Форум поддержки Thunderbird

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

I wrote an email without putting in anyone for the 'TO:' or 'CC:' fields. The BCC: field only had my own email address in it.

I accidentally sent this email before I had sorted out the TO: and CC: fields properly.

In my sent email and it had 'undisclosed-recipients' in the To: field.

I found this disconcerting, since I wasn't SURE if I hadn't put anything in the CC: or TO: fields. I worried I may have sent a rough, poorly worded email to someone and that could backfilre.

Am I right that whenever 'undisclosed-recipients' is shown in the To: field and I sent the email, I can check in that sent email who was in the BCC: field and that should re-assure me who had actually recieved a copy of that email.

Clarity in this area would be VERY helpful.

Regards

   Mark

I used the add on "full address column." Today's update silently removed the add on and does not provide any obvious replacement for showing the senders email address in the main email window. Why are you helping spammers to get their way ? This is extremely frustrating and I might have to look for an alternative email client. Seeing the senders email usually makes detecting spam emails a lot easier. The "Correspondents" column is in most cases misleading.

Best Regards.

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

I use Thunderbird on my Windows 10 desktop PC to access multiple Gmail accounts.

Since March 22nd I have been unable to send or receive email on all of my Gmail accounts. This failure started on all of my Gmail accounts simultaneously. Initially I received a popup message in the lower right portion of my screen reporting authorization failure (sorry, but I do not have the exact text of this message).

Currently I receive the following message: "Did not connect: Potential Security Issue" "Thunderbird detected a potential security threat and did not continue to accounts.google.com because the website requires a secure connection." (I get one of these messages for each Gmail account).

My troubleshooting steps so far

1) I have verified all of my passwords via the Gmail web portal. Passwords function normally. 2) My Gmail email still functions normally on my tablet and my phone. 3) I have completely uninstalled (rebooted) then re-installed Thunderbird on my PC. Failure - same message as above. 4) I have removed one of my Gmail accounts (rebooted) then reinstalled the account. Both via the Thunderbird automated tool and via manual setup (following instructions supplied by both Mozilla and Google). Failure - same message as above. 5) I have installed a different email app (BlueMail) on my PC and set up my gmail accounts. All accounts function as expected. (BlueMail sucks but at least it's functional...LOL). 6) Through the course of my trouble shooting I did receive a one time Thunderbird message indicating that Gmails security certificate had expired. (Doubtful) 7) I am running a fairly basic home network with only Windows Defender providing a software security layer. 8) I have searched through this forum (and the internet at large) for possible solutions. While the error messages I have received seem reasonably common, none of the suggested solutions have proved beneficial. 9) While not impossible, I can not associate this issue with any changes I have made with my PC hardware or software.

After retiring from the corporate world I decided that Outlook had far more complexity than I needed, so after trying out numerous email applications (both free and paid) I settled on Thunderbird which has worked flawlessly for me for over 3 years. I am currently at my wits end... hopefully someone in this forum can help. Thanks in advance, Mark H.

I have a droplet and domain at DigitalOcean. I’ve added users and I’m logging into their mail accounts with ThunderBird. I can send and receive mail between these users, but I can’t get mail from these mail accounts to Gmail and vice versa. No error. Also, when I checked the BlackList status, I saw that my droplet-IP address is in the BlackList: RATS Spam, SORBS SPAM, UCEPROTECTL3. How can I solve the problem?

Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password and have tried really everything that is suggested on your website to get my password, renew it, access a reboot-option etc: nothing works - I still keep getting a window where I am asked to put in the password for my account. Please help me fix this, thank you in advance, greetings, M vd vegt

Hi Guys, I just purchased a new Samsung S24+ and I'm trying to log into my thunderbird email account. I'm doing this through Bluemail app (suggest another if needed) and I cant remember my password! I cant seem to either change my password (which is frustrating), so cant get in. Can you please explain to me what I'm doing wrong or guide my from here? Thanks David Galea 0404841955

Trying to add https://search.yahoo.com/search?p=%s&fr=opensearch

results in an error message:

Could not add OpenSearch Provider for https://search.yahoo.com/search?p=%s&fr=opensearch.

