. Go to System Settings. to Passwords. Unlock Passwords by signing in. There you find your email service listed. Click on it and check that that password matches the password on your account on your email services website. If it doesn't, fix it. Then open Thunderbird on the menu bar at the top, go to Settings ( not Account Settings.) Go to Passwords, to Saved Passwords, click on that and it will show you a list of your saved logins. Below the list, you can click on Show Passwords to see what's there. I had a bad password in there. (I had more than one password that had been saved for Thunderbird.) I deleted all Thunderbird passwords. Then I closed and reopened Thunderbird, clicked Get Messages, filled in the correct password when asked. Bingo. My email downloaded into Thunderbird.

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference.

For JUNK mail, TB gives us the option to select "NOT JUNK". Good.

But for SPAM, I cannot find the option "NOT SPAM"

1) Why are there separate SPAM and JUNK directories? And why are they managed differently? This seems terribly non-intuitive and inconsistent and just strange.

2) How can I train SPAM filter to not flag good email from trusted senders? For instance, I get email from my wife many times a day for many years. Today, TB put her email into SPAM. Isn't there a simple command to "white list" a sender's email address?

I saved a draft of a long email.

I now wish to open the draft to proof read it and send it.

With the latest version of Thunderbird I cannot find any way to access and open the save draft.

Any assistance gratefully received.

Thanks in advance

Peter

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is costing me sales on items I have listed on the marketplace because I have no current notification via emails. Please help.

I received a very nice reply to my problem regarding saving passwords. The reply instructed me to reply with certain information. But the reply was marked no-reply@support.mozilla.org. This is very frustrating. Please send coherent instructions. And please read your reply yourself.

Another issue: I tried to make some text boldface, using the "B" menu selection. But instead of boldface, it simple added quote marks around that text. Looks like your website needs work. And the "i" does the same thing.

PC is an Apply Mac Book Pro running latest operating system software: Sonoma 14.4.1 ... after installing 14.4.1, Thunderbird slowed down in all facets: loading mail, opening selected mail, deleting mail, etc. Anyone else experiencing this issue, if so, were you able to resolve it and how? Thank you!

I have installed Thunderbird 115 after following disk drive failure. I use Gmail as my mail provider and now when I try to add a recipient in the 'to' or 'cc' to a new email I want to create I don't get any auto-suggestions from my previous mail history which I used to get before. This makes the product almost useless because I can't remember every possible email address I have received and I don't always add occasional contacts details to my local address book.

Am I missing something like a setting change or something?

Sadly I had to thoroughly uninstall Thunderbird, reinstall and create new mailboxes due to some strange reason. In the past, the inbox would show the email list and, if clicked, a message would show up below a separator line. Now only the list shows up and I have to double click to read it which opens a new window. What a pain!

And yes, I know I can view the message page using F8 but it is on the right side and shorten the other windows.

Is there a way to go back to the view option I had in previously?

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Hello, I'm not very computer savvy so don't understand why this is happening or even what a blacklist is. I've attached screenshots. I tried to google what to do but don't understand the complicated things posted. Any help would be greatly appreciated.

Can sks please explain purpose of local folders? I have 2 accounts with their own sets of folders, why do I need Local Folders as well? Desktop win 10 64 bit system.

Hello,

I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue, then it finds a POP3 configuration for my email address. Then I click Done, and it stays stuck on "Checking Password", until ultimately it tells me "Unable to log in at server. Probably wrong configuration, username, or password."

Aside from this, I would like to store all my emails on the server (using IMAP?) and not on my computer using POP3. So when I go to configure IMAP manually and try to type in the values on this page ( https://help.yahoo.com/kb/SLN4075.html ) (although the fields don't exactly match), I type everything in and the "Done" button is greyed out so I can't even continue.

I found one other topic but they got farther than I did and they got to the Yahoo sign in screen which I did not, and they are using OAuth2 which I don't think I am, but I'm not sure.

Does anyone know how I can fix this and set up my Yahoo account with Thunderbird?

Thank you,

Michael Murrin