Форум поддержки Thunderbird

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

It downloaded 28 emails but will not let me see/access them.

Can anyone help? Thanks, Linda

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

Upon reopening Thunderbird mail today, I find that the latest update does not allow emails to be opened in a new window with one-click. Clicking on an email launches the message in a new tab instead of a window. Why create a new issue like this? DUMB . . . please fix.

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

On opening Tbird I have started getting a Google pop up asking me to sign in to Google to continue to Tbird. This is just annoying as I can access all my email accounts without signing in to Google. I just have to close the annoying pop up every time I open Tbird. How can I stop this happening?

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Hi, I cannot get my outgoing connection to work. I have had message that said my incoming was ok but I cannot see any incoming mail, (TB locks up and says do not retry or the like). I have deleted TB and re-installed Ver. 115.8.1 (64 bit). I am using Win 10 on an older desktop. I have no difficulty getting and sending using Google mail account, I can log in and out without any problem. After a new TB install I enter my Name, my email address and Google password. Remember password is checked. I select POP, (a few times imap), incoming says pop3 SSL/TLS and POP.gmail.com For outgoing it says SMTP SSL/TLS and smtp.gmail.com and user name is my Google email address. I click "continue". NEXT; I get the popup showing a busted robot says user name or password not correct. On occasions I have seen the system searching for a password. Ultimately it may say contact supplier or the like. I have been down for 6 weeks and want to get back to TB, help will be appreciated. Bill bill.geneau@gmail.com

Back in 2015 someone asked about the fact that emails are not marked "as read" once opened but I don't think the answer was ever fully given. They were told: "This option has always been available and I use it. via Menu Bar Tools > Options > Advanced > Reading & Display or via menu icon menu icon > Options > Options > Advanced > Reading & Display select: 'automatically mark messages as read' Select: 'Immediately on display' click on OK When you select/left click an email in the list, it will auto open and display in the Message Pane below the list. If you use double click, it will auto open in a new tab or window depending upon what you selected. In bth instances the message will be immediately marked as read." Here's my problem with that .... I don't use the "Message Pane", I don't like it. I have my incoming messages set at "table view" and they are all just listed down the page by date. I don't want to see what's in the email until I actually open it....but, once I open it and read it when I close out of it the email still stays BOLD in the list....this didn't used to happen, once I read the email the BOLD went away. When I use the "automatically mark message as read immediately on display" then new emails are not in BOLD so I can't tell if they've been read or not. Bottom line, is there a way to have messages marked "read" AFTER they are opened WITHOUT using the message pane??

Hi All,

Need help with linking a file to a calendar reminder (event).

In Outlook I used to be able to easily link a local file located in a specified folder on my computer. For eg: I would link a .pdf invoice for my electricity bill in a folder on my computer. I would create the event to remind me I had to pay this invoice and after creating the reminder link that PDF invoice to the event and when I clicked on it, it would open the invoice using Acrobat reader or whatever other PDF reader I assigned.

I tried to attach the link using the "website" attachment tab to the event in T'bird calendar and assigned Acrobat to open the file (invoice). Acrobat does open, but returns an error saying it can't find the .pdf file. The file is definitely in the nominated folder and the link to it is correct but file doesn't open. Anyone know what I'm doing wrong?

Any assistance much appreciated. Thank You

When reading GMail I get "Sign in to continue to Mozilla Thunderbird Email". When I put in my GMail address and click "Next", I get another message that says, "400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know." I can't find anything in my Google account that is requiring this additional sign in to check email. Anyone know a fix for this?

Hi, 3 weeks ago I suddenly could not log in to my email without errors.

First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select the first one.

"Mozilla Thunderbird wants to access your Google Account". This refers to calendars. I take the Allow option.

Then I get the message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

When I close this window I get another Google screen .

"Mozilla Thunderbird wants to access your Google Account". This refers to i) mail, ii) contacts, and iii) calendars. I take the Allow option.

Then I get the same message message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

This process cycles through the other two emails. Then I get and authentication failure message.

I have seen hints that this might be a certificate issue but I have tried in vain to find certificates stored in Thunderbird.

Any help approeciated.

Thanks

PaulM

In the previous version, there was a search box on the toolbar. After the upgrade, it disappeared. How can I restore it?

I tried to customize toolbar but there is no search box in the window of available controls.

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand new email (No, I do not want to buy a domain name!) and do something like blah-blah.blah@thunderbird.com. Looks like I was completely mislead by an article on doing what I really need.

If I have to use my current gmail address, then what is the point of getting Thundebird?

If I cannot do what I need on Thunderbird, I want my donation back. Anyone know how I can do that? I can't find an answer to that anywhere.

Sorry if I sound snarky here. It's because of my highly increased level of frustration. Thank you for your time, and any assistance you could provide would be greatly appreciated.

I found the setting for Global Search and turned it on. I'd like to be able to search all folders (imap and my many local folders). No matter what I put in I get zero results. Is there a time period I need to wait for it to build an index? I found an older thread about this on this forum where someone was told to add a folder to the inclusion list for global search. I have tons of folders, if this is the issue, do I really have to do this for every single folder, one by one, including even my inbox?! thanks