Форум поддержки Thunderbird

Hi, I get sextorsion mails now and then (blackmail which claims to be sent from my own mail account). These I routinely move to a folder for scam mails together with Nigeria letters and what else I get. There are quite a lot of mails in that folder now! A few days ago I wanted to do some statistics on all these mails, and to my great wonder, all sextorsion mails, save one, have disappeared from that folder. All other kinds of spurious mails seem to remain. Are there anything in Thunderbird that automatically do away with that kind of mail? One of the mails contained nothing but a screenshot, so it did not even have text that could trigger a delete. Kind regards, and a happy new year to you all, Carl Ejnar Nielsen

I've used talktalkk for approx 25 years I've tried every password i've had during that time all fail can you help please, both my alternative email adddresses also fail, I suspect tthat the google cartel are blocking them

Hello,

I want to install a lock on my mailbox. I thought two factor authentication is the best way to do so. However, I do not see any info about 2fa and Thunderbird. What I do see is: info about Open PGP key and S-MIME certificats to encrypt messages. I think both adds to security, however, it appears to me that the 2fa is the real lock and encrypting messages is useful in case the lock hasn't worked well: the messages can be read by a third person, but not understood. Is that right? And do I understand it correctly that there's no 2FA option for thunderbird? Is encrypting messages as safe and convenient as 2FA?

Hopefully someone could help me out...I'm a non-techie as you might already assume;), hopefully this can be taken into account..

Thanks! Simone

I am in the process and think I have completed the process to open up the new Thunderbird access for my e mail. In the previous version I could close my e mail when I had finished writing and or reading/deleting e mails. In this current version I do not seem to see where I can close my e mail when I have finished. Any suggestions?

I would like to access the emails I received and sent under an account that no longer exists. All the data is still local, in my profile and I can see a partial preview of the messages when I run a search in TB, but double-clicking on one of those only returns a blank page. What's the best way to read those ghost messages ? Thank you for your help,

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

Many years ago with Virgin Media and Thunderbird I set up original e-mail of alexam@blueyomder.co.uk, then added alexamimages@yahoo.com for photography then badgerwoodcrafters@yahoo.com for my woodwork hobby, but now I am 83 I only wish to use my e-mail of malcolm.alexander101@gmail.com. I thought I had redirected the other e-mails to my gmail account, but it does not seem to work correctly or only intermitantly and I need some help please, as I am unable t understand what is needed.

Can someone please let me know how I re-direct all previous e-mails to my new gmail account on my new windows 11 laptop and help an old non geek like me to understand. many thanks. Please reply to malcolm.alexander101@gmail.com.

12-3-23 Thunderbird is asking for a second email password even though "Use primary password" is checked. This is on my Dell desktop computer running Windows 7 Professional which is the only device I use for email.

It has affected my ability to receive and send emails.

I have been using Thunderbird for years. Around the time (a few months ago) that I started getting pages of spam, I started getting the following error:

 "Login to server pop3.hughes.net with username janetc failed."

It will not accept my primary password and I see no place to find what Thunderbird is looking for in terms of another password.

Initially, when trying to block the spam, I used the process in my hughes.net webmail to block several pages of spam. However, this only tripled the amounts of spam I received. Along with troubleshooting this issue, I started marking emails as "junk" in Thunderbird. This has markedly reduced the spam.

I have tried closing Thunderbird and re-opening. Didn't help the failures.

At one point recently, I could neither receive or send emails. After my son took a look on Teamviewer, he changed some settings in my accounts to NOT automatically download emails from accounts that no longer have service. [My son is an IT professional working for UC Davis email but he doesn't use Mozilla.] After he did that, I was able to receive emails but not send.

I have tried changing some password options in Account and Server Settings.

 In Accounts settings I notice under SMTP - Edit, there are choices under authentication method  including "No authentication" and "Normal password".  Changing from Normal  password to No authentication did not help.

In Server settings, under Security Settings, there is no choice of "No authentication"

This seems to me to be a bug. I didn't make any changes in my account settings prior to this error nor prior to the arrival of all the spam.

But what did happen, which may have contributed or caused these issues is that I lost my Samsung cell phone in June of this year and did not recover it. It was password protected but I understand that it can still be accessed. I did not use that phone for email but my email address was probably given in it.

After writing all of this, I looked again in settings and found that, at the bottom of the menu list, is a second place for Outgoing Server (SMTP) settings. There I found it set to my old email address - janetc@2xtreme.net. So I changed that to hughes.net (default). I'm really confused as to why there are two places to set SMTP setting. And they can be different???? Anyway, the change did not help. I still cannot SEND.

This is the error message I get when attempting to send: "Sending of message failed. Am error occurred while sending mail. The mail server responded: Authentication is required to use this service. Please verify that your email address is correct in your account settings and try again." IT IS CORRECT!

ALSO, I can no longer find the place to change my primary password... Nevermind, I found it. I didn't realize there are two different "Settings" Menus. One is in the "pancake" in upper right corner and seems to apply to all accounts. The other is in the individual account settings. This is really confusing.

Enjoy and thank you!

For some idiotic reason Thunderbird is constantly creating a folder called SPAM. I want this off and never to reappear, so could someone explain how to do this. I have turned of unable adaptive junk mail and turn of the destination and retention.

This behavior is new, completely unnecessary.

Get rid of this new feature, it is not helpful

I can't get thunderbird to work. Even tho I am putting in the right password, it keeps telling me that it is not right and that I have "imap" problems. I'm not sure what this means nor what to do about it? Please help. Dave [removed phone# from support forum]

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giving me server errors. I have no problems in firefox on yahoo. It is frustrating. It happens in windows and linux. Please help. Clark Creber

I am on a new install of windows 11 (from new windows 10). I can log into Gmail on the browser(Firefox) fine. I set allowing cookis and all the other stuff I could find but I can NOT get gmail to work.

Also when I try to send an email (new message) it comes up with Newgroup where the recipient email should be

i am trying to access my gmail mail but cannot put my password in. went to your help but in -- account settings -- SMTP server -- authentication method -- it will not show OAth option. have checked cookies settings etc but nothing ????

Trying to forward an e-mail from the UK National Health Service results in message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Message detected as spam. [1709223430-338018].. Please check the message and try again.

How do I overcome what is obviously incorrect feedback? My TB mail client and server did not detect anything during receipt. There do not appear to be any client-based TB detection tools where I can identify suspect content or the particular server.