Форум поддержки Thunderbird

-hi friends,

I am desperately trying to import a contact book into TB. In CSV format. All I get get is 100's of unreadable records. My version of TB is 115.4.3 (latest). The import tool provides no info whatsoever about the CSV format. I found a bit of info about the format on Mozilla. I only need a few fields for the record. First Name, Last Name, Home Email, Work Email. These are supposed to be field numbers 1,2,5,6. I made a CSV file according to this, but import is as said impossible. Has anyone had any luck with this? regards /peter

Hi,

I am running out of space in my email account. Is it possible to export specific folders of emails out, so that I can delete those folders (and the emails in them) to make some space. I don't want to do a full export out, just those specific folders, so that if I ever need to refer back to those emails, I can import just those back in.

Is this something that can be done?

Thank you.

I find impossinle to install Thunderbors pm ,u Windows 11 laptop. The different menus presented are wau to cpmplicated for an avereage person. Currently I am stuck with a dialog box the simply says "Input server already exists. Beyond this, these are several dialog boxes I don't understand.

I respectfully ask for my money paid for this program and I will delete it from my computer.\

Ake Alexander Backlund [removed email from public] or [removed email from public]

I have two Problems. 1st How do I delete a large number of unread and unwanted e-mails except one at a time? 2nd How do i arrange my e-mails in Date Received Order?

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my provider. Can you please fix it for me? With thanks Heather

The newest Thunderbird upgrade has ruined my email. I cannot send email and Thunderbird no longer recognizes my settings. I want to remove this update and go back to the previous build that I had. If this cannot be fixed I will need to get a new email manager.

Can I run Thunderbird 102 (full install) with Supernova portable? I want to see what SN looks like w/o commiting it. If I install SN portable on my Win 10 PC can I later remove it w/o damaging my TB 102?

I lost my password and had to remove and readded my Suddenlink email, which autodeletes emails past a date and size. I want to have it sync with my local folder inbox only so i can ignore the autodelete off of suddenlinks inbox

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

I am trying to set up a new email address on Thunderbird but comes up as a POP account. I then set it up on another computer and it comes up as IMAP. I have tried setting up the IMAP manually but Thunderbird rejects. I have uninstalled the app and re installed it.

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, I wondered if 15.4.2 had fixed the bug they introduced in 15.4.1. I installed it and clicked on the usual place for release notes, and got an error message -- that page doesn't exist! They always put out release notes when a new version comes out. This time they didn't. Things really seem to be falling apart at MZLA.

And no, they haven't fixed the bug. Mailnews_scroll... in advanced settings still works backwards (set it to false if you want it to work).

Bonjour, Je suis sur thunderbird béta par hasard (mauvais téléchargement, erreur de manipulation) et, je désire soit retourner sur thunderbird release ou que thunderbird béta soit en français car je ne maîtrise pas du tout ni l'anglais ni l'informatique. Pouvez vous résoudre mon problème. Merci. Cordialement. Gilles

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

My husband has Thunderbird for his emails. I am trying to set up Thunderbird for my emails. I am not able to get past the point where you must select IMAP or POP3. System seems stuck on "checking password". I've had Microsoft outlook for a long time. I want to set up Thunderbird. We have a home based business. I need my email system up and running. Vicki Fischer

all of the sudden all messages are downloaded and immediately disappear. Also all folders appear empty. I cannot access anything I have saved, neither can I keep received messages in the mailbox.