Форум поддержки Thunderbird

I upgraded to Thunderbird 115.10.0 (x64) earlier today and now the program is no longer closing completely (I've tried using the X at the top right of the window, and I've also tried File menu -> Exit). I first discovered this when I was using CCleaner to clean my temporary items and it asked me if I wanted to close Thunderbird after I had already closed it. I then checked my running processes and there are three Thunderbird processes that remain after the program has supposedy closed (Task Manager screenshot attached).

Any help with this seemingly new bug is greatly appreciated!

Much thanks, -Snipe

I used to read my MSN email via Thunderbird. Then one day it told me I had to provide the MSN password to connect. I discovered that I couldn't connect to MSN at all. Had to create a new password for Microsoft, and I know what that is but then they have you do a second thing for the MSN email, and I connect to that but can't see what the password is. How do I find my MSN email password so I can give it to Thunderbird? I've tried various methods, but no luck. Thanks for any help you can provide.

I'd like to uninstall Beta and install regular. But I have very little space. I can move all my local folders to a temp disk (that would be about 8 GB). How much space is needed to install regular Tbird?

I updated Thunderbird to the latest version and now I have a problem that continues to remain after closing the process.

Thunderbird 115.10.0 64bit (Build ID 20240412173147) OS Windows_NT 10.0 22631

Why is it impossible for Thunderbird to have an option to display the real senders email address instead of just the "fake" display and return address?

I use an addon to add the true address column in version 102, but as usual Mozilla upates disable useful security related updates.

When is Thunderbird going to show this essential true address instead of spending so much time changing the look and feel?

I am stuck with version 102 or another email client until this changes.

Hello. In our company, every employee has an IMAP account, but over time the IMAP profile takes up too much space on the hard drive (100-200GB per user...). What can we do to have more storage space? Can we delete the file? Or will all emails also be deleted from the server?

Yesterday I downloaded Thunderbird to Windows 10 (64-bit), added my Office 365 (for work or school) account, rocketmail account and iCloud account. I created unified folders for the three accounts. I have downloaded the TBSync add-on with the required CavDev (?) one to connect my iCloud calendar.

After successful use the first few times, now Thunderbird becomes unresponsive within 5 seconds of opening, every time, rendering the program unusable.

Troubleshooting mode does not fix the problem, so I assume it's not the add-ons, nor does starting my PC in Safe Mode (F4 at startup ie no networking), so I assume it's not antivirus.

I uninstalled Thunderbird and re-installed from the website today. All my accounts were there (so I wonder if the uninstall didn't work properly, although I assume that it's just the files left on my computer that the new Thunderbird installation is accessing).

All these attempted fixes leave the problem unchanged: the window freezing within seconds of opening.

Because the program becomes listed as 'not responding' and greys out on further clicks, I have to hard-close the program using Windows, selecting 'Close the progam'. Clicking 'Wait for the program to respond' leaves the screen greyed out, and nothing changes for at least 20 minutes (the maximum I've tried waiting it out). This also means that it does not yield a formal crash report, because Thunderbird does not recognise it has crashed.

On one occasion it did create a crash report, which I submitted. I am not sure what behaviour allowed this to happen, and I have been unable to reproduce it. That particular crash ID was as follows:

Crash ID: bp-41096385-eebe-4ccc-a47e-f76300240417

Any help much appreciated! I'd love to stick with Thunderbird if possible.

Thunderbird will no longer save sent emails to my SENT folder. I get an error message when I send an e-mail saying, "Your message was sent but a copy was not placed in our sent folder(Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-using my email address. Cox Communications is my ISP and they say the problem is not theirs.

I turned off junk mail filtering and am glad I did. I don't get that much junk, and so I just mark it all in the inbox. What I don't have to do now is restore all the messages from a couple of listserves I'm on that Thunderbird insists on moving to junk - not every mail from these listerves, just some. There is nothing weird in the subject, I have the addresses in my address book, I'm constantly marking them as not junk, and it still insists on sending them to junk - sometimes.

But why doesn't it work properly? Why is it so wrong so much of the time?

I want to support Mozilla but have no need for the complexity of Thunderbird. I find navigating the huge number of options hugely timewasting, eg I inadvertently remove some headers but can find no way of undoing this. Is there a cut down, simplified version I can use?

Last week, sometime, I received ALL the emails, that have come into my "mailbox", from about the time I purchased my latest computer, several years ago. There must be hundreds, if not thousands, of the little critters. All arranged alphabetically, starting with the letter "a". So far, the ONLY solution I've found from "Thunderbird Help", is to 1. Open inbox 2. Select [left click] one of the repeated emails. 3. This high lights the email in BLUE. 4. Select BOTH "CONTROL & A" KEYS at the same time. 5. This highlights the WHOLE PRESENT page of emails in BLUE. 6. The instructions then say to press the "DELETE" key. 7. Question is- IF I PRESS THE "DELETE" key, will that just delete the emails on this page, OR delete EVERY email in my entire "inbox"? The only OTHER remedy I've tried, is to send the unwanted emails, ONE at a time, to the "TRASH" folder, then empty the "TRASH" folder, when I get 10-15 emails in it. That could take a VERY long time. Awaiting your suggestion[s]-Joel Payne P.S. Might this happen again? If so, it may be time to go back to Carrier Pigeons.

