Форум поддержки Thunderbird

Hello, in TB there is the option of displaying certain appointments or all appointments, e.g. in the next seven days (above the calendar). This also works perfectly on my Windows computer, but unfortunately not on my Linux computer (Ubuntu 22.04.4 LTS, TB 115.10.1 (64-bit)). In TB on Linux, no appointment is displayed as a list at all. What could be the reason for this? Thank you! Niels

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Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.

When I create a task in Thunderbird I can use the formatting options, like a changing the font to bold or add a bullet or numbered list. After saving the task all this formatting somehow completely disappears. How to solve this?

When trying to configure my gmx.com email with Thunderbird I get this message when trying to create a new account.

Component returned failure code: 0x80004005 ▲ (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

I have set the email up many times before just never with Thunderbird on a Linux setup so I am not too sure what would be causing this, trying to find help for this I come across the same issue with varying differences. At first I thought it maybe my firewall but I disabled it and tried again and still same error. Any help much appreciated.

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me know if faced the same before and found a solution for it.

My Thunderbird 115.10.2 (64 bit) is lately running very slowly. Message content takes forever to show. Sometimes don't show at all. Sent messages take 20s to save.

I was thinking that my files were simply too large, so I erase everything before 2022-01-01. Where we are now:

  Inbox            13,662 messages 3.0 gb
  All Mail         22,722 messages 5.8 gb
  Sent mail       5,175 messages  1.2 gb
  Important    13,093 messages  3.1 gb
  Other             4,700 messages (approx)

Questions: 1. Can I delete the "Important" messages, thereby perhaps freeing up 3.1 gb? In which case how do I do that?

2. Does this look like too many messages for TB? It's two and a half years worth. Like to keep it, but not at the expense of making the system so slow.

I have removed the databases twice and started with a new instance of TB, which is where we are now.

Thanks for any suggestions!

jrc

The same happens in troubleshoot mode. I also tried reinstalling an older version but the same thing happens. Help me figure out what's wrong so I can read emails. :(

I notice this subject has been mentioned prior, but I cannot find a resolve. Been using Thunderbird for a long time without issues, but last week it stopped sending and receiving emails through the Skymesh internet provider. Still sends & receives Hotmail/Gmail/Yahoo, but will not connect to any Skymesh accounts. Have reinstalled/updated, but no change. SMTP timeout and if I change settings I get the 10060 error. Could not even connect to their Webmail page either. If I turn VPN on, then I can access their Webmail page. Rang Skymesh, they poked around and said it was all this end and with Thunderbird. Seems an IP number change via VPN with Opera resolved the Webmail page access, but I cannot do that thru Thunderbird. Running Win 7. Anyone ??

unable to send email. error messages is Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: STARTTLS is required to send mail [MW4PR03CA0086.namprd03.prod.outlook.com 2024-05-13T23:07:11.907Z 08DC72A03191847E].

For the past few weeks I have not been able to open attachments (Photos and PDF file) to emails received from a variety of senders. If I use different mail service programs, they work fine! WHAT IS WRONG WITH THUNDERBIRD????????

Hi there,

I have Thunderbird 115.10.2 (64 bit) on my Macbook Pro running OS High Sierra 10.13.6.

The "Sent" list of folders is missing one of my Email address folders. But further down the folders column, there are folders with lock icons and the 'Sent' folder is visible in Email address in question's folder (photo attached). Similarly, the "Drafts" folder is missing the Email address's drafts folder.

I've tried the following to fix the "Sent" folder problem:

1) Account Settings -> Copies and Folders -> checked "Place a copy in:" -> "Other" -> [correctly selected address here in dropdown menu] -> Sent. Then I quit and restarted TB. Nothing happened, and the folder did not show up in the list.

2) I tried changing the Security Settings from SSL/TLS to STARTTLS, then restarted TB. That did not fix the problem.

I haven't tried fixing the 'Drafts' folder yet, but I hope you are able to help me restore the missing folders.

Thank you in advance.

In the previous version, there was a search box on the toolbar. After the upgrade, it disappeared. How can I restore it?

I tried to customize toolbar but there is no search box in the window of available controls.

I have created a filter to forward and email as soon as the message comes in. I does not do the auto-forwarding but will do if I click Run now.

I had to reinstall TB due to the fact that for years my mail server was Cox who recently decided to get out of email business and transferred all my messages to Yahoo. The transition has not been going smoothly. Image attached.

Could not find anything in add-ons, settings, or about:config. There is a topic on this site https://support.mozilla.org/en-US/questions/1086884 but I am not able to follow it because there is no add-on or plugin to enable or I cannot find it.

I attempt to open Thunderbird in an iMac but the computer says it is already open and only one can be open at a time. I can not find a Thunderbird open on the computer.

My wife got a new computer and I'm transferring her folders from her old windows 10 computer to her new Windows 11 computer. I have Thunderbird installed on the new computer with her account. Thunderbird on the Win10 comp is 32 bit and the Win11 comp is 64 bit. Both are the same version (115.10.02). On the old computer, in the MAIL folder there is "inbound.att.net" which has her mail files (Inbox, Sent, Drafts, etc.). Should I just copy all the files inside the "inbound.att.net" folder to the new computer?

Is there anything else I need to copy and paste from the old TB to the new TB folder? I'm guess that I will have to at lease copy and paste the abook.sqlite file from the old to the new. Any other folders or files.

Maybe I'm doing this wrong and there is an easier way to do this? I've read the article about moving data on the TB Support page but it doesn't mention anything about TB data from a Win10 32 bit to a Win11 64 bit computer. Will the difference in Win10 OS and TB 32 bit and the Win11 OS and TB 64 bit, be an issue.

Thank you so much for the help.