Форум поддержки Thunderbird

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

I'm unable to add any of my Gmail accounts into Thunderbird.

When I add a Gmail account, it goes through the process of logging in via OAuth2 using the default configuration, and I get the pop-up. I enter my email address and password, and it brings me to the Google screen where I approve of giving access to Thunderbird (this screen: https://www.google.ca/search?q=google+account+permissions+screen+thudnerbird&tbm=isch&ved=2ahUKEwjtpY2M7I_3AhXHg3IEHaaPCOkQ2-cCegQIABAA&oq=google+account+permissions+screen+thudnerbird&gs_lcp=CgNpbWcQA1CVA1jjDmDED2gAcAB4AYABgwGIAbcJkgEDNi42mAEAoAEBqgELZ3dzLXdpei1pbWfAAQE&sclient=img&ei=jiFWYu2mCceHytMPpp-iyA4&bih=754&biw=1600#imgrc=ZNXSyYRJ67bY4M).

When I hit Allow, the pop-up closes, and then Thunderbird comes back with "Unable to log in at server. Probably wrong configuration, username or password."

I have no problem adding Gmail to other apps; it's only Thunderbird that is having this issue. I've already tried a fresh install on a fresh profile, but it continues to fail.

Google has disabled POP access in Thunderbird. Specifically they have removed the option to allow "Less Secure Apps" from downloading emails using POP access. They define "Less Secure" as apps requiring only a username and password. Currently (as of June 2022) Thunderbird can not download Gmail emails using POP.

Just FYI I will gladly give up Gmail and keep Thunderbird. I believe the only workaround is to have Gmail forward all emails to another, more friendly, email provider until I am able to convert all my contacts.

Thanks!

Today I can not access my thunderbird email. Must be the Google issue, worked yesterday. I have updated to the latest 91.10.0 release and still have the issue. Appears the update that should have updated the settings for this google situation, did not apply. Followed the instructions for possible correction: changed the accept cookies to all copies and always. Do not see a Config Editor under the General Preferences. At least not an area labeled as such. Do not know the status of javascript within my system. Current passwords do not have the oauth preceding any password. What steps should I take to correct this issue and be able to retrieve my emaii? Could not find a phone number available to contact support on this matter. David Brunton

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB91 and copied over the contents of my TB38 profile into the newly-created profile.

Imagine my disgust to find that none of my .css entries (mostly involving fonts not dealt with in the preferences) and most of my extensions and colors are inoperative. I've been tweaking TB since it was Netscape .9 and appearance and LEGIBILITY (Arial bold) is really important for something that I use for many hours per day. Quite frankly, I hate this new version. If I have to I will use it in order to avoid losing my SORTED email going back to 1995, but I'll do it resentfully.

It has been my experience that with each update I lose something of value to me -- hence my stop at V38. What is the oldest version of Thunderbird/linux that will satisfy gmail's OAuth2 requirement?

I'm sure I'm not the only one wondering...

2 days ago i could send messages. now I cant. I removed the smtp address like the help section told me to after getting the "Login to account "Google Mail" " dialog box and subsequent retrying of a good password had failed... I havent changed my password and am able to login directly to gmail no problem. thunderbird has the correct /same password but still the dialog box shows. I see the 0auth password ( also attached) but its too long to copy and paste so must be gernerated by google. I tried this after I got the send message error ( also attached) and tried what it said...

Also attached are the current saved logins etc minus the smtp I deleted.... The authentication method is set to 0Auth2.

what am I missing? thanks

Hi,

I used to use Thunderbird to access Gmail, Yahoo mail and normal email account (all POP3).

I have updated (not reinstall) Thunderbird to the latest version since Gmail disabled non secure apps access.

I have changed the Authentication to OAuth by follow the instruction from your page, but the system keep asking me to login (I have grant access in Gmail).

This happens not only Gmail as well as my Yahoo mail and normal POP3 account. I am sure the password is correct and still cannot get my emails from all of my accounts.

I also notice the token/password has not been saved to the system in Saved Password session. ( I have tried to run as administrator but still doesn't work.)

What have I missed? Can still using POP3 method to get email if problem solved?

My current system is Win7 with Thunderbird 32bit installed.

Thanks!!

My Thunderbird account passwords in "saved Passwords" are the same as my gmail passwords but Thunderbird startup fails every time with the following message

"Sending of password for user account.name@googlemail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted."

I have tried deleting the passwords and re-entering them and I have also tried deleting the entries in the saved password file but nothing seems to help. I have also tried deleting the logins.json, key4.db and cert9.db files.

I have lots of emails and subdirectories and don't want to do anything that might risk those.

HELP please!

Brgds.

N.

