Форум поддержки Thunderbird

Do I need to do anything to ensure that my iMac desktop can seamlessly access Thunderbird 91.9.0 following Google's 30 May deadline re third party apps? My Thunderbird security "accepts all cookies". My Google/Gmail account has "less secure apps" ON

If I sign up for Google's Two-Step verification will this have any bearing on the above or is it quite separate? Many thanks, Old and confused...

I 've used Thunderbird for several years without any issues - thank you for that - but suddenly, over the last two or three weeks when sending a message, I have been getting an authentication error message from my ISP and the e-mail is rejected. This occurs every time I try to send an e-mail after rebooting my PC.

A password change made no difference.

Incoming messages are not affected.

Clearly my ISP is blocking the messages because it is not receiving the correct password or account name - but why?

The workaround I have discovered is to enter troubleshoot mode, then send the e-mail (successfully). Then I can exit troubleshoot mode and any later e-mails are also sent successfully - until I reboot the PC and then I have to repeat the procedure again.

I am using v91.7.0 (32 bit) on a 64 bit PC and running two e-mail addresses, both of which exhibit the same behaviour.

I do not have any add-ons and I use default preferences.

Any help would be appreciated.

I can not send emails using thunderbird . I have tried to reply to emails, as well as different emails to a variety of recipients I get the following message. Go to https AUP#IPBL1000. I have not gone there, Is this a scam? How do I get back on track?

I've been using Thunderbird for many years and have continued using it successfully since my office changed its e-mail service from serverdata.net to Office 365 several months ago. (Server outlook.office365.com, connection security SSL/TTS, authentication method Normal password.) All was working well as of late on Sat Apr 23. When I next called up T-bird (on my Win 10 laptop) late on Sun Apr 24, I could no longer login to my account. Verified correct e-mail address and password, but multiple attempts to login were all rejected. I could still get in to my account via Outlook at portal.office.com as well as Outlook on my Android, but I can't get in via T-bird....but I hate Outlook and really would prefer to get T-bird working again. On returning to the office the morning of Mon Apr 25, I tried as well with the T-bird installation on my Win 10 desktop (which, again, had long been working fine) and immediately encountered the same problem. So it seems that either there was a silent update to T-bird on Sun Apr 24 which broke T-bird's ability to connect to IMAP on office365.com, or Microsoft did something to the IMAP service on office365.com on Sun Apr 24 which broke T-bird's ability to connect to that service. Yes, I know I could get the Exquilla extension for T-bird and try connecting via the Exchange protocols, but before I do that, it sure would be nice to know whether it's T-bird or office365.com that broke. Anybody else having the same experience? Any solutions figured out yet (other than Exquilla)? Thanks for any insights!

-- Larry Afrin

My Thunderbird set-up has worked fine for years so I was surprised to discover two days ago I can no longer send emails. I have a Gmail SMTP account which I have never previously have a problem with.

Thunderbird updates automatically and I am on version 91.8.1 - it's possible the problem began when the new version was downloaded but I don't know when that was.

Whenever I try to send an email I get the error:

The message could not be sent because the connection to Outgoing server (SMTP) smtp.googlemail.com timed out.

No response to previous, so trying again with 2 questions: 1. Having lost addresses and calendar because of having to download fresh program, are addresses and calendar still somewhere in the computer to be retrieved?? 2. To guard against it happening again, can ads & cal be stored remotely for re-importing??

David

Hi all,

I've tried various solutions posted here to move my Thunderbird mail profile to a new hard drive/installation of Thunderbird, and nothing is working. I didn't have the foresight to copy the entire Thunderbird folder out before my HD had to be replaced, and I just copied the individual mail folders inside the Profiles folder (which always worked in the past). Now, no matter where I past them inside the new installation (whether it's AppData > Roaming > Thunderbird > Profiles) or some variation thereof, I either get nothing upon launching TB, or I get empty folders where my emails used to be.

I'm desperate to recapture these emails - I launched a new business last year and all the track record of new accounts/links are in those emails. Can anyone help me? There used to be an add-on posted here but it was later posted that that, also, is now defunct. I also have about 15 years of old Eudora emails from my existing business that I rely on for a "paper trail" that I can't afford to lose.

If there is a repair utility I can buy, I'm willing to do that. I just need to know what to do here. Thanks for any help anyone can send my way.

Gail

Google has dictated that there will be no acceess to Gmail via thunderbird using password

I have changed to Oauth2 and have used google to log in & get emails, so far no problem.

Now I still want to use a password to get emails every time I use thunderbird now I have Oauth2 set there is no need to log in.

How do I make a change still using Oauth2 so that I still have to enter a password

Here's something I've never seen in more than 20 years of using Thunderbird. It's more of an aggravation than anything else, but I'm asking about it because I hope it's not a sign of something more serious:

I receive: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

But the message does send. This happens mostly with my Hotmail account, but also sometimes with either of my two Gmail accounts.

