Форум поддержки Thunderbird

There is little help with Contacts/Address Book. How do I put the address books in the l/h sidebar into a specific order like alphabetical, for instance? How do I change the order of contacts from alphabetical by first name to alphabetical by surname?

Where are the setting controls which do this?

I think this happened after the recent update to 91.7.0, may have been 91.6.0. I lost, at a minimum, an entire folder. Doing a filtered key word search, Thunderbird shows that the folder, thus the e-mails in in that folder, are in Account NONE. How do I access this account so I can move the e-mails back where they belong? C:\Users\3TIER\AppData\Roaming\Thunderbird\Profiles does NOT show a "None" profile in any of the sub-folders

I cannot point out "which" version caused this (looks like 91.2.1 https://support.mozilla.org/en-US/questions/1355115), but on my Windows 10 x64, the Preference -> General -> language setting was messed up. It showed and was set up to English (Canada) in lieu of English (US).

suddenly on Thursday afternoon (4/21/22), Thunderbird could no longer retrieve mail on one of my gmail accounts. I could still send, however. when I clicked 'get messages' I got a popup: One account. All of Google. Sign in with your Google Account but it won't let me sign in-- just keeps asking for my email or phone number but enter it and it asks the same question again. at the same time, I could get mail on my other 2 gmails but couldn't send from them. a few times when I tried to send mail, I got a message about my settings. I hadn't changed any settings, they are the same for all of my 3 gmail addresses. the other two emails that couldn't send, suddenly resolved on its own today and I can send emails on them again. I have full function with gmail (on browser, phone, laptop) just not with Thunderbird on my desktop. Was there an update on Thursday that did this to me? Have you been hearing from others with this problem? Did Google do something? thanks

A) I got a new printer, but Thunderbird, when asked to print an email, sends it to the old printer address, where there is no printer now, so it hangs in the queue. How do I reset the default target printer for thunderbird? [ the Thunderbird help response was obscure and unhelpful. Something about prefs, which I could not find] {My other programs send print to the new printer successfully, so the system knows the default printer}

For background, system: Windows 10 64 bit

B) The Thunderbird mentions junk folder somewhere, but my installation does not show me a junk folder icon to look for things that might have gone to a junk folder. {One organization's email to me always disappears. I cannot see any list of whom I might have identified as Junk, and no idea how to remove them from junk, nor indeed to verify that it is going to junk} [ my futile attempt to follow obscure instuctions and "drag the junk icon to the task bar" did not succeed, either because that is out of date, or I did not get right where and what was the desired -task bar-]

hellllllllllp  !

Thunderbird on Windows 10. New problem. Every time when sending an email from Hotmail a window appears asking for my Hotmail password. Enter password and email sends. Please where and how can I enter the password once to prevent this happening every time?

I have noticed that several of my e-mails from Gmail are not downloading into my Thunderbird. It's e-mails that WERE coming over fine months ago (ex. Discover statement, utility bill). They are not going Thunderbird spam or Gmail spam. I can see them in Gmail when I log in there. I hit "get messages" and they still don't come. I've added the e-mail addresses to my contacts, but it still doesn't work. Anyone have any ideas?

I've been a power user of Thunderbird for many years now, and this is the first time I've come across this issue.

Suddenly yesterday, without warning, the display of messages in my Inbox have vanished.

The mail items are still there. When I click or use my arrow buttons to move up or down, the preview display pane correctly shows the emails.

When I reply, the emails look normal as well.

Other folders render correctly. It's just the Inbox.

I restarted the program, then shut down and rebooted my laptop. Has not resolved the issue.

More info:

 Application Basics

   Name: Thunderbird
   Version: 91.8.1
   Build ID: 20220413002405
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Thunderbird/91.8.1
   OS: Darwin 21.3.0 Darwin Kernel Version 21.3.0: Wed Jan  5 21:37:58 PST 2022; root:xnu-8019.80.24~20/RELEASE_ARM64_T6000
   Rosetta Translated: false

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false

 Mail and News Accounts

   account2:
     INCOMING: account2, , (pop3) mail.firecrackerpr.com:110, 0, passwordCleartext
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

Hi

Is it possible to use some managment tool in corporate network of Thunderbird Clients? We have clients in our company deployed with one version when reinstalling workstations. As Thunderbird can be set so that it does not download the update, it is still in a state where at least it asks and the user clicks on it. The question is that is it possible to do this in some software or update center??? The point ist we dont have the control over the clients updates. We wont to release these updates for the whole company when we agree not when the users do so by accident. What often happens to us, the versions are then different and we would like to have it under control.

Imagine we replace 100 workstations a year. The version is the same. Time will pass and in 3 months it will be a mess. Is there any way to keep it in order ??? Tips on how to keep one version in a large network and then do a massive update on 100+ workstations.

This mess of various versions then causes a problem for users with different views and unnecessary problems in managing clients for administrators in our company. When we know that version 80 is good and then that 85 is good again or does not cause any problem in our environment after the tests. Then we will deploy it for everyone.

