Форум поддержки Thunderbird

Using Supernova 115.6.0 (32-bit) I've noticed gmail inbox messages on my gmail on my android phone that do NOT show up in Thunderbird on my Windows 10 PC, which is where I mainly access mail. Not in the BUT, in the ALL MAIL folder for the gmail account, they ARE there. I am missing seeing incoming email because of this! Is there a solution???

I have been using Thunderbird for a year. It is ok, but some problems are borderline un-tolerable. I have ~3500 emails in my IMAP account. I would like to keep more for a deeper search, but ok - I could handle that. And once in a while, about every month, I am doing something and the Thunderbird decides to re-download all my messages. And it locks me out of all emails for about 2 hours while this process is ongoing. I cannot open emails, I cannot answer - nothing.

I have no "cleaning" software, I do not mess up with the database file.

Is there a way to avoid this re-download? If not, is it possible to avoid the lock-out, to get emails usable while it does it - for example, download the most recent emails first and make them visible at least?

Hi My gmail (imap) accounts still keep ALL erased emails on my hard drive (now about 200GB size). My laptop is about to be paralyzed. How can I finally erase the mails, so they are gone?

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

For one email account in Mozilla Thunderbird, some messages are going directly to All Mail and are not showing up in the Inbox. I have no custom rules setup to cause this to happen. The only thing I see there is Spam Assassin. I'm wanting to fix this so everything appears in my inbox as it is confusing to have some messages go there directly and others not.

Hi everyone! Apologies upfront in case this question has already been asked, but I'm struggling to see if something similar was already posted... In a nutshell: I delete messages in my inbox (or any other folder) in Thunderbird, but when I login to the website of my mail provider (gmx.net) or check the app on my phone, I still see these mails on the imap server. Is this a known issue? What could be the reason?

When I load Thunderbird I get the message "unable to open inbox because it is in use by another operation". I cannot do anything except force it to close. Could be caused by the latest program upgrade?

bold textThunderbird has email sending problems. Will not send emails over a few KB. Safe mode does not help neither reloading the program > Webmail mode works well and receiving emails is good/

I am a long time Thunderbird user on both Windows and now on Linux. My current Linux Mint system and Thunderbird are both current on updates. Thunderbird has been experiencing hang for several weeks (maybe more like a couple months) I have been living with it as it will recover if I wait a minute or so. Today when I started looking the issue I was more than a little disturbed to find the profile being used was located in mt home folder instead of on the server I had been using it on (I thought) for several years. Upon further examination it appears I have FOUR profile showing up and the one on the server has not been used in over a year. Why would my default profile not be where I expect it to be living??? I guessing I have a bunch personal folders data now scattered out across in at least three places and only one of them is getting backed up. NOT a very happy camper here today. . . See attached info: I didn't see anything in the log file, but then the hangs seem to recover when I wait them out.

Emails not printing correctly from Thunderbird (Supernova 115.3.1, Mac High Sierra 10.13.6). Text only emails print correctly, most of the time. Any email that has graphics, was generated by a form or Adobe acrobat does not print as it appears on screen. Characters are missing or replaced by tiny square dots. Fonts and sizes are changed. It does not matter if it is printed directly from Thunderbird, saved as a pdf, print through the system dialog, opened in preview, etc. Please see examples. One is a screen capture of the email, the other is a screen capture of the print output.

The work around so far is to take multiple screen shots which is not satisfactory. What am I missing? Please help. Thanks

I was waiting for a conformation email to verify my email address and it went into my junk folder. When I clicked, 'Not junk' it went into my inbox folder. However, when I opened it, it had the correct header but also a part message from eBay? In the message details, it also mentions Ancestry???

See attached screen shot.

Confused of Emsworth

Trevor Burdett

Hi,

I've been happily using Thunderbird for years - I love this product.

However, on Jan 11 it suddenly stopped downloading messages. I made no changes to the settings. However, I did leave the country - I travelled from the US to Chile. Since I've been here I haven't been able to download any messages - when I start Thunderbird no messages get downloaded, and when I click on "Get Messages" nothing happens - I see a horizontal blue bar in the bottom right corner, but I don't get any emails.

It seems I also can't send an email. When I try I get this message:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

What the heck? Anyone got any suggestions? You get a lot of likely looking matches when you google "thunderbird stopped downloading email", and I tried a couple of things (got onto the server and deleted messages starting at the date where downloading stopped working, deleted global-messages-db.sqlite) but neither fixed the problem.

Thanks!

I am using Thunderbird 115.5.2 (64-bit) on Mac OS 14.1.2 (23B92).

Since its installation, its startup has been always slow: several seconds with a blank window and the spinning wheel. The startup is slow when Thunderbird has access to the Mac Contacts.

If you go to System Settings, Privacy & Security, Contacts and prevent Thunderbird to access the Contacts, then its startup time is decent. It seems overall snappier.

Clearly, without having access to Contacts, the use of Thunderbird is slightly annoying.

Why is it so slow when accessing Contacts? Is there anything I can do on my side to let it access the Contacts and stay fast?

Thunderbird has crashed three imes in one day:

Crash Reports for the Last 3 Days Report ID Submitted bp-9c6073e7-09c0-4e42-b775-1ceba0231222 2 minutes ago bp-48791da4-8c79-4313-b918-d2b990231221 7 hours ago bp-0c940712-2c05-475a-b9ca-358280231221 9 hours ago

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF file. The same is sent but not received! in other words, our customer complain that we forgot the attachment, but we did not. If I resend without the signature, they receive the PDF file. If I reply with an attachment and have a previous signature with grafics in the feed, the attachement also disapears. The only solution is no grphics in the signature, but that is not a solution, just a quick fix. Thank you very much for your replies.

This is probably a mess of my own making, having been lazy about back ups. My laptop threw a critical error at me just before Christmas and I could only fix it by doing a reset and reload of Windows 10. (I think it may have been a partial HDD corruption) I selected the option to retain personal data files etc, but the reload wiped almost all my installed programs, including Thunderbird. Documents, etc folders have all survived. I re-installed the latest Thunderbird and it is working fine. However, I appear to have lost my Local Folders (as well as my address book) Not a life-or-death matter, but I would prefer to recover them, if possible. I have an "..@tiscali.co.uk" (TalkTalk) email account, with IMAP settings on the incoming mail and SMTPS on "sent" items. I can see all incoming emails that are still on the server, but the "sent" items folder is empty. All local folders and contents are gone. I have read up on the Thunderbird Profile and understand that it is separate from the program folder. I have used the "Help>Troubleshooting>..." feature to find that my current profile is "zqx......default-release". Using file search, it also indicates that there is another profile file, "k32....j5.default", in the same area. Both have creation dates corresponding to the reload time. I cannot find anything similar in the "Windows.old" folder that was created at the time of the reload. Is it possible that the folder contents are still in the HDD and it is just the file address that is lost? Thanks. Neil