Форум поддержки Thunderbird

Hi,

I have a Mozilla Thunderbird email client, which has been linked to my Microsoft Outlook account using IMAP for years, and has operated perfectly well for my personal preferences.

At some point overnight (26th / 27th May) this stopped working and I am now presented with the error message "Sending of password for user xxx@xxxxxxx.co.uk did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password" when trying to download mail.

This is very strange as I can log in directly to my Outlook account using the same user name and password. No settings were changed by me in either Mozilla or Outlook.

For information, I can still send messages from Thunderbird but not now receive them.

Can anyone help, please?

Many thanks.

I can't for the life of me find out how to stop Thunderbird from deleting my emails form Thunderbird and my email server. I use to think it was after 30 days but my oldest email is from May 11th, today is the 26th. So maybe it's a set size limit. My email is through my web hosting provider and it is set to unlimited. When I asked them they said there's a setting on an email client that is deleting my emails. How do I fix this? I have tried to delete the email account and add it again from scratch but that didn't do anything. Many times I need to access older emails from my customers that are just gone.

I know another person mentioned this before but I didn't see a resolved answer, only that he created a new folder to import his old messages to. Which I don't see how to do that but also feel that's just a band-aid type fix. I want my emails to stop being deleted automatically, only if I delete them.

The email composing window includes Write: in the title (before the actual email title). How can I remove this part from the title?

The space I have on my device is narrow where I can see the titles of the emails being composed and I would like to see only the email title in that location, without the "Write:" portion. Does anyone know how I can achieve this?

I have 2 Gmail accounts and each has an 'Awaiting Reply' folder. Is it possible to add 'Awaiting Reply' in Unified folders for my 2 accounts, in the same way that Inbox, Draft, Sent etc are there, so that I can click on Awaiting Reply and see the emails from both accounts. Thank you

Right now, the messages in my threads pane show up in colors associated with their tags. This isn't a functionality I need and it makes it difficult for me to read a lot of the messages. I just want messages to show up in a single color -- black (or white on black would be great, but I don't know how to set a dark mode if one exists). I suppose even better would be the ability to have certain tags affect color and other not.

Any easy way of doing any of this?

Hi, I want to use Windows Task Scheduler to send command line emails via Thunderbird.

I have found only: thunderbird -compose "attachment='C:\first.txt,C:\second.txt'"

This works. But I also want to include email to, subject, text body and send.

I have tried options like Blat. Blat works but not with gmail.com as they block it. So with Thunderbird installed locally I may be able to work around the new gmail restrictions.

Many thanks.

A very old HTML signature block with my former company name is occasionally applied to outgoing emails instead of the default specified in Thunderbird

How can I find and delete it?

FWIW, I went to Tools | Account and I find the current proper signature block is there. So I don't know where Thunderbird is dredging up the old signature block from.

I do have the Signature Switch plugin activated, but I've made sure that old signature block isn't in there.

Any help will be appreciated: this is embarrassing when it happens and I send the email without noticing the bad signature.

How do I to Change Column Widths in Message List in Thunderbird v100.0.2 (64bit)? I want to Resize my Message List Columns to make viewing my folder of emails to my uses. Some columns with more space and others with less.

Hi,

I have set the task bar badge to display the number of unread emails. Unfortunately, this only works for emails in the inbox. Emails in other folders are collectively ignored.

Doing some research it seems that this has been an issue since this feature was introduced. Would be great to have it addressed. :) Or is there any other way to solve this?

Cheers

Good afternoon -

When I try to send a desktop shortcut or anything else to my Thunderbird Client I see this error message. Tried about 5 fixes on YouTube, none of them worked. How can I get this simple functionality back?

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-05-31-13-47-14-d4ba35.png

Thunderbird is my default Mail Client. Microsoft Office 2021 is resident, but Outlook is uninstalled.

I'm surprised that this has not been addressed before.

Many thanks for your prompt assistance in helping me resolve this! Keep up the good work.

