Форум поддержки Thunderbird

I changed the password on my Yahoo mail account several times due to hijacking of my mail account. Thunderbird will no longer let me send mail or forward mail. It asks for the password but it wont accept it. Why. how do I get Thunderbird to store my password for Yahoo? This is very aggravating to say the least. This means I have to go into Yahoo to send the mail or to forward the mail got. I did not have this problem until I changed my password. Lets get this fixed so we don't have to have all these problems.

Today, in Thunderbird, I received the notification that I should compact my folders. I was about to go and turn off these reminders without compacting the folders -- which is what I did on my last computer. Then I read in some thread that it's actually an "important" thing to do, which seemed to contradict something I read about it at some point in the past. There was one thread from at least a couple years ago, probably several years ago (I wish I could find the thread), but somebody had "compacted" their folders, which then caused something to happen that they didn't expect to happen -- I can't remember what -- but I think it was something along the lines of, they lost something they could never get back. I don't know if they lost some messages that they wanted, I don't know. But this person was suggesting that there should be a warning about "this" happening when you compact the folders. Then someone else wrote a very long and very well-reasoned reply explaining why expecting such a warning wouldn't really make much sense or be necessary, because the possibility of "this" happening was so obvious that a warning wouldn't be warranted.

So I figured, if "compacting" folders can make me permanently lose something I don't want to lose, then it's something I don't want to do. (Again, if I could find that thread, I would post a link and/or provide more details).

Then in another thread I read today, it was suggested that it's riskier not to compact your folders. So which is it? Why is it that someone had some problem (again, I'm sorry, I wish I could find the original thread) where they lost something permanently when they did compact their folders, and others are saying it's riskier not to?

Having trouble with Thunderbird version 84.0b3 (32 bit)

I have done some house keeping and reduced a number of email accounts and local folders dramatically e.g. one local folder from 1626MB to 88MB.

When I look at size for the local folder it says 18 messages (correct) but 1626MB. If I select all 18 a message says "These messages take up 88.7 MB."

This is confirmed by rerunning MozBackup where after deletion of 15))MB+ messages it still shows the same size .pcv file.

Why is Thunderbird still holding over 1500MB of non-existent messages.

Any advice please?

Finally got tired of the nagging messages to update TBird (because I was afraid of the new bugs it would introduce...) lo and behold, predictably, there's a problem. I open it; the icon has a badge indicating new messages, but THERE IS NO TBIRD WINDOW. My mac thinks that TBird is open, but it is NOT ACCESSIBLE.

When I click on the icon to open it, a window does appear, but it hangs in "ceaseless spinning beachball of death" mode. If I do ANYTHING, like navigate to another program, while waiting, that window disappears, never to be seen or accessible again. If I try to switch to the "open" TBird app, I get the blue spinning ball of death.

I force quit, start over again, and go through this same process. When I double click on the icon, it says "application not responding." Ad nauseum.

W. T. H. Mozilla?? I'm so tired of this BS merry-go-round.

I searched the help and F&A section and tried to google for an answer – but found nothing. So hopefully someone here can answer my (may be too obvious) question.

With an IMAP account set up – WHERE will folders be compressed if the command is executed In the SERVER, on my LOCAL hard drive or BOTH?

I do not want to (actually must not) change anything on the server – I only want to compress my local hard disk.

I recently downloaded a new version of Thunderbird. As a consequence I lost all my addresses! Found a file abook.mab.bak with a date prior to the installation of the new Thunderbird. Tried suggestion of renaming the file and omitting the ".bak" suffix. Didn't work. Can't get rid of the".bak". How can I get my addresses back? Thanks, Tom

Every time I use TB now it asks me to compact (delete) my trash. I want to keep my trash. I don't want to move it but I do want to keep it. How can I turn off this super-annoying continual pop-up?

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. This creates a problem because it dominates my internet connection. How do I alleviate the situation in version 78.10.0? It also seems like it always asked if I wanted to compact before just doing it.

I just downloaded Thunderbird on my new computer (HATE Windows Mail). I use gmail for my email. My mail DOES get sent out, but DOES NOT save to my SENT ITEMS folder. It starts the process, but cannot finish. It seems to get bogged down and can't complete.. How can I fix this?

