Форум поддержки Thunderbird

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of WINDOWS, both HOME & PRO releases. And, it seems to be very specific.

 When i receive e-mails from (especially) 2 friends who both use AOL as their e-mail client, when I receive them, the imaged files (or memes) are always 'converted into attachments, and what shows in the Body Text of the e-mails is empty boxes.  Yet, when I get e-mails from others, including from commercial sources, if there are images within the Body Text, they are present there. This IS very annoying because many times the e-mails I get from these two friends are technical e-mails, with clarifying images as part of the Body Text.
 When I have mentioned this to them, their responses are that n one else complains, only me, and so the problem MUST BE at my end, but that doesn't make sense, since when I receive e-mails from others (Gmail, etal.) any included images are fully where they belong.

++++++++++++++++++++

 Secondly, WHY is it that when there are threaded e-mails in the Sent folder, the ARROW to expand the thread appears at the left side, but in the Delete folder the ARROW appears between the title of the e-mail & the next column?  This IS very annoying!!!!

Also, when I'm in the DELETE folder, sometimes only two options appear at the right side: Archive Delete, BUT in other incidences, there's a plethora of alternative options, and the Delete option is positioned in a different place. More often than not, I click on the option to send it e-mail to the Archive folder, when I really wanted to Delete it permanently. Another major annoyance!!!! Thank you robert herold

 17mkombi@gmail.com   OR   rhh.jr5387@gmail.com

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became?

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am unable to insert a master password because I never had one. Reason being that I have used Thunderbird for years and years before that was required. To say I am frustrated is an understatement. None of your automated advice has a remedy. Should I install a new version of Thunderbird and begin afresh? John Cotterell ( an Australian supporter of your project)

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder.

Thanks!

Hello all together,

i just reinstalled my whole pc, win10 64. I exported my profile including all possible data, the .zip was too big to import so i copied it into the profile folder, on my desktop, in another foldet etc. But i always get the error message shown in the picture. This is my only chance to have access to my (partly) old email accounts... that's why i followed all steps, but i cannot import everything. I REALLY need your help and would appreciate it A LOT.

Thank you in advance!

OSX 12.7.4

I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on Panix.com.

It prompts for the first account's password. TBird then gobbles all available CPU on the machine, and stays there. If I wait long enough, it becomes usable again, but that may well be hours.

However, once it calms down, it works normally.

Intertwined with this is: TBird rejects the Zimbra passwords as I enter them. I retry and retry, and then they succeed. I know the passwords are correct; I've even typed them out, and then copy&pasted them in. I'm not sure about the Panix account, if its password works the first time or not.

I tried restarting in troubleshooting mode; it made no difference.

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

translation...

Thunderbird downloads and duplicates my mail all the time. It's clogging up my computer. I know that I have a 50Gb mailbox and I have almost 200Gb of files on my disk, so I think it downloads e-mail from time to time.

Thunderbird auto updated to 115.10.1 and now it is behaving strangely.

1. The Message Filter has "Junk" at the bottom of the list of filters and anything that is not sent to a folder gets sent to the Junk folder. Instead all the junk is going to the Inbox.

2. Folders that have new email show up in blue highlighted folder as they should. But if I select those emails and read them, they remain highlighted but without the blue color.

3. Sometimes when I delete an email after reading, it deletes for a moment and then returns to the folder as unread. Multiple attempts to delete fail.

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un problème avec le chiffrement des messages. Puis, que la connexion au serveur sortant SMTP free.fr a expiré ...

Que puis-je faire ?,?

Last week, sometime, I received ALL the emails, that have come into my "mailbox", from about the time I purchased my latest computer, several years ago. There must be hundreds, if not thousands, of the little critters. All arranged alphabetically, starting with the letter "a". So far, the ONLY solution I've found from "Thunderbird Help", is to 1. Open inbox 2. Select [left click] one of the repeated emails. 3. This high lights the email in BLUE. 4. Select BOTH "CONTROL & A" KEYS at the same time. 5. This highlights the WHOLE PRESENT page of emails in BLUE. 6. The instructions then say to press the "DELETE" key. 7. Question is- IF I PRESS THE "DELETE" key, will that just delete the emails on this page, OR delete EVERY email in my entire "inbox"? The only OTHER remedy I've tried, is to send the unwanted emails, ONE at a time, to the "TRASH" folder, then empty the "TRASH" folder, when I get 10-15 emails in it. That could take a VERY long time. Awaiting your suggestion[s]-Joel Payne P.S. Might this happen again? If so, it may be time to go back to Carrier Pigeons.

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac.

I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

When I answer an email TB adds Re: (or Fwd: ) in the subject line which I have laways found annoying. My previous email client allwed me not to have this happen. Is it possible to stop this?

It is possible I have asked this previously, but if so, I cannot find this and have received no replies. My apologies if I have!

Hello! I am facing the issue with time zone translations. Here is what I do. First, I create event on web-interface of the google calendar. That account is linked to TB's calendar. This calendar has settings for my timezone as in the first screenshot, that is GMT+3 for Kyiv, Ukraine. It is actually GMT+2 + daylight saving hour in effect. Country is also set to Ukraine. Next, my Windows 11 system is set to set time and timezone automatically, region - Ukraine. It displays UTC+2 Helsinki, Kyiv,... I guess it's Windows settings display quirk, because time is correct and WSL console shows

~$ date -R Thu, 18 Apr 2024 18:59:25 +0300

My TB's calendar is set to have system's timezone as in 3rd screenshot.

Now if I see my event in TB calendar, it is placed one hour later, say 9 am event starts at 10. So reminders also come hour later. Also strange thing is that event properties in TB show correct time like 9:00 till 10:40, but for some strange timezone Europe/Zaporozhye, as in 4th picture.

However, if I set TB's calendar manually to Europe/Kiev (which should be Kyiv, but that's another story), then events are shifted hour up to their right place, 9 am. So this is my issue: when I set calendar forcibly to Kyiv timezone, it does translate it right. When I ask calendar to rely on system's timezone, which indeed is also Kyiv, then I get one hour behind.

I've got a Fastmail account, and have set up CardDav according to Fastmail's guide to get set up with Thunderbird.

Once my contacts synced, I was unable to see my contact lists in the Thunderbird contacts sidebar, nor can I add a list (the button is greyed out). Is this a known issue? Is it Fastmail specific, or a CardDav thing?

Running macOS 14.3, Thunderbird 115.9.0