Форум поддержки Thunderbird

I cannot send or receive emails from my laptop on ftci@comcast.net nor dchsr1@comcast.net. I can send and receive on my iPhone at dchsr1@comcast.net and don't understand why. My primary password was corrupted in the breech I believe because I haven't forgotten it but it isn't being accepted. I believe the best way to solve is for a temporary primary password to be sent to dchsr1@comcast.net or texted to me at 904-237-5917 or mailed to me via overnight mail. This would allow me to regain control of both accounts. Nothing in the forum addresses this issue that I saw.

Thunderbird fails to access comcast.net email accounts after years of working correctly. Version 115.10.1. I have tried changing the password many times after talking to Comcast support. The best they can do is suggest I contact you.

Hello, I am trying to send emails from my iCloud account and it always fails due to the SMTP server timing out. I've tried making a new app-specific password, deleting and re-adding the account in Thunderbird, and made sure the authentication settings are right, but it still doesn't work. I can connect to the IMAP server just fine.

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

My email provider required me to migrate to a new server and advised setting up a new Account in Thunderbird. I did this and it successfully imported most or all of my stored emails from the old server. However, the import only preserved the first level of sub-folders (I have up to 3 levels). If I right-click on my email account in Thunderbird and choose Subscribe, I can still see the sub-folder structure there. Is there any way I can restore it so that it (a) shows the full collection of sub- and sub-sub folders in the tree; and (b) locates the correct emails in each sub-folder? If not, I face days of work to recreate sub-folders and move emails to their correct location. Thanks for any help!

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a nightmare to get one for it due to the new way Apple deals with stuff like this. I have to get an 'App Specific Password', which involves logging in, which I hate doing and doesn't work because I use a VPN and Apple discriminates against VPN users and locks my account every time i login (even though it's the same IP address every time).

I did manage to generate one, which got rid of the problem for a day or two, then it came back, generated again, and so I go around, each time having to unlock icloud account, remove old password, generate a new one, paste it into TB and then its fine for a few hours/days.

Would be very grateful for any ideas why this is happening and how to cure it.

thanks

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now what to do. I do get emails. Un saludo. Rene.

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to scroll the list down one message to see the newest message. Why is this?

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunderbird processes, before Thunderbird can be restarted.

In a recent email Thunderbird sees an HTML message as plain text, and does not decode it. The message is decoded by my phone using "Email - Fast & Secure Mail by Edison Software". See attached screenshot. Normally Thunderbird suceeds where phone apps fail.

All other HTML messages seem OK

Here is the message source 40%; font-family: arial, helvetica, sans-serif; font-size: 16px; text-ali= gn: left; margin: 0; padding: 0;" align=3D"left">The UK Government introd= uced the new requirement last year which means voters in England have to = show an acceptable form of photo ID when voting at a polling station.</p>=

=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvVm90ZXJJRCIsImJ1bGxldGl= uX2lkIjoiMjAyNDA0MzAuOTQwNTc0OTEifQ.sF6WGrw7AMAA7KUoeJe3PefG-JsfcexOBU6ji= k9oZyQ/s/1080167471/br/241551225317-l" target=3D"_blank" rel=3D"noopener"= style=3D"color: #FFFFFF; text-decoration: none; -ms-word-break: break-al= l; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyp= hens: none; background-color: #7F7384; border-radius: 3px; border-color: =

1. 7f7384; border-style: solid; border-width: 8px 20px;">View the full list=

of accepted photo ID.</a>

=A0

People voting by post ar= e also being reminded to return their postal votes by Thursday May 2.

=A0

If you are unable to ret= urn your vote by post before Thursday May 2, you can take it your polling= station or the Council offices on polling day.

=A0

The Elections Act 2022 h= as made several changes to the existing electoral law which means from Th= ursday May 2, you will be only able to hand in a maximum of up to six pos= tal votes per poll. This includes your own postal vote, and postal votes = of up to five other people per poll.

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If you are handing in po= stal votes at either a polling station or the Council offices, you will b= e also asked to complete a short =91postal vote return=92 form by a staff= member.

=A0

Voters are also reminded= not to post postal votes into the letterbox at the Council Offices, othe= rwise the postal vote will be rejected.

