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Thunderbird 102.0 corrupts emails

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB wa… (читать ещё)

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB was downloading about 880 messages in my main inbox. Of course, there are not nearly that many new messages. I searched and did not notice any new emails in the listing. However, I found that two recent messages had been corrupted in some way. I enclosed an image. When I open the message, there is not even the normal header with the different choices. There is just what appears to be a bunch of information that has been mushed together in place of this email. I found two emails like that. I right clicked on the two, and deleted the corrupted messages. Then I compacted files. For a moment, things seemed OK. Some other emails near those that would not display worked again. However, shortly after I did another compact folders, I got the same message -- downloading the same 880 emails. Now I have two new messages corrupted.

Please help! I have no idea how to stop this corruption. This account is hosted on Google Workspace. I have it set to sync only the last 90 days of messages.

Задан Mark Lang 5 месяцев назад

Последний ответ от Matt 3 месяца назад

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Microsoft 365 SMTP server intermittently rejecting connections

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMT… (читать ещё)

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMTP server. I can send and receive using Outlook on the Office website, but I can't send locally from Tbird. Error message screenshot herewith. I have tried every possible permutation of server settings, which currently are:

Server name: smtp.office365.com Port: 587 Security: START/TLS Authentication: OAuth2

MS support says these are correct, and they are at wits' end to understand what is going on. They asked me to ask Tbird support, so I am.

I should add that at about the same time I started getting SMTP rejections in Gmail on my Android phone, and miraculously that was corrected yesterday, without any action from me. There is something odd going on at Microsoft - does anyone know what it is? My other accounts on Tbird work fine of course.

Задан lesrose1959 4 месяца назад

Дан ответ gp 2 недели назад

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HELP...

Everything was working fine in Thunderbird for a LONG time. A few minutes ago I opened it and instead of opening normally it opened to a page called 'account setup'. Th… (читать ещё)

Everything was working fine in Thunderbird for a LONG time. A few minutes ago I opened it and instead of opening normally it opened to a page called 'account setup'. There was another tab called 'home' that had buttons for email, calendar, address book, etc. Clicking email took me to the account setup page again.

HOW DO I GET IT BACK TO NORMAL?????

Задан bossman3 8 месяцев назад

Дан ответ Toad-Hall 8 месяцев назад

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Sending email

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I … (читать ещё)

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I cannot send emails on any of the accounts.

When I reply to an email, the send button is greyed out. When I make a new email and click on send nothing happens. I can still receive emails. There are no messages that I am doing anything wrong.

I have four separate accounts, each with their own SMTP server. Send doesn't work on any of them. My OS is Windows 10 and is up to date. My antivirus is McAfee LiveSafe (16.0) and it is up to date.

Задан tozerdd 1 год назад

Дан ответ Matt 1 год назад

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Version 102.0 Some email messages are blank. Possible mail corruption.

Hi, I did an upgrade yesterday from 91 to 102. This morning, I get a few issues. Some email messages are blank. Some have a lot of header and content code displaying that… (читать ещё)

Hi,

I did an upgrade yesterday from 91 to 102. This morning, I get a few issues. Some email messages are blank. Some have a lot of header and content code displaying that is not related to the email I am opening but from a different email message. Some emails have no HTML content but others are fine.

On my cellular device, I am using the Bluemail app and all messages are there and are fine so it appears to be related to Thunderbird 102 upgrade.

I have used Thunderbird for years and this is an issue I have never seen? I am running an IMAP account.

Thanks,

Mike

Задан mike611 5 месяцев назад

Последний ответ от Wayne Mery 3 месяца назад

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Problem with TASKS List after 78.6.1 update

Hello, Since upgrading to 78.6.1 yesterday, my TASKS list that displays alongside my Calendar is listing all my tasks going back to when they were first created. I have g… (читать ещё)

Hello,

Since upgrading to 78.6.1 yesterday, my TASKS list that displays alongside my Calendar is listing all my tasks going back to when they were first created. I have gone through all of them 3 times now, ticking all the boxes to clear them off the Task list but when I restart Thunderbird they are all showing in the Tasks list again. I've tried double-clicking on an entry and then 'Edit All Occurrences', made changes and then saved again, but they all just keep reappearing in the Tasks List as if they haven't been completed??

Задан bgaynham 1 год назад

Дан ответ Toad-Hall 1 год назад

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Folders and emails not visible after updating to version 102.1.2

I have been using Thunderbird for many years and have previously updated without problem. But upon updating to version 102.1.2 I suddenly couldn't see my folders or email… (читать ещё)

I have been using Thunderbird for many years and have previously updated without problem. But upon updating to version 102.1.2 I suddenly couldn't see my folders or emails (see attached image). However, if I search for an email I will get a list containing the relevant emails, but as soon as I click on an email in the list I go back to the blank screen like at login with no folders or emails.

I have trawled through related fixes and have tried deleting all of the .msf files in my profiles but to no avail. I really hope that someone will be able to assist.