I recently archived locally about 10 years worth of emails successfully (the emails were removed from the my ISP's servers and I opted for a yearly format). I can easily find these in Thunderbird but of course they are not on the mail server anymore.

Settings info: I have Message Archives set to "Archives on Local Folder" followed by my email address (I set it up with this name so that I can find the archives specifically for backup by my Sinology server).

However, my Sent folder (shows a paper airplane icon) is missing, although I also downloaded it and thought it would be saving locally.

When I verified my Archive options in TB, I noticed that while I had selected "Yearly archived folders" I did not select "Keep existing folder structure of archived messages". I assume that this is a mistake on my part?

My questions are: Q1. Where are my Sent emails - would they be mixed in with received messages in each yearly archive? Q2. How do I access these sent emails within the TB search window?

Any advice and suggestions would be most appreciated and thank you. C.

Hello,

I do most of my work on a 13" laptop, and I've recently installed Thunderbird to replace Windows Mail before it goes away. One of the things I loved about Mail is that it's very easy to read. Each column is scalable, and the text is well-prioritized and large enough to clearly see the sender's name and read the subject line. In Thunderbird, there's so much on my screen--all at about the same size and color--that I'm having trouble parsing the information, especially when trying to refer back to messages marked as read.

I know I can scale columns to adjust the width, but that doesn't increase the text size. I don't need or want to see 11 messages at once; there's simply too much information in each little box, all displayed at the same priority level, that it creates a wall of text that feels overwhelming, especially when I'm flipping between multiple client projects throughout the day. (Also, a side note: I have text set to 16pt, but it's displaying at 6 or 7, tops.)

My questions are these:

1. How do I enlarge the contents of the left and center columns so I can read them more easily on a small screen? I don't need to see 11 messages at once. Three or four is fine.

2. How do I flip the priority so the sender is bold and the subject is smaller or a lighter grey? I freelance for multiple clients, so it's more important for me to know who a message is from than what it's about (knowing the former usually answers the latter).

3. Is there a way to make the date and time smaller and lighter, especially for read messages? These are fourth-level priority items, but they're depicted on my screen with the same priority as everything else in every box in every column on my entire screen.

4. How do I stop Thunderbird from downloading every message I've ever received without disappearing them into a secret archive? It's downloading messages from 2018 that I'd like to keep on my mail server and see at a glance when logged directly into that service, but not see in my daily Thunderbird inbox.

5. How do I make Thunderbird show me ALL received messages in a thread when I select the drop down arrow from the center column? Right now, I have a thread with 6 messages from 3 people, but the 4 most recent messages (the ones I need) are only visible if I scroll down to the bottom of the right-hand pane. I'm sure there's a reason for hiding the 4 most recent messages, but that's too much guesswork for me. If Thunderbird can only display 3 messages in a thread, then how do I set it so that it shows the 3 most recent, not the 3 oldest?

I know this is a long message, and I apologize for that, but I've searched for answers before coming here and couldn't find what I needed.

Thanks in advance for the help!

I changed my Xfinity password on Xfinity website. Now I get error message on Thunderbird.saying my imap password is wrong. How can I change my imap and outgoing email passwords to match xfinity password.

A: All these problems started after the new email version was installed, in-other-words, when the old version was updated! B: All of my email that was in my account / on my computer seem to be be there as far as I can tell. I can get to them, I can open them and see their contents. C: All is ok up til this point...as mentioned above and no new email has arrived. D: Now, as soon as I click on the "Get Messages" (Icon, looks like a cloud) in the upper left corner, is when I the Yahoo page of some sort pops on the screen, that's it. No mail arrives and I'm stuck with the Yahoo page covering most of the screen. E: I can click click around and try entering my email address but when I click on F: I see that images can be attached, and hope it works. My screen are,1920 x 1080, so I'll try and reduce the size of the images when I attach them. G: (Image A) After I inter my email address the red wording pops up.

    (Image B)   My email address pops up. That's it. Sometimes, If I click around a second page will pop up and

it becomes vicious circle and normally going back to the first page. (Note: A image) [about:blank] ??? Other pages have an address??? H. In these 4 days I have changed, added, deleted, used my Mozilla Reset Key, and this morning, per Mozilla's - Thunderbird's request, created another Reset key. Still no email. I do believe If this Yahoo thing was gone my email might start, just a guess now. H. Will all of the email that has not arrive still be available?? I. Almost forgot to mention. I receive and send my email through Thunderbird, and Yahoo & AT&T. Thanks, Bob Miller And, "Yes" please email or call, anytime day or night. I am getting a few emails on my phone. miller.485@sbcglobal.net

P.S...."Somethings Wrong"  :-( Again, thanks for your help!

With a simple mis-keystroke I deleted ALL but 1 email in my inbox... Oddly though this contained years on emails it only took a few seconds?!

So I immediately went into the profile in the roaming folder for windows 10 and searched for a backed up copy of the inbox... assuming that Thunderbird would do such a thing as I have seen in other email clients.

I found nothing like that. I searched everywhere I could think of for some old inbox file that would contain the emails or at least most of them... NOTHING. I just have never seen a client that didn't make routine backups of the data files.

Am I missing something? Is there a file somewhere?

I have a thunderbird account but switched to gmail and now wish to return to thunderbird but error message 400 from Google appears each time.What do I need to do - in simple terms pls