Форум поддержки Thunderbird

Hello,

I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version.

Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment.

Thank you.

How do I change the font size in Thunderbird? I am talking about the font size for everything. The titles, the menu titles, the messages. Everything is too small. Is there a way to see what has changed from default font settings or a way to reset back to default font sizes? Thank you

I made a huge mistake, I was trying to make Thunderbird view larger, now it's much to large to be functional or to make changes or go back to original settings. Here's what happened.

I went into "advanced settings" and changed layout.css.dev.Pixels.Per.Px the size is to large and now I can not view or make changes to Thunderbird. I tried deleting Thunderbird and re-installing it but no luck, the re-install has same large scale issue.

When I open my email, then go to my Bulk Mail folder sometimes I get a message "Server IMAP.mail Yahoo Mail.com has disconnected. Server may have gone down, or maybe a network problem. I mentioned this to a Rogers tech and he said it is not their problem - probably a software/programme problem. Any ideas?

Recently upgraded Thunderbird from version 61(?) to version 91.0.1. Could not find my address book. Found instructions on how to import address books. Successfully imported contacts. However, they were added to "abook" address book; not "Personal Address Book" (PAB). Tried to move to PAB; would not move. Tried to copy and paste each list to PAB; could not do it. Screenshot of top left part of address book shown (names partially obscured due to privacy).

How do I move all these contact lists from "abook" to the PAB?

Hello,

The list of messages contained in a folder display the date as month/day/year which is not convenient for me. How can I change that ?

I tried to use LC_TIME but it's not working...

thanks for your help

As of today (June 2), I can no longer log in to any of my Gmail accounts via Thunderbird. I can still log in via web browser using the same passwords, so I know that my passwords are still valid and Gmail is working. My Privacy & Security preferences are set to accept all cookies, and Thunderbird is up to date (91.10.0). What could have changed?

My Thunderbird email program no longer accepts my password for my Gmail account. It's the same password I use to log on to Firefox and I can open my Gmail from there so I know it's the right one. I've tried deleting the password from the save passwords window and I've made sure that I've updated to the latest Thunderbird version and I've restarted my computer after all of the previous things. I'm out of ideas. Help?

In my thunderbird program, version 91 64bit, on linux mint 20.3 cinnamon, the region and date/time is displaying properly, but the TBird program is taking the number for the hour from the message time and putting that number into the date as the month of the message. So, a 55-01-2022 message was received in 06-01-2022 at 23:55:12, but the date should be 06-01-2022. What am I doing wrong?

Last night Thunderbird got my gmail. This morning it fails with:

Sending of password for user [edited] @gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.

I did not make any changes to the account. I can still log in using my browser.

I have a profile containing three email accounts. It's huuuuge, but I was able to transfer it over to a second computer last year. I'd now like to update specific mailboxes on that second computer but don't want to have to recopy the profile.

Is there a way to update/backup/copy a specific mailbox for transfer to a second computer without having to use the profile?

Also, I'd like to be able to backup one of the three email accounts specifically. Is there a way to do this without using the profile? Thank you for any help.

Hello,

I'm using Thunderbird 91.9.0 (32-bit) on Windows 7. It's connected to a Gmail account via IMAP. The account contains dozens of message folders. I want to hide some of those folders from the list of folders.

I tried unsubscribing from those folders. In the panel on left, I right-click my account name and select "Subscribe". The window that subsequently pops up shows all of my folders, and all of the checkboxes next to each folder are checked. I remove the checkmarks from each of the folders that I want to hide, and I click OK at the bottom.

However, after doing this, the folders still appear in my folder list.

When I reopen the Subscribe window, I see that the checkmarks for those folder are still removed. But the folders still appear in my folder list. Closing and restarting Thunderbird does not help.

Evidently, the Subscribe window does not function as I would expect it to. How can I make those folders go away without deleting them or removing them from Gmail's servers?

Thank you.

Hallo there Thunderbird.

Question about transferring Thunderbird to Ssd. Data has to be on that mobile ssd or usb if I transfer it with a pc with internet to one of the device s. Can I get help with some instructions to connect to my mobile ssd?

Mrs chair

I have to change the password for one of my Email accounts. I went to the help pages to find out how to do this. It told me to go TOOLS>OPTIONS or to the 4 dark bars in the upper right corner of the main page and select OPTIONS to find the Password Manager. Neither one of these paths exist. So...where is the password manager?. I'm using V91010.0 of Thunderbird. Methinks that your help pages may be outdated.

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with Google", which I do. The last screen in the process is "Mozilla Thunderbird Email wants to access your Google Account". I click on Allow and then the following message appears: "Authentication failure while connecting to server imap.google.com"

When I go back to Thunderbird and click on "Get Messages", I am put back into the Login loop, including 2- Step Verification..

I've used Troubleshoot Mode, I've cleared the startup cache, but neither has resolved the problem.

More Troubleshooting Information

Application Basics Name Thunderbird Version 91.10.0 Build ID 20220525135609 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0 Thunderbird/91.10.0 OS Windows_NT 10.0 19044 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder C:\0-TBird\Profiles\jsxynuvz.default (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 [user name]@hotmail.com (pop3) pop3.live.com:995 SSL/TLS Normal password Wes <[user name]@hotmail.com> smtp.live.com:587 STARTTLS Normal password true account2 Local Folders (none) Local Folders None Normal password account4 [user name]@gmail.com (imap) imap.gmail.com:993 SSL/TLS OAuth2 "[my name]" <[user name]@gmail.com> smtp.googlemail.com:465 SSL/TLS OAuth2 true

I can use account1 - [user name]@hotmail.com (download, read, delete, messages), but I no access to account4 - [user name]@gmail.com. I have no idea what account2 - Local Folders relates to.

On June 2 during a 2-1/2 hour unproductive session with a good computer technician I've been using for probably 10 years, Security Alerts were sent to account1 - [user name]@hotmail.com (as set up as a security step in Gmail): "2-Step Verification turned on", "App password created to sign in to your account", "App password used to sign in was removed", etc.

I have personally spent over 8 hours over the past 3 days exploring solutions suggested to other users with a similar problem but nothing has helped.

I have checked for stored passwords; there are none.

Please let me know if you need more information.

Thank you very much for you help! I will save whatever is left of my sanity!