Форум сообщества Thunderbird

OS: Windows 11 - 21H2 Thunderbird version: Base 91.10.0 but auto updated to 92.x.x (something) Profile directory size > 7GB Screenshot: attached

I [stupidly] installed an optional update KB5017383 overnight and when clicked on Thunderbird in the morning I had 'lost' all my account. I know they're still there but can't get to them.

I tried to import from the Profiles directory on the affected machine which resulted in an error. I updated Thunderbird to the latest release (102.3.2) with the same result.

All my emails were imported from an older computer (Windows 10; Thunderbird 91.10.0 32 bit; last email - June 26, 2022) which I still have (and can access). It is NOT connected to the internet at this point. I copied the profiles directory from that machine to a USB drive. When I tried the Import - same issue. I uninstalled the KB5017383 update but I still get the same error.

I can't use the zip file option due to the size of accounts/messages. Since the older profile accounts/messages from the Windows 10 PC (and still works), I suspect there is something wrong with the Import function or conflict with a Windows 11 update or a McAfee update.

How do I rectify the import function? I've used the import capability without issue.

Suggestions?

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

My inbox has disappeared withe the latest update. Replaced by instructions for setting up my account. Having connected to the existing configuration, next instruction is to click on 'create account' - but there is no such box on my screen

I updated to ver. 102.1.2 from withing Tbird but had to roll back to version 91.12.0 because new messages showed only the Subject but not message body. Has this been fixed yet?

Hi,

I had to update from an older version of TB to the latest due to the gmail security changes. I had an security/authentication issue that was brilliantly solved by a contributor here.

I have now realised that the update caused another problem ... my address book is empty. I have been doing much searching and reading about this and it seems that the problem is that there was a failure to convert the old .mab address file to the new .sqlite address file that the newer TB version uses. What I could not really find is the definitive answer.

I do not have any .mab.bak files in my profile folder. I have:

• abook.mab(44KB and filled with addresses)
• abook.sqlite (256KB and filled with zeros)
• history.mab (77KB and filled with addresses)
• history.sqlite (256KB and filled with zeros)

From what I read, the option open to me is to downgrade TB (all the others appear to rely on the .mab.bak files), export the address book, upgrade TB again and then import the exported address book. What I'm hoping is that someone here know a simpler way in which I can get the new TB to convert or "see" the old .mab file.

Many thanks.

Using Macbook Air M1 with Monterey.

I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, messages, etc. *(see attached image). I'm not the only one with this problem, but in all the "solved" discussions of this problem, none of the solutions have worked for me.

I've toggled between themes, uninstalled/reinstalled TB, checked all settings and configs, run in troubleshoot mode, cleared the caches... Nothing has worked.

I'm able to create and send new messages from this blank page, and I receive them on my other devices. So, it would seem my configs are fine. Kind of lost at this point. Any help on this would be greatly appreciated.

RR

Linux Mint upgrade has installed Thunderbird 102.2.2. Now I cannot access my mailbox. I get error with account "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." Plenty of space on drive access privileges look OK.

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usenet). I tried re-installing TB 91.11.0 and restoring my profile folder, but I still cannot access my old folders, accounts, or profiles.

What did I do wrong? Is there any way to get back to a working Thunderbird? I have numerous backups of my old Thunderbird profile folder.

I'm trying to import my .pst file from Outlook 2007 into Thunderbird v102.3.1 following the procedure outlined in the help area but it fails with "No profile found" - see attached screenshot. I suspect that Thunderbird is expecting to find the .pst file in a location different to where it's stored. Where is it expecting to find it?

Or if that's not the reason any suggestion to fix the problem would be appreciated.

Cannot delete messages. Need to replace corrupt Trash folder.

Trying to follow instructions for "Cannot delete messages." Steps 1-2 OK. Step 3 says "Open the Mail ... folder in your file manager ..." (I am POP Mail). How do I locate this folder ?

W8.1

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

Microsoft's Outlook Exchange mail utility has shut off POP access for email clients that utilize 'Basic Authentication." This means I can't communicate from home using Windows Live Mail or Outlook 2010 with others at my work who are all on the company's Outlook Exchange. Will the latest version of Thunderbird work for me in this regard? Thanks!

Upgrading from 91.13.1 to 102.4.0 - I am using POP. Lost my folders! I have a full backup of the 91.13.1 profile, but when I restore the backup to the current profile under the same profile name (my usual method for moving my data from computer to computer) the current version doesn't show the folders. How can I get them back?

The inbox and address book are there (but I also can't get the address bar to display either - a smaller problem).

for example - in box- : when i delete my last mail, at the bottom of the list, the last mail ,bottom,in this list opens. my suggestion, wish is - when the last mail is deleted - i want to see the whole list in this /and others/ group. can i install it this way? if not ,pls forward it to the right departmant...

My thunderbird (windows 10 64bit) stopped working two days ago; I had not upgraded thunderbird or done anything that I can think of that would have caused this.

My local folder had emails which I would really (REALLY) hate to lose, so any help or advice would be sincerely appreciated.

I don't remember the version (possibly 91) of thunderbird. If someone can show me how to tell the version, I can let you know.

Symptoms: 1. when I start it, I have an empty folder pane, and no thread or message panes 2. the three lines icon in the upper right does nothing 3. the folders "..." does nothing 4. I was able to open the address book and tasks (all looks ok) 5. I was able to start creating a test email, but it would just stall trying to send it 6. the Menu bar seems to be functional

I immediately copied the Local Folders folder to another drive for safety, along with the AppData\roaming\thunderbird folder, and the C:\Program Files\Mozilla Thunderbird folder.

I ran several antivirus scans of course (none), ran disk checks of all drives looking for any damage (none), I tried updating my windows 10 and drivers. None of these helped.

I tried restarting the apps several times with no success, and tried deleting the folders.json and sessions.json files from the profiles folder with no success (per other reports of similar issue).

I tried uninstalling thunderbird, and removing any thunderbird related folders, clearing the registry and then tried reinstalling the latest release (102.4.0). After setting up a single test gmail account, I still had the same symptoms as originally described (empty folder pane, and no thread or messages pane, etc).

I tried uninstalling that release, and tried installing other versions with no luck; 102.33, 91.9.1, 107.0.b2. Same symptoms as originally described.

With each different release installed, I setup a known working email account (since I can open them directly in a browser). Again, same symptoms as originally described

I also tried pointing the Tools | Account Settings | Local Folders to a copy of my original local folders.  I still don't see the Folders pane, but I can search for keywords and see some results.  But, I really don't know how many emails, of the many thousands, I actually have available; it looks like a small subset.

Please, if someone can offer help on recovering the Local Folder or help on showing my Folder and other Panes, I would sincerely appreciate it.

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

During email configuration, TB says incoming server already exists and stops me at that point.

How should I respond to this dialog?

Thanks for you assistance.