)

It would be great to have the option of, by default, having my emails composed as plain text/not HTML (which is my current setting), but when I forward an email, have it use HTML if the email was an HTML email. Currently, whenever I want to just forward an HTML formatted email without it then looking horrid, I have to go into settings, change my preferences so I can compose in HTML, forward the email, then go back to preferences and change it back to using plain text.

TB v91.7.0

I download an extension from the Mozilla download site; I have tried 3 different ones so far. I select "Install Addon from file...". The result is ALWAYS "This addon cannot be installed because it appears to be corrupt."

What am I missing?

Hello,

I moved to Thunderbird because I can no longer receive gmail on Outlook.

When I receive e-mail from multiple accounts on Thunderbird, is there a way to organize the folders into one list?

As it is now, each account says the e-mail address, then an Inbox and Trash under it. I would like to have all those Inboxes (which I can rename) in one simple list.

I tried the Manually Sort Folders extension and that only sorts folders within an account, not across multiple accounts.

Thank you.

Sending of password for user johndoe@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted.

This error suddenly started. The answer at https://support.mozilla.org/en-US/questions/1309075 *** might be the solution but the Options panel seems to have gone and the online instructions in Thunderbird Help also lead to an outdated layout. More updated instructions would be appreciated and especially if written for a very old senile fool. I see that I set the password for my mail over a decade ago and I didn't know what I was doing then 8-) I can still read my email via Chrome.

• • • If you viewed the password in Saved Passwords, it indicates you're using 'normal password' authentication instead of the preferred OAuth2. First, check that cookies are enabled in TB Options/Privacy or Privacy & Security (TB 78), set the authentication to OAuth2 in Server Settings for the incoming and also in Outgoing Server (SMTP), then delete the passwords in Saved Passwords, restart TB, enter the current working account password in the OAuth browser window when prompted.

hi, I am still getting my Gmail through IMAP, but I have been used to downloading them via POP3 the recent years. Is this no longer possible? I am geeting password errors since this week.

Why do I want to use POP3? It is downloading all emails since my last session into a dedicated folder on my server, so that I can store them locally. With IMAP I have to browse through the emails manually and copy them over to my local folder. This is tiresome because I have to check, which emails are missing on my local copy since my last download.

Thanks a lot.

As so many others here.... *shake fist at Google* ...

I did the switch to OAUTH2 for both POP and SMTP. I deleted the passwords, dumped the cookie cache, accept cookies from sites (always on 3rd party; keep until I close thunderbird), added an exception for https://accounts.google.com , then closed and started a fresh session of Thunderbird (currently on version 91.9.1 - the latest in my Ubuntu repos).

When I start Thunderbird, it asks for the user/password and then it downloads new messages. Great.

Except every few minutes, it asks me to re-authenticate for /every/ gmail account. Grrr....

Per the below comment, it seems that Thunderbird is supposed to save the password... but it doesn't. I still have passwords for all the non-google accounts, but I dumped all the gmail passwords per the many many instructions I've found. There's also nothing from google in the cookies (however, I've gone to other sites like the Thunderbird addons and those cookies do show up in the list). https://support.mozilla.org/en-US/questions/1375538#answer-1501083

I found someone saying that web servers might be a problem, I have no webservers installed on this system and nothing is listening to ports 80 or 443.

How do I get gmail to stop pestering me every few minutes for my user/pass and force Thunderbird to save the OAUTH2 token?

Thanks!

I noticed that after posting a question here , then signing out, the next time I sign in I do not need to use my password. How do I set things up so that I will be prompted to enter my password when signing in to this support page. Don't know if this an issue for Support.mozilla or Firefox.

I use Mail Merge frequently. I would like to be able to use and if then else statement in the TO field to select the recipient based on a conditional. I have done this in the past, and had found a reference for doing it but I can no longer find that reference. So if anyone can point me to a site that describes how to to use conditionals in Thunderbird I would appreciate it. Thanks in advance.

Hey, folks! To clear my list of recent folders, I used to simply delete panacea.dat from the profile folder and let Thunderbird rebuild it. But now I see that panacea.dat is no longer there (running 102.0 beta on Windows 10).

Is there a new way to reset/clear that list now that panacea.dat is gone? Thanks for suggestions!