Форум сообщества Thunderbird

Hi My Thunderbird email account has stopped receiving emails. I've just noticed no emails have come in in the last 6 days. I tried to send myself an email (from another account) which confirmed it wasn't working. I have unlimited storage so it's not a storage issue. Can you help me solve the problem? Thank you Anna

Created date: 1/31/2025 9:49:29 PM Sender address: [edited from community support forum] @gmail.com Recipient addresses: Thunderbird Support Subject: After MANY years it appears that it may be time for me to give up on THUNDERBIRD email. I really love its functions, etc. All your info on how to remove a lost PASSWORD simply does NOT WORK !!! How about a simple instruction to rid the password so I can again access my EMAILS !!!

Hello,

My Thunderbird Inbox’s View > Sort By menu is set to Unthreaded but it continually reverts to Threaded .

This is a well-known issue: see

https://support.mozilla.org/gl/questions/1468868

https://www.badpenguin.org/thunderbirds-default-sort/

https://support.mozilla.org/en-US/kb/message-threading-thunderbird

Is there a setting or an add-on to set Unthreaded sorting as the default sort order on all IMAP and Local folders all the time?

If not, can I request this feature in a future version of Thunderbird?

Thanks, and Happy New Year 2025.

HI! I have Thunderbird installed on my computer, it downloads mail from the server. But I noticed recently that a few messages haven't downloaded. I have them marked in the activity monitor as downloaded, but I don't see them in my inbox. Resending the message to email doesn't help. The email program doesn't see it. How do I fix this?

Email via v102.??? imap portable noninstallation: looking at a message list, when deleting 1 or many, system locks up ; sometimes up to several minutes.. Thank you for help. Howard

Please find the settings for Proton email services. It might be useful to you and many others particularly to have a completely secure email system accessible.

Tks. Nigel Readings

Good morning, As the Release channel is the new default one, I updated my ESR version to the new 136.0. And now there are some things that doesn't work :-( I've my Exchange account configured with Owl addon. It's compatible, and it's enabled, but I see two bugs:

• Msg filter are not applied automatically, I've to apply them manually. Very annoying!
• The Exchange account Inbox messages are not displayed in the Inbox unified folder. I've to manually add it every time I restart.

Are these bugs from TB or Owl? How I should proceed?

A few days ago my Thunderbird client was downloading messages. I could not see the email that was to be downloaded next. However, a notice appeared, apparently from a hacker that was ending the next email. It was asking me to let it override some information that allowed me to get messages. Then a popup from Thunderbird displayed. It said no decent public site would ask to override anything. So I clicked CANCEL. This happened repeatedly. I kept clicking CANCEL. But no emails downloaded, only the message. Then I got help from the Dell tech support that I paid for when buying the computer. It has always been very effective fixing problems, even if they were not with the computer itself. They could not fix the problem. I can see and answer my emails on Primus webmail. Now. no more emails download in the Thunderbird client after. So apparently some setting has been overridden. I got in touch with Primus, and they told me what to reset the port to, but nothing has been downloaded. I am able to send emails from the Thunderbird client. They told me that the server connection (IMAP) was the same port for send and receive. When I click Get Messages in the Thunderbird client, it says something like Checking server availability. But no new emails download. I have read this from Thunderbird:

"To manually configure an account, you will need to have the following details which can be supplied by your email provider. incoming mail server and port (for example, "pop.example.com" and port 110 or "imap.example.com" and port 143) outgoing mail server and port (for example, "smtp.example.com" and port 25) security setting for the connection with the server (for example, "STARTTLS" or "SSL/TLS" and whether or not to use secure authentication) First, open the Account Settings: In the Thunderbird menu bar, click the ToolsEdit menu and select Account Settings, or click the Application menu button and select OptionsPreferences and Account Settings from the sub-menu." I have tried all this to no avail.

What can I do to get email to download to the Thunderbird client? Can I uninstall the Thunderbird and reinstall without disturbing my Webmail? I would be happy for any help you can give me! Thanks!

I've moved my profile folder to a new PC but my address book didn't come across. I've booted up the old computer but all my addresses are gone from TB! Is there a folder I can move to the new PC to correct this?

thanks!

Hi I started my Thunderbird on my laptop today 2024-11-26. However, last emails are from 2024-11-19, i.e 7 days ago.

I don't see what's wrong. No filters, strange sorting or similar are applied. When I login to same mailadress via webmail instead, everything works. There I have many mails between 19th Nov until today 26th Nov.

Any ideas what can be wrong? /Best Regards Joakim

Good day! Could you help me please. There is a trouble with delivering e-mails to our clients, they do not receive our letters because the system returns them back. We cannot understand the reasons. The thing is that it does not happen with each letter. It works in a spontaneous way, some letter can be sent without any problem, another one will be returned.

That is what we get from the system:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 sergeevvrob@mail.ru
   host mxs.mail.ru [217.69.139.150]
   SMTP error from remote mail server after end of data:
   550 Message was not accepted -- invalid mailbox.  Local mailbox sergeevvrob@mail.ru is unavailable:
   user not found

Reporting-MTA: dns; cpanel9.c.fozzy.com

Action: failed Final-Recipient: rfc822;sergeevvrob@mail.ru Status: 5.0.0 Remote-MTA: dns; mxs.mail.ru Diagnostic-Code: smtp; 550 Message was not accepted -- invalid mailbox. Local mailbox sergeevvrob@mail.ru is unavailable: user not found