Форум поддержки Thunderbird

Yesterday, Thunderbird was automatically updated to 91.4.1 on my Windows 10 laptop. Now my gmail accounts fail to authorize. When I start Thunderbird, a splash screen appears "Secure connection failed". The title bar on the splash screen says "Enter credentials for xxxxx@gmail.com on imap.gmail.com" (xxxxx represents my username). There is nowhere to enter credentials as far as I can see. I know for sure that the password I used was correct as I just signed in to gmail using a browser. Please help!

Before this latest update i could go to the list of messages in my inbox, rigth click on a message and selecte print preview, i was using this feature to avoid opening emails that i was not sure if it was spam or something that i would be interested on. The option is no longer available with Thunderbird 91.1.1 (64-bit), what happen, why this feature was removed? Programming team running amok again? or QA team sleeping at the wheel? Please put back that option thanks

Yesterday morning, I started receiving a "secure connection failed" message when trying to retrieve email from imap.gmail.com. I searched Mozilla Support and tried the following, which apparently worked for others:

"First, delete all entries in Tools/Options/Security/Passwords/Saved Passwords. Press Alt if the Menu Bar with Tools is hidden, or click the 3-bar icon, Options/Options/Security/Passwords/Saved Passwords.

Next, use these settings for IMAP accounts: imap.gmail.com on port 993, SSL/TLS, OAuth2 authentication, User Name = email address. For POP accounts: pop.gmail.com on port 995, SSL/TLS, OAuth2 authentication, User Name = email address. For SMTP: smtp.gmail.com on port 465, SSL/TLS, OAuth2 authentication, User Name = email address.

After you've deleted the passwords, restart TB and enter the regular account password, not an app password, in the OAuth browser window when prompted."

It doesn't work for me...I keep getting error messages. Suggestions? Thanks!!

I tried to log in to thunderbird, but my password is no longer accepted. My name ([edited] @gmail.com) seems OK.

I need two-step authentication, but thunderbird does not offer this.

I reinstalled thunderbird, and it remains unusable.

I'm getting old, so I guess I'll have to start writing down passwords.

I forgot my primary password in TB 102... None of the directions have helped me to remove the present primary password. warning, I am 70 and need hand holding directions. The directions I have found so far have to do with an earlier version. Specifically, this does not exist in my version of Thunderbird: "Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console."

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Thunderbird is on my laptop. If somebody defeats my lock screen (or if I have a negligent moment), I don't want just anybody who accesses my laptop to gain access to my email. It is a security concern (retired CISSP here). Thus, I want to disable password retention. What setting will accomplish that without manually going in at every logout to remove stored passwords? I plan to do some international travel, and the laptop will accompany me.

After today's update of TB to the latest version (91.8.0), the system still requires a login to a Google account. When I enter the data, nothing happens. I can't download or send any mails.

So far everything worked without problems, the authentication method is specified OAuth2, mail client as POP (not IMAP).

Don't you have any recommendations? thanks, Jan

Since having upgraded Ubuntu to 21.4 I have now Thunderbird 78.11.0 and it appears t automatically encrypt all drafts, without asking for permission, even though encryption is explicitly turned off.

I must have access to my drafts on a mobile device on which I dont have my opengpg key available, and dont want to change that.

y key should not be on a mobile, and the messages dont have secret things.

I looked through all the configs, and searched the web, but I dont appear to have autoencrypt drafts enabled on that account, and dont understand how to disable it.

What can I do?

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

How can I tell what version of TLS is being used in Ver 102.3.1? Mail client sent message I was using old version, this was on previous version od Thunderbird. I updated to 102.3.1 but can't find version number of TLS. Thanks

Hi, been using Thunderbird for decades and been of Office/Microsoft 365 for several years.

All of a sudden TB demands I re-enter the password? Enter correct password but goes into a loop. Check passwords in Passwords and they are correct. Logon to Office 365 manually and they work. Use e-mail with Outlook and all OK. Change the password but it still happens.

Was on TB 91.11.10 and upgraded to 102.0 (both 64 bit) but it has made no difference.

