Форум поддержки Thunderbird

Does compacting affect the use and/or availability of disc space on a digital harddrive differently than it does on a mechanical harddrive? I have heard that processes such as defrag etc are not advisable for digital harddrives.

Thanks Howard Dahlberg

I am running Thunderbird on Linux, using version 91.4.1 (64-bit). My OS is set to use a 12 hour clock, yet all times in Thunderbird use a 24 hour clock. I checked out the help article, and it seemed to indicate having the locale set to English (United States) in preferences should get me the 12 hour clock, but both Application locale and Regional settings locale show that option. Switching does not change anything. I tried looking in the config editor, but I was unable to locate any of the settings to change time formats mentioned in the help article.

Why is Thunderbird stuck on a 24 hour clock?

The help article I tried: https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird

I was in two minds whether to post this i not as quite minor really, that said Thunderbird will be my default email client on several machines so may as well get Q's out of the way.

Changed the font size for emails and folder text which is spot on, the only other thing would be to have the title bars or column headers (subject, correspondent, date and so on) in bold as a quick glance makes them seem part of the emails.

This option is probably available similar to changing the font inside config file but I may not be searching for the right thing, 'headers' returns results for the actual message format.

On another note, in case this pops up later on, while dragging icons from the toolbar selection tray the 'delete' button didn't quite make it, the button is no longer in the tray (as an option) or on the menu ?

Many thanks all

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed migration to version 31.8, however the About Thunderbird window states that "Thunderbird is up to date" and "You are currently on the release update channel." It does not automatically update to anything.

Alternatively tried changing profile pointing, also moving Local Folders mail to profile folder for updated version 91.4.1 also installed on computer without success.

Any way to convince 31.8 to update?

Help! When I try to change the text color in an email reply it brings me to the pop up to change the color but when I hit OK nothing changes. I've tried so many times/ways to change text color but it always stays black. I use to use this feature a lot to highlight certain text an it's frustrating because I can't do it anymore.

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7

Settings: Account Settings > Copies & Folders > Mesage Archives

Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png

Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder.

I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuitive and just wrong. A default should NEVER be an action that commits to an irreversable behavior path. Please fix.

This extremely bad design "feature" has apparently been around quite a while and generates exactly the problems returned by a search here on "delete attachments Thunderbird." I first noticed the behavior just about the time GMail introduced two-factor authentication. Maybe no connection there, but ...

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

Thunderbird keeps asking me to compact folders, c.f. the attached screenshot. Meanwhile, I also checked the profile files under AppData\Roaming\Thunderbird\Profiles, the whole folder of the profile files has only 24.2 MB (25,477,204 bytes).

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.) I have tried creating a new password on the server account and restarting thunderbird with the new password . Did not help. Any Suggestions?

How do I mark a message in the spam folder as not being spam? Similar questions say to adjust this in webmail. I dont understand what this means. I have a gmail address and if I go into gmail directly there does not appears to be a spam folder there

I have two gmail accounts in Thunderbird. One will send and receive perfectly. The other account receives but will not send emails and keeps asking for a password when doing so. Both use the same SMTP settings of course. This happens if the account is setup IMAP or POP3. The password is valid as the account will login online though any browser and also with windows 11 email app. I have removed and re-inslalled the rogue account several times but to no avail. Even copying the password from the browser password cache and pasting into Thunderbird does not work. Any ideas?

Using TB v91.5.1 on Windows 10 x-64. I have several mail accounts, one of which is for a hotmail.com address. This has been working fine for years, but over the past couple of days, I don't seem to be able to send emails form this account. I can receive them fine, but when I try to send, I get the small pop-up telling me it's sending the message, and the progress bar is at 100%, but it doesn't send the message, it just sits there.

I looked in the error console, but nothing was added when I tried sending.

You can see my server settings for the account in the attached image.

Any ideas? Please let me know if there is any other info you need.

Thanks

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows.

I followed this guide: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards including 64 windows section

I was able to successfully send mail to myself, but then thunderbird failed at decrypting this message: Thunderbird is indicating that key is not available and I see no prompt from gpg-agent. Key is correctly declared as GPG external.

If I try to decrypt tis email by storing it on file and using gpg in command line, it works fine: agent is asking for Yubikey PIN and gpg is decrypting the message. But this is an awful workaround, not user friendly at all.

I also did sanity check by sending to myself a message encrypted with a key generated by Thunderbird: all is working fine, the message is decrypted within Thunderbird.

=> How do you make Thunderbird decrypt message encrypted with key stored in Yubikey? How do you make the gpg-agent called by thunderbird?

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now the about window tells me I can upgrade to 78.14. But there is no portable version portable version of that available (sorry I know Mozilla do not support the standalone version). There is a portable version of 91.6. Can I upgrade from 68.12.1 to 91.6? Thanks!

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folders. How can I copy the structure and all the contained emails to the new account?