Форум поддержки Thunderbird

As I move from an old computer to a new computer, I can't seem to remember my old computer's T-bird password, which asks for the new computer download setup. Where can I find the password on my old computer?

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

Hi - I'm running Thunderbird version 115 and I'd like to export the filters from one of my iMacs and import them into Thunderbird 115 on another iMac. I don't see any mechanism to do that.

I dug around and installed the 'ImportExportTools NG' add-on but that will only import/export the entire profile (as I read it).

I'm reasonably handy with Unix if it comes to that ...

Thanks! John

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

I have Tbird 115.10.2 on a Mac with OS 12.7.3

I have two emails with Proton, one personal, one for work. I've created some mailboxes for the personal address and the same mailboxes appear in the work email, but without any emails in them. I tried renaming the work mailboxes, but then they disappeared. How can I create (and keep) mailboxes for the two different addresses?

dear fellow users of thunderbird, is anyone experiencing the same problem?

I can send mails using thunderbird but not receive them; For some it seems the other way round. and my ruminations as to possible root causes may be way off I have two external mail accounts, one is just forwarding to the next and that was the address the inbox of which I presumed was being collected by firefox

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioning gmx account in my settings.

For two days now I do not receive any mails at all. Apparently I can send them, though.

I restarted the programme and tried in safe mode, to no avail.

I am a simple creature, please advise or enquire in a manner an exhausted non-tech person may be able to follow.

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

Hello and thank you for your help, I am trying to find my old Mozilla Thunderbird, e-mail account my older computer does not work, anymore, I have not used my Thunderbird, e-mail account in over five years, because I am on a newer computer. And could not access my information on the older computer that does not work. I could really use all my information and EMAIL account for Thunderbird, because I have many years of information on all those emails, I can’t find my password, 0r email address for Thunderbird emails, because I have not used my Thunderbird account in over 5 years. My old computer does not work and Thunderbird Email is a great program. How could I get my old emails back? And working. If you could please give me more or less a time, and date, to wait for your response, so I can wait for someone to help me, and not lose that opportunity. It would be much appreciated, so I don’t miss contact with someone that can help me with this matter. I am in the East coast. And thank you for any concern in this matter please help.

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my address, which I can not get into. Please help me John Eaton Wright

Hello, I am new to Thunderbird and still learning. So I may have missed something setting it up. When I write an email over time it gets saved in my draft folder, but I get multiple copies and when I send it the previous versions remain in my Draft folder. So I end up with email messages, some of which have been sent and some are genuine drafts that I need to finish. If I wanted to keep a different version I'd probably amend the title. So my questions: How do I tell which has been sent and which is still a draft to complete and do I have to delete the old versions myself or ideally can I set it so that when I edit the message and save the new draft it overwrites the previous one? Thanks!

As stated above. One mail account folder in "Inbox" has randomly disappeared in unified folders, but is still available in "All Folders" are when selected. How do I get it back in Unified, so I don't have to use All Folders as well? One side note: If I use Troubleshoot mode it is there like normal, but when closed down and regular Thunderbird is started, it's gone.

Profiles was bad enough, as Thunderbird can never open the zip file (the wording of the alternative method is gobbledegook, and there are no recognisable files if you attempt to decipher it). At least you can set all your email addresses up manually - you can't physically re-types five years of calendar entries. The infuriating this is that when you start the import, the calendar entries appear before your eyes for up to five seconds and then the program crashes ... again and again and again. I must have been trying this on and off for years now and still nobody has fixed it.

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

Dzień dobry, Chciałbym uzyskać pomoc z odblokowaniem możliwości wysyłania wiadomości, mianowicie prowadzę restauracje i wysyłałem duza liczbę wiadomości z ofertą gastronomiczna i nagle pojawił się problem.