Thank you for your help Lubomir

Apparently since version 91, I have an issue with Virtual Folders.

Current version is 91.3.0

In my "Sent" virtual folder, messages sent by Gmail do not appear in the overview list.

I tried to clarify the issue: - the messages sent through my Gmail accounts do not appear in the summary list, but they appear in the detailed folders - this problem concerns all my Gmail accounts and no other accounts (laposte.net, me.com). - this problem only concerns the SENT virtual folder, not the other virtual folders - I can make all the messages sent to reappear correctly, by going to the properties of the virtual folder, then "choose" and ticking the right folders. But when I quit Thunderbird and come back, the messages no longer appear (and the checkmarks for those folders have disappeared). - I arrive at the same result by deleting in the data of Thunderbird the folder "smart mailboxes" and the file "VirtualFolders.dat": at the first launch everything works, at the second one again, the unified view for the Gmail accounts is lost (and Gmail mailboxes do not appear in the VirtualFolders.dat file, section Sent ". They appear in all other sections.) - I deleted and recreated one of my Gmail accounts, without success.

Thanks in advance for your help. Jean-Pierre

Up until March 23 I was able to send Bcc to several people. Yesterday I tried to send Bcc and I get the message "Sending of the message failed.

The message could not be sent using Outgoing server (SMTP) outbound.att.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." I have checked my outgoing settings and nothing has changed. Even just trying to send to one person with Bcc doesn't work. The mail will go if I use the To: I have two Thunderbird mail accounts and they both give me the same message when sending Bcc. I use Yahoo mail. sbcglobal.net. I have tried deleting the password and when I tried to send the mail it asked for my password. After submitting it I still have the same problem. I even tried changing the SMTP settings. No luck there. I tried the trouble shooting mode and that didn't work. I've tried searching for a solution but didn't have any luck. I'm hoping to get some help on the support site. Thanks for any help.

I got a surprise in TB email this week. When I'm writing a message, the Edit function appears to be corrupted both when I click Edit and when I click on the text I want to edit. No cut, paste, etc. functions appear anymore. What happened? How do I fix this?

I have a client that was until 3 weeks ago using XP and TB. His HDD was dying so rebuilt to W10 and installed TB 91.8.0.

If I copy over the profile, I can get TB to load it and his previous email and accounts appear but I can not collect new mail “the connection with the server was interrupted”. I spoke with the host, Zen, and the account credentials are correct, I can login to web mail. The advice from Zen was to setup the profiles manually and this worked for some reason, I can collect email, however, because the old profile was pop and mail was deleted from the server after a number of days the old mail is sitting in the old profile.

So, the old profile, with old email inside will not collect new mail, commence hours of research. If I set up a new profile, I can get new mail but don’t have access to the old profile and email.

I tried loading the old profile, which will not connect for new mail but does display the old mail, then creating new/existing email accounts to get the new email but I get a new message saying “incoming server already exists”.

I appear to be stuck, I can have the new mail working with no old mail or the old mail visible with no collection of new mail but not both.

Any pointers or help would be much appreciated.

Alan

I've checked other replies to this question but I seem to be having difficulty. My Mac is running 11.6.5 of the OS and version 91.8.1 (64-bit) of Thunderbird. I located the Thunderbird folder on the Mac and copied over my network onto the PC (Downloads folder to start with). The PC is running version 10.0.19043.1645.

I've then gone into C:\Users\Martin\AppData\Roaming and copied and pasted the Thunderbird folder from Downloads into there. Everything transfers successfully. I've gone into C:\Users\Martin\AppData\Roaming\Thunderbird\Profiles\n8bomz85.default and deleted the pkcs11.txt file as posted elsewhere

When I open Thunderbird (91.8.1 on Windows) I'm prompted to setup a new email account. From what I've read, opening up should take me straight into my mail that is currently sitting on my Mac. I'm clearly doing something wrong - can anyone help please?

Whenever I configure in Thunderbird, OAuh2.0 with google, I get the pop up with prefilled account name as soon as starting up or synchronizing, but as soon as I click anything or type anything in the google box, the prefilled name disappears.

Refilling it does not work either, the page / box, just reloads and the (pre)filled name is gone. Logging in at the same time in a web-browser and staying logged in, does not work either. Switching on or off my VPN does not work either, (this has caused major problems in the past, to access my accounts anyway).

Only using "normal password" and the setting "allow unsecured apps" in Google, works as work around However Google is ending the support for this option in a month or so.

I have seen multiple (old) posts about this, but not found the one where my issue of a reloading page without prefilled name occurs..

Please advice, yeah stop using google hehe, no but seriously... wtf.

Win10 Thunderbird 91.8.1 64 bits

I got a new laptop and transferred Thunderbird from old to new computer. Now the font for messages in my inbox is very small. How do I increase the font for the text of messages in my inbox. Was much larger on old PC. I have been able to increase font on messages I send, but can't find anyplace to increase inbox.