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<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvcGFnZXMvdm90aW5nX2J5X3B= vc3QiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.gcfM6b0PSr6dSbpI-4kF= 7mKXs-8XTkNGnVuzpzPyzkQ/s/1080167471/br/241551225317-l" target=3D"_blank"= rel=3D"noopener" style=3D"color: #FFFFFF; text-decoration: none; -ms-wor= d-break: break-all; word-break: break-word; -webkit-hyphens: none; -moz-h= yphens: none; hyphens: none; background-color: #7F7384; border-radius: 3p= x; border-color: #7f7384; border-style: solid; border-width: 8px 20px;">F= AQs about the changes to postal vote handling</a>

style="3D"=A0

A total of 76 polling st= ations staffed by more than 290 people will be open between 7am and 10pm = on May 2 so people cast their vote. Your poll card will tell you which po= lling station you must vote at and offer a list of the types of photo ID = which can be accepted.

style="3D"=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvbmV3cy8yMDI0LzA0LzMwL3J= lbWVtYmVyX3lvdXJfcGhvdG9faWRfb25fbWF5XzIiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMw= Ljk0MDU3NDkxIn0.Vy8Vw2ouSthk-IlFIovxn-WUZnjsbIRz-rdhoRPUQe4/s/1080167471/= br/241551225317-l" target=3D"_blank" rel=3D"noopener" style=3D"color: #FF= FFFF; text-decoration: none; -ms-word-break: break-all; word-break: break= -word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; backgrou= nd-color: #7F7384; border-radius: 3px; border-color: #7f7384; border-styl= e: solid; border-width: 8px 20px;">Read the full story</a>

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<font face="3D">Stay connecte= d with Charnwood Borough Council:</font>

<font><a href=3D"https://lnks.gd/l/eyJhbGciOiJ= IUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsInVybCI= 6Imh0dHBzOi8vd3d3LmZhY2Vib29rLmNvbS9jaGFybndvb2RiYy8iLCJidWxsZXRpbl9pZCI6= IjIwMjQwNDMwLjk0MDU3NDkxIn0.mVdB-DNGWaVvLIUunjXvXGLNEhiY9U5eiu2KR_n0ibc/s= /1080167471/br/241551225317-l" target=3D"_blank" rel=3D"noopener"></a> =A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJI= UzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsInVybCI6= Imh0dHBzOi8vdHdpdHRlci5jb20vQ2hhcm53b29kQkMiLCJidWxsZXRpbl9pZCI6IjIwMjQwN= DMwLjk0MDU3NDkxIn0.sE8T-OVOmsXsbMsYe_dbkIkKQBVLqdnbjhvdAVgHC6w/s/10801674= 71/br/241551225317-l" target=3D"_blank" rel=3D"noopener"></a> =A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.ey= JidWxsZXRpbl9saW5rX2lkIjoxMDYsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8= vd3d3LmxpbmtlZGluLmNvbS9jb21wYW55L2NoYXJud29vZC1ib3JvdWdoLWNvdW5jaWwiLCJi= dWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.SXwaFZZofvE7dqdcVRxmTbrfC_-cZ= URKxlgi9Bh0p0A/s/1080167471/br/241551225317-l" target=3D"_blank" rel=3D"n= oopener"></a> =A0=A0<a href=3D"https://lnks= .gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVyaSI6ImJwMj= pjbGljayIsInVybCI6Imh0dHA6Ly93d3cuZ292ZGVsaXZlcnkuY29tLyIsImJ1bGxldGluX2l= kIjoiMjAyNDA0MzAuOTQwNTc0OTEifQ.9yTH5OwyBcvraY5boXQryghr0umfi7phFg3JQOT4b= Yo/s/1080167471/br/241551225317-l"></a></font>

