Форум сообщества Thunderbird

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

When adding attachments to an email that I am composing, the attachment pane at the bottom of the window shows there are attachments and the size, but I cannot view the list of attachments, say to verify what I attached or delete an attachment. Clicking on the bar toggles the caret from > to v but does not show the list. I have also tried to resize the pane and the double arrow appears and can be dragged, but the pane does not resize.

I have also tried selecting and deselecting the "Attachment Pane" option form the View Menu, without success.

I have attached a screen shot.

Any help would be appreciated.

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 17763.6189

I use the imap protocol.

And during folder transfer, deletion or renaming, phantom folders are created. If I install this mailbox on another computer, the phantom folders are loaded.

There are no such problems with Outlook. Can anyone tell me what to do about this? (if i use protocol mapi) In web mail i too not see fhantom folder

Thanks for listening: Last week, Thunderbird began returning this message with each attempt to send mail: An error occurred while sending mail. The mail server responded: <tedcomo@chartertn.net> sender rejected. Please verify that your email address is correct in your account settings and try again. I have no problem receiving mail. At the same time, my wife began having the same problem on her laptop, which tells me either Charter, or Mozilla, changed something. I started with Charter. They told me to rename both servers to mobile.charter.net (outgoing mail was formerly smpt.charter.net. No effect. They then had me log into Spectrum and send a test mail directly from my account. It went through OK and they said the problem had to be on Mozilla's end. Any suggestions?

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!

since 8/22/24 I have been unable to send email from one of my personal domains. Same install of T-Bird successfully sends SMTP via Gmail and my other domains.

I receive the error shown in the first photo below. Sending of the message failed. An error occurred while sending mail. Outgoing server (SMTP) error. The server responded: us2.outbound.mailhostbox.com ESMTP not accepting connections.

I have been back and forth with the domain tech support. Here are the email content (parsed for easy reading)

Me > I am having difficulty sending email. > I can POP email without issue. > I am using the most recent version of Thunderbird; version 128.2.0esr (64-bit) > When I send (with or without an attachment) I get the following error: error as shown above > I have never seen this error before and cannot find it in your knowledgebase files. > My SMTP settings: > > server name: smtp.drachenfelspress.com > Port: 587 > Connection security: None > Authentication method: Password; transmitted insecurely > User Name: mcaputo@drachenfelspress.com

Tech: If you are able to download emails from our server but unable to send out emails through the same, then it is likely that your Internet service provider is blocking port 25 on your local network. For such ISPs, you must use their SMTP server to send out mails on their network. Customer Support - TH

WELL Since I was using 587 that didn't help at all.

ME the error says YOUR server, "US2.outbound.mailhostbox.com ESMTP not accepting connections." This is YOUR error, not my ISP. I was using port 587, my ISP does not block port 25.

Tech try non-SSL using the following: STARTTLS Auth Normal change server name to smtp.<yourdomain>.com

Me No change

Tech Try reducing TLS version back to 1.0

Me No difference. Restored TLS 1.3

Tech return to the mailhostbox.com server Port 587 STARTTLS Normal full username

ME ok, no difference. That is where we started, didn't work then, doesn't work now. (second photo)

Tech Try port 25

ME Same results

Tech <resets my password>

Me Did you reset my password overnight?

Tech To investigate the issue, we needed to reset the password for mcaputo@drachenfelspress.com, to enable us to configure the Thunderbird email client on our end. The temporary password is "Se!!P)iqk2" We have successfully created a Thunderbird account and were able to send emails through it without any complications. The configurations we utilized are displayed in the screenshot provided below: us2.outbound.mailhostbox.com Port 587 STARTTLS Normal full username

Then change your password.

Me I appreciate your response. HOWEVER the issue remains.

Tech We have already replied to you on this matter.

ME Tried sending on port 465 and it indicated "sending" but hung there. Using Telnet I am able to access the us2.smtp.mailhostbox.com on port 587 but I cannot trigger an AUTH login through TELNET. (see CMD screenshot below)

Tech What is your IP address?

ME It is not static, but today's is (IP address at the time given)

Tech We have done further testing by setting the ThunderBird email client for mcaputo@drachenfelspress.com to both SSL and Non SSL connections. We can see both the implementations being fetched correctly without any issues. <provides two sets of POP and IMAP settings>

ME I can POP successfully, have always been able to. Problem is with SMTP, outbound mail.

Tech Provides two incomplete setting combinations: us2.smtp.mailboxhost.com port 587 smtp.drachenfelspress.com port 25 Upon using any of the two implementations, SSL or Non SSL as configured above, there should be no issues in setting up the email client.

The SMTP and IMAP passwords (if asked any) will be the same as your current email account password.

We are unable to replicate the issue you mentioned. Customer Support - TH

ME I am unable to replicate your success. I still cannot SEND email.

Tech We have rechecked and can confirm that we are able to setup the email client on the latest version of thunderbird i.e 128.2.1 as well using the same IMAP settings as shared in previous email. We are afraid that we are unable to replicate the issue you are reporting after numerous tests from our end. As a suggestion, could you try to connect to your mail account from a different network or ISP? Customer Support - TH

ME Again, IMAP is not used on this account the issue is with OUTGOING mail. Tried both SSL and non-SSL settings for drachenfelspress.com outgoing mail will not send.

That's ALL I have right now. I am going out right now to try to send email from a laptop with a fresh t-bird install while sitting in a McDonalds on their wifi...

Help?

I have pasted some archive files into the Archives.sbd but the accompanying msf files don't recognise their accompanying archive files, instead displaying a blank window with 'No message found'

I deleted the msf files and reopened Thunderbird but the files did not reappear.

How do I display them again?

I need to set up a reoccurring task for the 2nd Tuesday of the month, but can not find a way to do it except to manually populate each month. I would think this would be a common type of task, but all my searches are coming up empty.

Thanks!

After a power outage I now get this message on all three of my computers but only on some accounts:

"An error occurred while sending mail, The mail server responded: <1234@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings, AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I know what that means but I'm very confused because I use and have always used ONE <default> smpte for all my accounts and never had a problem until now. Thunderbird even gives the user a choice of whether to use one default account or separate smpte password statements for each account. I still can't send when I try to enter separate urls and/or passwords for each account. Anyone know what's going on? Thanks, Joe

I have an email account with the INBOX as normal but all other folders are sub-folders below that and NOT below the account email itself .... any clues to the sttings please?

I can't send email from comcast.net account. Outgoing server (SMPT) ERROR. Comcast said problem with mozilla. What should password be for comcast smtp://smtp.comcast.net (smtp://smtp.comcast.net)?

Hello!

Since auto-updating to Thunderbird v128 which has since auto-updated to v128.2.2, I am unable to send without getting error messages like the attached. This appears to be happening consistently and the I am unable to send emails from TB, although I can send them from my phone without issue.

Thank you for your help. Hugh

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

How do I figure out what is interfering with Thunderbird printing? I can start in safe mode and it will detect the printer and print but then I lose formatting I like on the home page.

New T'bird is showing WRONG correspondent. Email from quickbooks show the wrong correspondent. They show the first correspondent that used quickbooks Company A uses quickbooks and their emails say Company A. When Company B and Company C send an invoice using quickbooks, it shows as coming from Company A.