Форум сообщества Thunderbird

For a couple of months now I have not been able to keep the email client logged into my email account. Every so often I have needed to re-enter my email password in download my emails. However, this does not happen with my email on my Apple iphone, it functions normally. Last year, I added a laptop email using Thunderbird and it also is now having this issue starting about the same time as my desktop. I did not have any issues with my email until several weeks ago and it happens on both computers. I asked here what to check, and followed the instructions given here, still no change. In fact, on my desktop, it no longer will download any emails, no matter how many times I enter my password.

I use the desktop for my regular email use, with the laptop used for when I travel. The iPhone is mostly as notification of emails so I can answer on my desktop.

Let me repeat, everything has worked well and without issues until a few weeks ago. I made no changes in my settings prior to that, no changes to my internet provider, no other changes than normal software updates to Thunderbird.

Thank you for your past guidance and for future help.

How do I reverse folder compaction? I accidentally did a compaction and now ALL of my emails have disappeared from my folders. The Inbox in the Folder Pane still shows the number of emails in the Inbox, but the large window that shows the emails is completely blank. I captured a screenshot but can't attach it. Thanks, Hal

After the last update to Thunderbird 139.0.2 on a windows 10 computer, the write button doesn't work. When I click it nothing happens. I receive messages and can even reply to messages I just can't write new messages. The error console shows an error: 1750426957343 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons UnknownCollectionError: Unknown Collection "thunderbird/moz-essential-domain-fallbacks"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

EssentialDomainsRemoteSettings.sys.mjs:110:15 UnknownCollectionError: Unknown Collection "thunderbird/url-parser-default-unknown-schemes-interventions"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

SimpleURIUnknownSchemesRemoteObserver.sys.mjs:114:15

I think I have turned add-ons off and still have the problem.

Hi there I tried many solutions that I found concerning body text not displayed. But hat no success. Let me describe in detail. From one day to the other the following happened. 1. Emails in the local folder stored on a NAS (for archive purposes) did no longer display the body text (from one day to the next) However I could still transfer them into the corresponding inbox and then read them. 2. Upon trying to change settings, reinstalling the newest version of Thunderbird and also an older version, the solution of putting the emails into the inbox and reading them or forwarding them to another account does no longer work What I tried:

      1. Repair the Folder:
      2. Rebuild the Global Database:
      3. Check for Add-on Conflicts:
      4. Verify Account Settings:
      5. Examine Local Folders Storage:

Now my knowledge is depleted and I am looking for help. Thanks in advance. nelexc

Since upgrade to 128.10.1esr, list of emails in local folders is visible, but cannot view email contents, cannot forward, cannot reply, cannot move, cannot delete.

IMAP folder functionality is all OK.

Occurs in both 64 bit and 32 bit versions of 128.10.1esr

After this occurred on 64 bit machine, we had 32 bit two machines running a previous version of Thunderbird that were still able to access (read, forward, delete, etc) emails in the same local folders (local folders are on network and accessible to 3 different computers).

After upgrading one of them, access to emails on local folders broke on that one, but still working on remaining machine running older version.

This means it is not corruption of local folders (e.g. folder repair and .msf deletion don't make any difference).

It seems to be a problem with this version since update.

How can this be fixed, do we need to wait for another update?

Is there a way to locate the empty "Inbox" In the TB folders and delete it from there?

I can't see them in any sub, and "Inbox.sbd" is empty 🤷

( TB folders are located on a local Disk, managed by Dropbox. Also doing Cloud BKP)

For a week, I have not been able to send any emails through Thunderbird.

This is the only day that I have been able to delve further into the problem.

If I send an email, this is the response that I get after sending. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I have contacted my main provider and they have been useless. I contacted my secondary provider and they sent me what the settings should be. I checked their info against mine and everything is correct.

I prefer Mozilla products over all others and I wish to get this corrected sooner later, I have two assignments to send over the weekend.

I would rather being doing something else that trying to figure out this problem.

I should be celebrating or mourning the passing of my wife 3 years ago, than trying to figure out what is wrong.

One thing I did do was to go to the Mozilla website and download Thunderbird again in case there was a conflict somewhere in the system.

Thanking you in advance. K

Hi! I am trying to rid myself of Microsoft Outlook and am transitioning to Thunderbird. I will speak in Outlook terms... I want to do the same with Thunderbird. My Outlook activity is saved on the server and on my hard drive as .pst files. I periodically do a backup up by simply copying them to another drive. I would like to do the same in Thunderbird but don't know what the file name, extention or folder name/locaton is.

What is the file name and extention for the Thunderbird version of these files and what folder on my hard drive can I find them? A search on C:/ for .mbox returns nothing. Your insights will be welcomed!

Jim

Trying to send mail. Getting a message Sending of message failed An error occurred while sending mail. Relaying denied you must check for new mail before sending

I need to find appointments in my Calendar...however, when I open the "Find", it only allows messages and contact searches. Is there another way to search the Calendar?

Thank you, Nancy

Suddenly messages have disappeared from all folders; all I see is No messages found.

I tried Repair Folder. It appeared to work, it ran for several minutes on my Inbox, but that didn't help.

I discovered that if I run in Troubleshoot mode that all messages appear, but when I close Thunderbird and relaunch, which opens without Troubleshoot mode, that all messages have again disappeared.

I'm running 128.11.0esr with windows 10.

Hiya. I had a message that I accidentally deleted by force-of-habit. I found it in Bin and selected Move To/Favourites/Inbox. It's now disappeared and doesn't show in the search. It's not present on my Gmail account either. Is there any way to get this back?