<font face="3D">SUBSCRIBER SERVICES:</font> = <font face="3D"><a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDgsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vcHVibGljLmdvdmRlbGl2ZXJ5LmNvbS9hY2NvdW50cy9VS0NIQVJ= OV09PRC9zdWJzY3JpYmVyL2VkaXQ_cHJlZmVyZW5jZXM9dHJ1ZSN0YWIxIiwiYnVsbGV0aW5f= aWQiOiIyMDI0MDQzMC45NDA1NzQ5MSJ9.ADY_mCtFVj0k-6qwoAYiXubR9bVJaKN7syF_GVGm= LIU/s/1080167471/br/241551225317-l" title=3D"Manage Subscriptions">Manage= Subscriptions</a> =A0|=A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1N= iJ9.eyJxdWVyeV9wYXJhbXMiOlsidmVyaWZpY2F0aW9uIiwiZGVzdGluYXRpb24iXSwiYnVsb= GV0aW5fbGlua19pZCI6MTA5LCJ1cmkiOiJicDI6Y2xpY2siLCJ1cmwiOiJodHRwczovL3B1Ym= xpYy5nb3ZkZWxpdmVyeS5jb20vYWNjb3VudHMvVUtDSEFSTldPT0Qvc3Vic2NyaWJlci9vbmV= fY2xpY2tfdW5zdWJzY3JpYmUiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.= ZO2r2bzqIgpwsQEhTGZwRXXOHA6-_EEKQOM8DlKS9Z8/s/1080167471/br/241551225317-= l?verification=3D5.3ed4547e2334334d63ec5be244543750&destination=3Droger%4= 0rogerwhill.plus.com" title=3D"Unsubscribe from All Topics">Unsubscribe A= ll</a> =A0|=A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxs= ZXRpbl9saW5rX2lkIjoxMTAsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vc3Vic= 2NyaWJlcmhlbHAuZ292ZGVsaXZlcnkuY29tLyIsImJ1bGxldGluX2lkIjoiMjAyNDA0MzAuOT= QwNTc0OTEifQ.ytrrtEdY68bcdjdm5MMeGMO7YeM07ml8wrjyELRncY0/s/1080167471/br/= 241551225317-l">Help</a></font>

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In the attached screen shot they are two type of folders - One is yellow and looks like a paper folder and the others are rectangular in shape in different colors (here in res and purple) . I am unable to delete the rectangular folder that appear permanent and I don't even know how it was created as I used the same command "new folder" under the inbox or "new subfolder" under a yellow folder - I hope that this is clear : I want to delete the rectangular folders when needed

Hello All,

I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password! This may be by design which is not an issue as such. However, I noticed that none of my Laptop, WIN 10, Windows Live Mail subfolders were present.

I had imaged at some point I would have to import all my Folders and the emails from Window Live Mail using the importexporttools-3.3.2 program. I have also been made aware that sometimes the process would not be without errors. Nevertheless I forged ahead.

Unfortunately I have discovered there are odd emails missing. It seems I have two options to try and recover the missing contents. 1) To delete Thunderbird client altogether and fresh install, plus to import folders and emails again. Or 2) To repeat the import procedure by over writing, which will hopefully add the missing emails!

However, I have two questions, if I am able to over write. 1) Is it possible to repeat the import again? 2) Will the result be I end up with hundreds of duplicate emails as well as those missing emails?

Perhaps someone has experience of the outcome.

Thank you in advance.

I cannot dismiss calendar invites sent to me from others on the Ubuntu platform. I can dismiss invites that I have initiated. FYI this doesn't seem to be the case on the windows release - I can dismiss "foreign" invites.

The only way to dismiss these invites is to delete them from my calendar (which I prefer not to do). Thanks.

Thunderbird will not start. Message Can't Load XPCOM. Windows 10. Have uninstalled and reinstalled Thunderbird multiple times. No change. Have deleted the Thunderbird folder in Program Files and reinstalled Thunderbird. No change.

Hi, like other users on this help service, I recently lost the ability to send smtp gmails on one specific gmail account, but receiving emails was OK. Every attempt to send brought a "send failed - enter new password" dialog box. I looked at a great number of "solutions" before I found one which almost worked, but I have modified/clarified it and post it here for others to try. First off, look at passwords in Settings, and check that you have an 0Auth2 password - very long and not anything you chose. Then go to Server settings, scroll down the left hand pane past all the accounts listed until you find "Outgoing Server (SMTP) and click on it. This lists your outgoing SMTP accounts. Highlight the one for the account which is not sending and click on "Edit" Change the authentication method to 0Auth2. OK your way back. Now go back to your displayed passwords and copy the 0Auth2 password from the incoming password box and paste it in the SMTP password box for the problem account. Now close TB and restart. When I did all this, it began to send emails again. Hope it helps someone else.