Форум поддержки Thunderbird

My organization uses Google Workspaces/GSuite, and my supervisor needs about forty mailboxes on his laptop (macOS Monterey). These are accessed through POP, with OAuth2 authentication.

Previously, when one of these OAuth tokens expired or otherwise became invalid, attempting to check mail on that account would pop up the Google authentication page. Now, it just produces an error message ("The STAT command did not succeed .. Invalid credentials"). In order to re-authenticate to the account, I have to manually go into saved passwords and delete the invalid OAuth token. At that point, attempting to check the mailbox will pop up the authentication page.

Is there a way to make it so that, if Google's server replies with "Invalid credentials", Thunderbird will pop up the authentication page automatically, rather than requiring me to manually delete the invalid token? I searched Config Editor, but didn't see anything obvious.

Thank you for your time.

I can't login on one email address to my gmail via thunderbird because the key seems to be unrecognized whereas when I log in to the same account using web browser it works effortlessly. Moreover installing a new instance of thunderbird or disabling Kaspersky Internet Security doesn't work either.

I can still login to the previously made google accounts via thunderbird on fresh install though I cannot do the same for the email in question.

Any hints?

The image I shared shows that the key is unrecognized by the website although it is. It displays for each of 3 keys added to this account. On website all of them works as well for other email accounts on gmail via thunderbird.

Hello. I have deleted all messages from one email (sent and received). The problem is, when I type the email in search system, there is still one (sent) message but it's invisible and I can't find it in any folder. How can I delete that one message? For further details, ask me here.

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere as well as in the past.

I think it would be an advantage to see what I am typing. The simplest error with a password can wreak havoc with one's time and sense of self. If there is something I can adjust, or if a brief bit of coding may well be a splendid help.

Thanks in advance, Rick-Ashley Read [email removed from public forum] Rip City, Ory-gun 73

Thunderbird will not accept a security exception. The location in the security exception box is incorrect. I can correct it and it says that the certificate is valid but it will not store it. When I "Get Messages" the security exception box always comes up with the incorrect "Location" How do I correct this?

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

I have email filters set-up to delete any emails from senders who are not in my address book. However, if the email is missing the sender ("From:" tag missing) the email is retained. I would like an option to create a filter based on missing "From:" tag. This would help protect users from scams and junk emails.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

I have updated Thunderbird to the latest version and created an exception to accept cookies from Google by entering https://accounts.google.com in the appropriate field.

However, upon restarting Thunderbird I still get the message "Login to server imap.googlemail.com with username monikawalteris@gmail.com failed."

Please tell me what else I need to do. I love Thunderbird and would hate to use Outlook or, worse, have to open a browser each time I want to check/write emails.

Hi,

is it correct that Thunderbird has marked as Linux in Gmail authorized devices?

And is it correct that now Thunderbird shows a window where I have to insert my gmail credentials in order to add/use the account?

Thank you very much.

Paolo

I can't use Gmail in Thunderbird. I get the error "Login to server imap.googlemail.com with username failed" Gmail works on other devices, but not on my PC windows/10. I have set up a POP3 account with the same name and it works in Thunderbird, but my imap account will not accept my password. Keeps asking for new password. What can I do??

Hello,

I was asked to sign in and when I used my password I got the following message:

Sending of password for user [edited] @athleticstrengthtraining.com did not succeed. Mail server pop.secureserver.net responded: Authentication failed.

I have tried to log in several times and continue to get this message. So I have not received my emails in a few weeks.

Hi

I have a thunderbird with 3 google accounts and 2 ovh accounts Since today I'm annoyed with my google (no problem with ovh) accounts that ask me for my password every time I try to search new messages.

I confirm the password, I confirm on my phone that "it's me", I confirm that I validated, it seems to work but

- it does not retrieve my new emails
- it asks me again for the password the next time

I am in POP port 995 and SSL/TLS / OAuth2 I tried to delete the saved passwords, to disable the firewall I'm out of ideas...