When I delete an email message, they do not go to Trash, they just disappear. I have used TB for several years but this started happening just recently. I can right click on a message and Send To to Trash, or drag and drop, and both those and work. I have went through all the settings I can find, and don't see any obvious problems. I did find a "fix" from 2023 that involved deleting the Smart Mailboxes folder and restarting TB but that that didn't help.

I just pressed Enter and the whole topic disappeared. Why? Why do you do this? This is my whole subject: Why do you do your things automatically, when I try to do manually? You have a great EMAiL-software: Thunderbird. Why do you want to screw it and the user? Computer usage should be reliable. I have lost so many EMAiLs since you broke the EMAiL paths logic with threads. Why? Why did you want to make it complicated? I had a good filing system with Thurnerbird for years. Why did you have to break it? Why didn't you even make it optional, but mandatory?

How can I get the old EMAiL-filing back without the Thread-Paths? Please help!

I didn't ask this immediately, but during the years, I have lost so many important EMAiLs (again today), that now I ask.

After working fine for years, Thunderbird stopped receiving email from my POP accounts a month ago and I haven't been able to get it to work since. After weeks of experimentation and frustration, the only way I can get TB to download POP mail is to install and run it in Windows Safe Mode with networking. However, once installed in Windows Safe Mode, TB run in Windows normal mode will successfully send messages from each account.

It would take pages to describe everything I've tried, so I won't. The results of all the tweaking and updates is the system specs below.

OS: Windows 10 Home (x64) version 22H2 AVS: BitDefender Email: Thunderbird 102.15.1 Add-ons: None Theme: Default Accept cookies: Always Exceptions: (added any that seemed even remotely associated with issue) https://accounts.google.com https://mail.google.com https://www.googleapis.com https://pop.gmail.com https://pop.gmail.com:995 https://smtp.gmail.com https://smtp.gmail.com:587 https://pop.centurylink.com https://pop.centurylink.com:995 https://smtp.centurylink.com https://smtp.centurylink.com:587

Saved passwords: mailbox://pop.centurylink.net (mailbox://pop.centurylink.net) Oauth://accounts.google.com (https://mail.google.com https://www.googleapis.com/auth/carddav https://www.googleapis.com/auth/calendar) smtp://smtp.centurylink.com (smtp://smtp.centurylink.com) smtp://smtp.gmail.com (smtp://smtp.gmail.com)

Hardware acceleration: Off

Gmail POP server: pop.gmail.com Port: 995 Security: SSL/TLS Authentication: Oauth2

Gmail SMTP server: smtp.gmail.com Port: 587 Security: STARTTLS Authentication: Oauth2

CenturyLink POP server: pop.centurylink.net Port: 995 Security: SSL/TLS Authentication: Normal password

CenturyLink SMTP server: smtp.centurylink.com Port: 587 Security: STARTTLS Authentication: Normal password

I'm at a total loss as to what I've missed or where to look next. I would appreciate any help.

Thunderbird 128.5.2esr (32-bit) Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true, plenty of space as I keep it regularly cleaned. I can clear the issue by making another folder of a different name, copying all messages to that folder then running COMPACT on the new folder and nothing is amiss. Run it on the original problem folder and no issues. Delete the original folder and create another with the same old name and transfer the messages to the now new originally named folder. Delete the TEMP folder. Then run a COMPACT on the problem folder and no issues.

Then run compact on the whole message tree and sure enough the COMPACT issue has now moved to a different folder. I suspect you could chase this thing till the cows come home but won't resolve, just moves it from folder to folder.

Now I could just kill Thunderbird and reinstall but this is intriging. Not sure if that would help. Ran TROUBLESHOOT MODE clean with out the only extension I use and no change. Stumped.

Thanks!

I used ImportExportTools NG to export messages from one profile and import to another.

I tried to export only selected messages from my one of my local folders (it seemed an option, but IET NG is not intuitive).

Whatever, the import process has created a sub-folder in the local folder of the same name, and there is a huge redundancy (duplication) resulting.

My question: how can I merge the sub-folder into the parent, when dragging and dropping is not allowed?

So....shame on me, but I have some 19,870 emails dating back a couple of years of which I've done nothing about until now after having other TB email issue. Now it's time to tackle this problem. I've been clicking on my mouse like a robot just going down the line getting rid of all these old emails that at this point mean nothing to me. Obviously after a couple of years they're meaningless and anything important I might've needed, I've dealt with. Is there a way to delete the rest of these unwanted-unneeded emails other than just clicking away as I've been doing. Also....this has caused a problem with compacting my Inbox emails. Any help out there would be greatly appreciated!

Thank you, Michael....

I'm not asking a question now; I already found the answer. I'm contributing an answer in case others run into the same problem I did. The archive function in Thunderbird was running painfully slowly. I remembered it as being fast, moving from local folders (from POP) to local archive folders quickly, but lately it had been slow, like seconds per message. And I had thousands of messages to deal with. This is on Windows 10 Pro.

The fix turns out to be in Settings -> Windows Security -> Virus and Threat Protections. It has an option "Cloud-delivered protection", which "Works best with automatic sample submission turned on". Now frankly that sounds like a major-league security hole to me, sending old private messages to Microsoft! Turning them both off fixed the problem. Now archive is entirely local and isn't held up by Windows mucking into the system and trying to make copies of private mail and send them to the mothership before moving them. I don't know how Windows "Threat protection" broke into the internal operation of T'bird but that was an easy fix once I found it, and the archive function is very fast, even moving thousands of messages at a time.