So what am I doing wrong.

My office is running Thunderbird 115. I recently changed the password. This seemed to work OK. But on restarting TB I found the new password had not been stored. The Password Manager display is empty, so I cannot edit anything, nor can I insert a new entry into the Manager. I want to store the current password. How do I do this?

The S/MIME e-signature does not function. (The problem occurred recently.) The system can not find the certificate (the certificate is valid, it is QCA23....73.crt). How the system searches for it? What should I set in Thunderbird to find it? The openPGP functions well.

Hi, This is shared computer, so I have set up a primary password to access Thunderbird. But If I click "Anuluj" (Polish word for Cancel) - look picture TB1.png, the program still opens, asking me for a password again, but now in English (look picture TB2.png). After denying password twice, the email list shows up in the backgruond while asking for password again. If I deny the password for the third time (look picture TB3.png) I can freely browse all emails there. Any ideas on how to fix this?

Sorry in advance for the long reading.

For my personal needs I'm currently using the general purpose desktop platform UBUNTU 22.04.04 LTS and GNOME/WAYLAND. Thunderbird is my personal e-mail and productivity client application, now in it's stable version 115.8.1 (64 bits).

For many years I used to sign my personal emails using S/MIME and a high assurance (Qualified) X.509 digital certificate, protected by my personal ID card (i.e. a smartcard), which is provided by my government (Belgium). It used to work flawlessly under Xubuntu, my favorite OS flavor until about a year ago, with earlier versions of Thunderbird.

Since I migrated to UBUNTU's standard flavour (using WAYLAND), it doesn't work any longer.

I experienced the same behaviour with Firefox when Canonical started distributing only the SNAP version of the app for Ubuntu. This problem is well known and documented. I applied the recommended solution, which was - and still is - to install the Mozilla binary version along the snap version. I can since happily continue authenticating and connecting securely to any belgian e-government web site using the Mozilla firefox binary version with my certificates/Id card, while using the snap version for other purposes.

So I tried the same recipe with Thunderbird, ... to no avail. Both versions (Ubuntu-snap and Mozilla-binary version 115.8.1) display the same, consistent behaviour. I must precise here that I can load the BELPIC PKCS#11 subsytem and configure Thunderbird like I always did. After asking for my smartcard's PIN, TB can access the smartcard and lets me associate my certificate with my email account. Everything seems to work as usual until there, except that signing a message does not work. TB systematically displays the same error message "... the application does not find the certificate or the certificate has expired". Of course my certificate is not expired. It looks like the message composer (not Thunderbird itself) cannot access the smartcard. Disabling apparmor leads to the same result with both the snap and Mozilla versions of TB.

Still, TB - both versions - works as expected when using low-assurance digital certificates, e.g. issued by CAcert.org. I also use those for receiving encrypted personal messages when needed. But those are stored locally together with their private keys.

There is no interest in signing messages with a digital certificate without any legal value, especially on a system that is meant to be more secure. I migrated to the standard ubuntu desktop for the added security provided by snap, apparmor, Wayland, ...

Before I file in a bug record, would someone be in a position to provide any useful hint?

Many thanks in advance.

I'd really like the ability to whitelist a domain rather than add an email address to the address book. I work with booking websites that create unique email addresses for each booking and they keep ending up in spam. I'd like to be able to whitelist the domain they're coming from instead of trying to train the spam cannon that they are not an issue.

Hi All,

Not really have no clue what's happening, I think I've by accident put some kind of rule on. It's only with one organization whenever they send me an email I see it coming in but in a blink of an eye it's gone. I've looked everywhere what could be the problem but can't find it. Even when I search on the subject in my inbox, Thunderbird shows me it found emails but doesn't show when any, only the count of the emails.

When I check the mails do stay in my web-based Outlook, via "Owl for Exchange" I get my mails in Thunderbird, no other emails have this problem.

Anyone who could point me in the right direction would be much appreciated.

Many thanks! ~Muriel