I'm using Thunderbird v 91.10.0. SMTP set as per attachment. Still receive "Login to server imap.googlemail.com with username X failed." What else do I need to check? I've browsed a few online suggestions and everything seems to be correctly configured, but obviously something is missing. Please help!

Hi everyone,

I recently downloaded a version of Thunderbird 38 for use on an older Mac (older than the one I’m using to create this post). Now, I’m trying to set up OAuth2 to comply with Google’s new requirements for Gmail, but the final steps (authentication, generation of an OAuth2 token) never finish. This is what I’ve done so far:

The Gmail account that I want to set up with OAuth2 is set to IMAP for incoming (I had to create a new account in Thunderbird for this) and SMTP for outgoing. OAuth2 is selected in TB for both servers. The Google login window pops up, and I can enter my information and click “Allow” for TB to access my Google Account. After that, though, the process just runs. There’s a blue circle near the top left corner of the TB window (next to the word “Inbox”) that keeps spinning, and a line of diagonal blue stripes in a small graphic at the bottom of the window keeps moving to the right, but nothing else happens. This will go on for hours if I let it. I can take other actions in TB (change settings, etc.) while this is going on, and no error message ever appears.

I should also note that I get alerts from Google (which I can access via other devices) about a new sign-in, and the computer in question shows up in my Google Account screens as being signed into my account. I have also recognized the new sign-ins by clicking the “Yes, it was me” button. Therefore, it appears that TB has successfully connected to my Google Account; I just don’t know why the authentication won’t complete itself. Should I let it run, even with the understanding that it might take several hours?

Here are some further details, based on what I’ve read while doing research on my own:

-Cookies are enabled in TB (“Accept always,” “Keep until they expire”). -Two Google-based cookies have appeared (google.com, accounts.google.com). -My computer’s firewall is off for the time being. I don’t have any antivirus software, as this is a Mac. -My “User Name” in the Server Settings window is my full e-mail address. -There is nothing written in the “Saved Passwords” window. -I’ve tried shutting my computer down entirely and then restarting the authentication process. -I don’t think my computer can run any versions of TB that are later than 38. -Specific incoming/outgoing settings: IMAP port 993, SSL/TLS, OAuth2 for incoming; SMTP port 587, STARTTLS, OAuth2 for outgoing.

I really need to access my Gmail on this computer, but am not a tech person and have run out of ideas to try on my own. Any help would be *greatly* appreciated! And, of course, I’d be happy to provide additional details if necessary.

Thank you!!

P.S. If it would be simpler to use my original POP account with 2-factor authentication, then I would be open to doing that instead. I just haven’t been able to find out if “app passwords” are compatible with TB 38.

I have been getting this message since January and am starting to be concerned

Secure connection failed start.thunderbird.net uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

  This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
  If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception… When I click on add an exception nothing happens. I tried closing Thunderbird, deleting my cert8.db file and restarting Thunderbird - no change - same message. I am running Windows 10, Thunderbird version 45.8.0

Help, please ! Thanks, Sarah

I am running Windows 7 and have Thunderbird 91.10. Just went through your instructions to update to OAuth 2.0 (Well done BTW). When I try to get new documents I am immediately diverted to the log in page for my Google Account. Any suggestions on ways to avoid this? Thanks.

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

My PC died last week and I now have it back with a new hard drive (SSD). It's running Windows 10 and so far I have installed Firefox and Kaspersky Total Security, all of which I used previously. I have now installed Thunderbird but am unable to access my account. The password and configuration settings have been triple checked. Any suggestions re what I can try next please?

I'm trying to add a new account with my student email that is basically a gmail with a different name. When I try to create the account, Thunderbird launches the website that asks for my username and email. That same website will accept my password when using a browser but when Thunderbird opens it will not accept it. I've checked several times, I've even copied the exact same username and password from the browser to Thunderbird and TBird says that it's a wrong password and it absolutely is the right password. I tried to cancel the process so that the account is created nonetheless but when I click on it, Tbird will still try to open that website and will not accept the correct password. Please help!

Hi, Yesterday I noticed problem with Thunderbird. When I try to add account (for the first time) i get a message "Unable to login at server...". The problem is, that ive checked each possible problem indicated by people on the Internet: - cookies set as "always turned on" - authorization method set as "OAuth2" - saved password - cleared - proper ports addresses - anti-virus app - disabled while trying to solve In fact, after I click "Done" (after i fill in NICKNAME/MAIL ADRESS/PASSWORD) in order to go to the authorization, the Gmail window pops up (that's great!). I can easily enter my email adress and password, but afterwards "Unable to login at server..." appears. The problem is not tied with THIS Google Account, emerges all the time, even for different accounts. I have no more ideas. Please help!