This started after an update to Thunderbird; one of the v. 91 updates, I think. None of my settings changed and I've done nothing different to the Thunderbird settings in years. I'm running Thunderbird on Xubuntu 20.04, 64 bit, and the current Thunderbird is 91.9.0.

Any thoughts? And thanks for your help.

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit)

When I open an email from the inbox view to read it, it always goes into write/edit/reply/send mode(not sure what to call that mode). It's only just started to happen.

Is this a config/settings error I could have caused ? Other Suggestions?

++Mark. https://ctproduced.com

I have forgotten how to print individual addresses from my Thunderbird address books! I know I've done it in the long-ago past--perhaps 10 years ago--with no problems, but I can't figure out how to do it now. Help--and thank you!

I have searched the help to increase the size of the opening page fonts in - email subjects and account names. I am using the most recent update of Thunderbird. Per what I saw in the help I went to layouts.css.devPixelsPerPx and changed -1.0 to 1.2. Closed the config editor and returned to email - no change. I shut down Thunderbird and opened it again - still no change in the font size. I reset the setting in Config Editor and tried 1.25 - still no change. Tried -1.25 still no change. Each time when I go back to this setting in config editor - the number has been changed - but does nothing to change the font.

None of the font settings in Preferences have any effect on the opening page of Thunderbird.

I have some visual impairment and need these fonts larger. There has to be a way to do it. At one time these fonts were larger. There must be a way to change these - and why it is not easily built in to Preferences is terrible - and makes Thunderbird useless to those with minor visually impairment.

I need help in resolving this - there has to be a way.

Can my registered email address be changed? The user settings make it appear that it can't. If so, how do I precede if/when my email address changes (which may happen at the end of this month)?

Thanks! Mark.

The use of a separate filter set for each Thunderbird account can be a major pain for some users. I have 32 email accounts (some of them disposable) in a number of domains for a large number of purposes. Sometimes several accounts need the same filter, so when I add a filter I add it to the dominant account, and then have to copy that filter set to the other 31 accounts. I suggest adding an option that would use the same filter set (the one for the dominant account makes the most sense) to be used for every account, eliminating the need to copy filters.

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...

How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?

OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird

Is there some way I can change the order in which email accounts are presented in the left panel on Thunderbird (91.9.0 (64-bit))? Perhaps a config file within the profile?

I note that in the preferences/settings, you can activate the account with the mouse, but you can't drag/drop to change order (maybe a useful feature to have?).

Thanks.

After update to above Beta I keep getting mailbox filter errors on Default account, occurs at start-up & when some new messages arrive that are sent into the filters . See screenshot attached. Many Thanks

On May 20, 2022, in a few days, Google will turn off "unsecure access" to Gmail from Thunderbird and Outlook. This will require changing the Thunderbird account settings from "Normal Password" to "OAuth2" for verification. Problem is OAuth2 verification will not work on my Windows 7 laptop. It just runs in circles. A Google page opens, asks my Google account password, accepts it, and then shows a page asking to allow access to the account. Saying yes just closes the window, but no mail gets POPed down to Thunderbird. In my testing, OAuth2 does work on my Windows 10 laptop. If you are as stubborn as me about still using the Win7 computer, you can change your Google account to use 2-factor verification. They will call you or text you every time you log in to the Google account itself, or you can buy a USB dongle. Once you have 2FA setup, you can go to the "Security" sidebar in your Google account, and create an "app password". I said "Mail" and "Windows Computer" and it generates a 16-letter password shown as all caps, but when cut-and-pasted in my Keepass password manager is all small case. You can then go back to, or stay at "Normal Password" in your Thunderbird account settings, and when the password to your Google account fails, put in the app password and check "Remember in Password manager". Then you can POP emails from Gmail again. I don't know if Outlook has these problems. I assume IMAP on Win 7 might have these problems. I did create a new T-bird profile just to try this out. I detailed that misery quest in a previous post: "Almost can get Gmail with 2FA" https://support.mozilla.org/en-US/questions/1369836

The sad thing is my Google password is 15 characters alpha mixed with numeric, I assume case sensitive, and also special characters. So it is much more secure than the app password Google assigned me. Especially more secure now that hackers know our email password is 16 alpha non-case-sensitive. Oh well, that's Google for you. Don't blame them, blame the idiots that set their passwords to Password1.

After figuring out this with the new test Google accounts I made, I just switched one of my three "real" Gmail accounts to 2FA, and an app password for mail. If I read right, if you try to outsmart the system and drop out of Google 2FA, it also invalidates all your app passwords as well.

It would be nice if the T-bird team could see why OAuth2 verification fails in Win7. I posted results in my T-bird error console in that previous post. I hope this is a weird thing that only affects me, but just in case, I thought I would post this for other Win7 dinosaurs out there.