Форум поддержки Thunderbird

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

Dear Sirs, I'd like install the same file ofThunderbird I use in my Computer Optiplex (joerg-hager@t-online.de) on my Laptop and unfortunately, I've forgotten my Password for Thunderbird. Please can you help me? I'm sorry, I'm really a "Greenhorn" in using a Computer. Kind regards, sincerely Jörg Hager

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to sent emails.

I have Backed up my whole system with Windows 11 Backup (because I was having problems with Edge and Windows Explorer) and saved the backup to another HD in the PC. I am having great trouble trying to restore my Address books and Mail in Thunderbird. There are multiple Profiles in my Thunderbird so picking the correct one is just a guess. Is there any chance of getting my Address book (mainly) and my Mail back? Kelvin

Please tell me how to get my address books back after moving to a new computer. I have thunderbird, and I've gotten my inbox moved, but my address books are empty. I had hundreds of contacts. How do I get them back. I've tried the import tab but it only wants to import from a file on my computer. As I understand it, my provider keeps data such as this, I just need to know how to access it. My internet provider is Optimum/

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That's why I think TB created it. Which do I delete and how

I used to backup firefox & thunderbird profile using MozBackup and it saved it as a pcv. When my computer crashed I need to get another motherboard & hard drive and now I seem not to be able to restore my profile using Mozbackup. It says everything was ok but has not restored profile in thunderbird. Can anyone help as there are important emails I need to reply to and with out my old profile I cannot reply.

My email sends a note that my email has been suspended and I need to work

/moved thread from Firefox to Thunderbird Support section since the image was about the Thunderbird email client..

Thunderbird will not accept my reset passwords and there is no method to reset the passwords. I have tried 5 times, no help.

Cancel my subscription if I can't get help.

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of the window, and I cannot click to open an email to all. I cannot select, and copy all addresses in the list and copy to a new mail BCC field.. How can I now send an email to all in a mailing list? It used to be so simple! John

When message come to me some of them get sent to the Spam folder. I have some message filters that I run and it sets the Junk mark to Not Junk and moves them to the Inbox. I see them moving to the Inbox for a few seconds and them they pop back up in the Spam folder. How can I resolve this issue?

Dear Team .

 I have been unable to send email messages to Gmail account holders using my thurderbird platform 
 What can i do  to rectify this ?

 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually get this message " Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.actrix.co.nz is incompatible." I have a Dell Vostro 5620 laptop with Windows 11Pro. For my email accounts which settings should be correct for incoming and outgoing? Thanks - Graeme