Форум поддержки Thunderbird

Hi

In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the application for all 130 users. We have multiple versions of SW installed. Can you please provide any executable which can remove all versions of Thunderbird.

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. I've emptied the trash & did a compact folder. Still have problem.

The messages could not be moved or copied to folder 'Trash on cindyr@neo.rr.com' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again.

Lately when I get email with attachments or over 300k in size I will click the link to download the rest of the message like usual, and the whole thing disappears! No trace of it in inbox, trash, spam filter.... nowhere! It just disappears.

This is a recent thing.

 I have use Mozilla since it was brand new Netscape. 
 please help

yours scott

/moved thread from Firefox to Thunderbird section.

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact support but I cannot find support what do I do [edited] @yahoo.com Ray Haywood [removed phone# from public]

/edit: moved thread from Firefox to Thunderbird section.

My emails in Thunderbird no longer 'sends'. I get the message 'Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required. Learn more at

https://support.google.com/mail/?p=WantAuthError v18-20020adfe292000000b00228dbf15072sm10417560wri.62 - gsmtp. Please verify that your email address is correct in your account settings and try again.

I'm 82 and computer illiterate! Please, what should I do next?

edit: /moved thread from Firefox to Thunderbird section.

Hello!

I spoke with Google Workspace support yesterday and downloaded email data from my account as a back-up. Google Workspace support recommended I download Mozilla Thunderbird, stating I could import the downloaded Gmail data into Thunderbird so I can directly access these emails. I have downloaded and made an account, but I cannot find where and how to do this process. Is this something you are able to help me with?

Thank you for your time and help!

Best, Ashley

I am using the latest (auto updated) version of thunderbird and cannot save eidits ro the filters When I add a new e-mail address there is no longer an option button to save changes

Dzień dobry , doszło do aktualizacji poczty bez mojej ingerencji , nie podoba mi się i nie jest dla mnie praktyczna ta wersja jaką mam teraz , nie widzę wysłanych maili , nowa wiadomość wyświetla się nie według chronologii dni i godzin , a w ogólnym wątku wiadomości , proszę o info jak wrócić do poprzedniej wersji ?

I can't send or receive messages using Mozilla Thunderbird using my [edited] @wavecable.com account. About a week ago I got the following notification:

Sending of the message failed. Peer’s Certificate has been revoked. The configuration related to mail.wavecable.com must be corrected.

I've been using Thunderbird for at least 10 years and Never made a change to the configuration.

I suspect that the problem is with Thunderbird because of unique way Wavecable is configured.

Please check to see if it's the problem is with Thunderbird or Wave and tell me how I should proceed.

Thanks, Ed Murach

Hi,

It used to be that I could add a new filter at the top of the list, and then hold down Alt-D while the key repeat would make the filter scroll down at the repeat rate until I released the key. It was easy to add an entry and move it quickly to the right position. Now that no longer works: I need to hit Alt-D or tap the Move Down button repeatedly to do the same thing.

I have about 300 filters that are stored alphabetically, so tapping a key or a button on average 150 times to position the filter is a pain. I know I can scroll the filter cursor to the right position and then add, but that doesn't work when I right click on the From field of a message I want to make a filter from to create a filter for it.

Am I missing something? If not how would I request changing the key repeat for Alt-D or Alt-U so it works like it used to?

Thanks, Mike

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" displayed. I have removed Firefox and reinstalled it, but still have the same issue

When I input my information below that it asks, I keep getting an error that says, Unable to log in at server. Probably wrong configuration, username or password. So, who do I contact, preferably by phone to get Thunder bird reinstalled back on my laptop?

Thunderbird will automatically search for a working and recommended server configuration. Your full name [Your name, as shown to others] Email address [Your existing email address] Password Remember password Available configuration IMAP

Keep your folders and emails synced on your server Incoming imapSSL/TLS mobile.charter.net Outgoing smtpSSL/TLS mobile.charter.net Username [edited] @neb.rr.com

Your credentials will only be stored locally on your computer.

I make a new folder under local folders Then all by itself it change to a "maroon paper" instead of a folder icon It resets the sorting of folders and I am unable to change it back It does not allow me to change the name normally or in properties

I did not lose emails How to I get it back to a regular folder

Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Attention: Toad-Hall Jan 18, 11:33:01 PM - - Many thanks for answering my first query: Have not tried any of your suggestions as yet, truth be told don't think I would be able to. My new query, between the time of asking my first question and receiving your email we somehow retrieved our emails, have no idea how this happened, however, we are now able to send and receive emails: My new query, can you help us retrieve our local folders. Thank you.