Thanks in advance for your help

I have a new Windows 11 computer and I have been using Thunderbird on previous computers for more years than I care to admit, pretty much since its inception.

Yesterday I received an expected email with several PDF files attached. One by one I opened them and printed the files then, at a certain point I had Windows Defender pop up a warning for a Tojan "Wacatac". In quick succession after that it popped up more warnings for "Wacatac" and "Oneeva".

I immediately closed Thunderbird and ran Defender to remove the threats, which it seemed to do and then gave a clear scan.

Following this I opened Thunderbird again and If I tried to open nearly any attachment the system started working very hard and Thunderbird gave a "Not responding" message. Also at one point I noted that Thunderbird reported that it was downloading messages even though there were no new messages.

At is time I started to get a huge number of warning messages with more malware than I bothered to record but I noticed a downloaded and various advertising or redirection malware.

I then detached all of the PDF files in the suspect email and scanned them separately - they did not result in any infection. I then deleted the email in question. My assumption was that the files themselves were downloaded directly from the server and that perhaps the infected file was somehow concealed.

I noted that all of the infected files reported by Defender where in a profile inbox folder for my IMAP server. This is normally a hidden folder so I had to turn on viewing of hidden files and folders in Windows Explorer. I reasoned that since I was using IMAP and hoped that the files on my email server were not infected (except the mail that I had deleted) I could safely delete the entire inbox folder and let Thunderbird re-build it the next time I used it.

For precaution I also downloaded and installed the latest version of Thunderbird over my existing installation.

All this was a bit intuitive as I had no idea how or if it would work.

I am pleased to say that the combination of deleting the suspected infected mail, deleting the IMAP inbox folder, and reinstalling TB over the existing installation seems to have resolved the problem. When I restarted Thunderbird it re-created the profile folder that I had deleted and I was able to open various attachments without encountering the problem. Logically it seems that I may have been correct that the Trojan was hidden amongst the attachments in the suspect email and I have reported to to the sender.

I will now have to be very careful of any signs that I may have had theft of passwords. Fortunately most important sites use 2 step security. I really don't want to have to find and change all my passwords :(

Any comments would be gratefully accepted, though I do seem to have resolved the problem myself.

Thunderbird is caught in a loop: After importing my personal key and accepting it, everything seems fine. I then need to verify the recipients key. Afterwards, the private key isn't verified anymore. Reinstalling Thunderbird hasn't helped, currently running version 91.10.0 on 64-bit Windows 10 (the problem occured right after installing thunderbird and exists since then). I already tried to generate a new private key, but the problem remains the same.

I have 3 thunderbird accounts ..2 of them connect fine to online gmail,,,,however the 3rd is getting invalid password messages.... I have reset the password in gmail and likewise in Thunderbird...but it is not connecting any ideas?

I'm unable to add any of my Gmail accounts into Thunderbird.

When I add a Gmail account, it goes through the process of logging in via OAuth2 using the default configuration, and I get the pop-up. I enter my email address and password, and it brings me to the Google screen where I approve of giving access to Thunderbird (this screen: https://www.google.ca/search?q=google+account+permissions+screen+thudnerbird&tbm=isch&ved=2ahUKEwjtpY2M7I_3AhXHg3IEHaaPCOkQ2-cCegQIABAA&oq=google+account+permissions+screen+thudnerbird&gs_lcp=CgNpbWcQA1CVA1jjDmDED2gAcAB4AYABgwGIAbcJkgEDNi42mAEAoAEBqgELZ3dzLXdpei1pbWfAAQE&sclient=img&ei=jiFWYu2mCceHytMPpp-iyA4&bih=754&biw=1600#imgrc=ZNXSyYRJ67bY4M).

When I hit Allow, the pop-up closes, and then Thunderbird comes back with "Unable to log in at server. Probably wrong configuration, username or password."

I have no problem adding Gmail to other apps; it's only Thunderbird that is having this issue. I've already tried a fresh install on a fresh profile, but it continues to fail.