As of this morning, I can't "get mail"... I get the "security exception" dialog stating the certificate belongs to a different site (which, it ALWAYS has) and giving me the option to permanently store the exception. Problem is, the exception IS already stored... it's just not WORKING any more. Certificate has NOT changed or expired, as near as I can tell... and this configuration was working for YEARS before this morning.

I have 4 email addresses and therefore 4 TB folders. I would like to compact these folders but don't want to have to go to each folder and then each file to do this. Hence, how can I compact all folders simultaneously?

Any advice is greatly appreciated, thank you!

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it too fast to control. If this is an intentional change, can it be toggled off?

Hello, The scrolling speed of the different toolboxes in the software became much too fast with the pad on my computer (Zenbook 14"). It didn't do that before the last update. Am I the only one? I lose a lot of time every day with this bug.

Thanks :-)

I am running Thunderbird 91.3 which repeatedly pops up a message saying it wants to compact my folders. I do not see any option either in Preferences or in Account Settings for disabling this feature, as there was in previous versions. How can I stop TB from compacting my folders? Thanks.

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Address Book is empty and cannot read my contacts on my Mac.

This issue was first raised two years ago in an issue that was identified as a bug and was subsequently fixed and closed. It appears this bug has reappeared.

What should happen is Thunderbird should generate a system request to ask the user to allow it to access "Contacts". This request never appears. When I look at my Mac's System Preferences, under Security & Privacy -> Contacts, there is no entry for Thunderbird. I can't manually add this; the app has to generate the request.

Looking at my console, I found the following warning when I started Thunderbird:

Refusing authorization request for service kTCCServiceAddressBook and subject Sub:{org.mozilla.thunderbird}Resp:{<TCCDProcess: identifier=org.mozilla.thunderbird, pid=9492, auid=501, euid=501, binary_path=/Applications/Thunderbird.app/Contents/MacOS/thunderbird>} without NSContactsUsageDescription key

This message was reported in the bug referenced above. I believe something has probably changed in the latest version of macOS which is causing Thunderbird to incorrectly request access to Contacts from the system.

Should I reopen the bug? Create a new bug? Please advise.

Thunderbird 91.3.1 macOS Monterey (12.0.1) MacBook Pro 2021

Regarding having correct settings for smtp server...After working fine for a couple of years, in May my Thunderbird email client starting getting an error when trying to send email, requiring having to wait and retry multiple times to get the email to send without getting the timeout error. I spent a lot of time in May to resolve without success, then a lot more time this month. I have tried several different settings for "Authentication method" and "Connection Security" The smtp settings specified by my email provider, WOW, either don't match the Thunderbird options, or result in error. A different set of settings I tried seem to work, as well as a variation of what a WOW rep emailed to me in May. However I wonder if either of these settings cause any security issues to be concerned about--that is my main question now, since sending email seems to be working fine again.

1) The other week I set smtp server settings to Authentication method: Normal password Connection Security: STARTTLS That has been working fine for a couple weeks without error. However since WOW says they don't support STARTTLS is that a problem to specify those settings?

2) What one WOW rep specified in May on a screen shot with a handwritten note: Authentication method: Normal password Connection Security: None However when I specify "Connection Security: None" the only option allowed for Authentication method is: "Password, transmitted insecurely." Email seems to work without error with those settings. However is "Password, transmitted insecurely" a problem? Or is that OK? (Transmitted Insecurely doesn't sound reassuring!)

In multiple calls and hours of time with my email provider, WOW, they say they don't have any information about what the settings should be for Thunderbird, and despite their efforts have not been very helpful. Attached is some information they have provided on different occasions, or from the web site. Screen shot -- Outgoing Server (SMTP) Settings Standard POP3 Server information Email Server Settings

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

I know that I periodically need to compact my Thunderbird and I do that frequently. However, after I finish compacting Thunderbird will ask me again to compact it (maybe a couple of hours or a day later). For example, I receive a message that compacting will save 500 Mb of space, I compact it and a few hours later I receive a message saying that Thunderbird needs compacting and will save around 300 Mb of space. It seems that those "300 Mb" are always there and Thunderbird is unable to compact them. (hope my question was clear!). Thanks, Miguel