TB has got itself into a loop. What is wrong and how do I resolve this?

I'm currently using a TB pop3 account to connect with Gmail. There is also an imap account. I want to get rid of the pop3 part before google stops alowing 'less secure' 3rd party apps to access gmail. In simple language can any one guide me through removing the pop3 section, leaving the imap part still working?

Hello.

I'm trying to set up Thunderbird to use GnuPG installed on my laptop.

Here are relevant settings I changed: ``` mail.identity.default.openpgp_key_id = "goose-new <wbg@angouri.org>" mail.openpgp.allow_external_gnupg = true ```

Then I create a new email, press OpenPGP -> Digitally sign.

Then I press Send.

However, it says ``` Unable to send the message, because there is a problem with your personal key. The configured key ID ‘goose-new <wbg@angouri.org>’ cannot be found on your keyring ```

It is correctly configured in gpg (and I can sign files with it).

Any idea?

(versions: gpg: 2.3.7, thunderbird 102.6.0, OS: NixOS 23.05)

I recently got a new computer. I installed Thunderbird, copied the Profile file from the old computer, and imported it to the new. Everything works fine except sending emails from bobcaine@charter.net. When I attempt to send, I get this error

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.226.184.201 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

When I look up the error, it says

The IP address you’re trying to connect from has an issue with the Domain Name System. Spectrum requires a full circle DNS for emails to be allowed through. Verify the IP you’re connecting from, and check the IP address to ensure a reverse DNS entry exists for the IP. If the IP address is a Spectrum-provided email address, contact us.

Even though the error definition says, "contact us", Spectrum, they say it is not their problem since I don't get the error if I log on to spectrum and send email.

I have insured that the server settings are correct. I have deleted the email password and re-entered. I have deleted the email account and readded it. Something else is going on.

I am running windows 11 and have AT&T fiber for my connection. I have no problem emailing from other non-charter emails.

Help please, Bob Caine

The email works fine on the old computer.

I have installed Thunderbird on a new computer and can't remember the password. Thunderbird works well on my main computer. How do I either: Setup a new password or Recover the old password (I never saved it) I wrote down the (old) password but either I made a mistake or something else, but that one doesn't work. Version 91.11.0 btw my gmail account no longer works because of a restriction by Google. (Google doesn't like Thunderbird I am told)

Thunderbird 102 has the ability to export your content, accounts, etc. But, it's an all-or-nothing solution -- there are use cases where one might just want to export your account info, say for use on another system you're building, etc.

Am I missing something? Is there a way to just select what content I want to export...

Thanks.

I have the latest version of Thunderbird but am not able to get gmail to work after its latest security changes. I can receive mail but not send. I have done everything suggested on the Mozilla support page. Any suggestions? Thanks very much.

I received an email from my email people at mail.com saying thunderbird will soon be unable to receive emails, here is the gist of the email. I'd appreciate some advice on what to do, I have looked in the settings and am unsure what to do.

We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails).

Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible.

What does this mean for you?

After the protocols have been deactivated, the transfer of emails between your affected device or program and our mail.com servers will no longer work; i.e. no emails will be transmitted to or from your mail.com email account using TLS 1.0 and TLS 1.1. Furthermore, unencrypted SMTP/IMAP/POP3 connections will no longer function. In other words, as of Oct. 5, 2022, it will only be possible to connect if TLS 1.2 or TLS 1.3 encryption is in place.

The following devices or programs may be affected:

• Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your mail.com email account.

running latest TB version OAUTH2 settings done (imap and smpt) cookies and java enabled os is win7

Finally got TB to authenticate connecting to gmail account via OAUTH2 - only after full system reboot -- If TB left running after successful connection - mail works fine for maybe an hour, then TB gives a failure to authenticate error and no connection to gmail works. Closing TB and restarting does not help. Only possible to connect after a full system reboot. After a full sys reboot, TB will authenticate to gmail account and mail works. If TB is closed and restarted, gmail account authenticates _IF_ done within the first hour. Otherwise TB gives a failure to authenticate error.

Any idea what I should try next?

Thanks