Задан AustThunderbird 3 месяца назад

Дан ответ Toad-Hall 3 недели назад

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can not send mail after update ver78 SOLVED: caused by TLS

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration … (читать ещё)

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

Задан copyjerome 2 года назад

Дан ответ sfhowes 2 года назад

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Thunderbird crashes @ nvwgf2umx.dll on startup on old Win 7 Ultimate machine

Guys hello! I was using thunderbird for my mails on windows 7 on an old machine..Recently it started crashing on startup..I checked for solution on google then i found ou… (читать ещё)

Guys hello! I was using thunderbird for my mails on windows 7 on an old machine..Recently it started crashing on startup..I checked for solution on google then i found out i could start with safe mode only...(i wasnt using any addons so disabling them had zero effect)

Because i didnt want to continue with safe mode only, So i zipped my profile folder and created a backup.. Then i downloaded Thunderbird Setup 91.5.0.exe and tried fresh install with deleting the old profile directory...

Now thunderbird doesnt start even with 0 profile..It doesnt start with safe mode too ! I cannot even go to profile manager (thunderbird.exe -p )

I dont know what to do!

I have found crash id but i cannot understand what the problem is! Can anyone help ?

(also posted in https://www.reddit.com/r/Thunderbird/comments/s7v29j/thunderbird_crashes_on_startup_on_old_win_7/ )

crash.main.3 1642611496 95d99cbd-8c84-46e3-8f15-a0682233c3f1 {"AdapterDeviceID":"0x1245","AdapterDriverVersion":"8.17.12.8026","AdapterSubsysID":"319819da","AdapterVendorID":"0x10de","Add-ons":"default-theme%40mozilla.org:1.2","AppInitDLLs":"acaptuser64.dll","AvailablePageFile":"3593490432","AvailablePhysicalMemory":"2764484608","AvailableVirtualMemory":"8793042358272","BlockedDllList":"","BreakpadReserveAddress":"81657856","BreakpadReserveSize":"83886080","BuildID":"20211117150618","CPUMicrocodeVersion":"0x14","ContentSandboxCapable":"1","ContentSandboxLevel":"1","ContentSandboxWin32kState":"Win32k Lockdown disabled -- Operating system not supported","CrashTime":"1642611496","DOMIPCEnabled":"1","FramePoisonBase":"9223372036600889344","FramePoisonSize":"65536","GraphicsCompileShader":"ps_text_run_ALPHA_PASS_TEXTURE_2D","InstallTime":"1642610573","LauncherProcessState":"0","MinidumpSha256Hash":"893c907c8bcc3e73b97ca102b30775dcba7e4094fe2e4dd3d4816dc4e391d04b","Notes":"\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ D2D1.1? D2D1.1- OMTP? OMTP- EGL? EGL- GL Context? GL Context+ ","ProductID":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","ProductName":"Thunderbird","ReleaseChannel":"release","SafeMode":"0","SecondsSinceLastCrash":"916","ServerURL":"https://crash-reports.thunderbird.net/submit?id={3550f703-e582-4d05-9a08-453d09bdfdc6}&version=91.3.2&buildid=20211117150618","StackTraces":{"crash_info":{"address":"0x38","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"modules":[{"base_addr":"0x7fee9fd0000","code_id":"4CE7C5A2c6000","debug_file":"d3d11.pdb","debug_id":"B861747BFA1743B5A41012E0740381761","end_addr":"0x7feea096000","filename":"d3d11.dll","version":"6.1.7601.17514"},{"base_addr":"0x7fef1e70000","code_id":"61952BCDa3000","debug_file":"mozglue.pdb","debug_id":"6ACC7ED414B1A6CF4C4C44205044422E1","end_addr":"0x7fef1f13000","filename":"mozglue.dll","version":"91.3.0.7991"},{"base_addr":"0x7fef6be0000","code_id":"4E3909F7806000","debug_file":"nvwgf2umx.pdb","debug_id":"E153665D0CC04912BAB2E1CA54C7DE571","end_addr":"0x7fef73e6000","filename":"nvwgf2umx.dll","version":"8.17.12.8026"}],"status":"OK","threads":[{"frames":[{"ip":"0x7fef70518d3","module_index":2,"trust":"context"},{"ip":"0x7fef7052aa6","module_index":2,"trust":"cfi"},{"ip":"0x7fef6f8b4e0","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e8910f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e5efef","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e5e3f0","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e282ad","module_index":2,"trust":"cfi"},{"ip":"0x7fef6de5121","module_index":2,"trust":"cfi"},{"ip":"0x7fef6de6c4f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c8da8f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c52a7e","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c8e08a","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c52820","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c43277","module_index":2,"trust":"cfi"},{"ip":"0x7feea01f61d","module_index":0,"trust":"cfi"},{"ip":"0x7feea00124b","module_index":0,"trust":"cfi"},{"ip":"0x7fee9ff9396","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fe60e5","module_index":0,"trust":"cfi"},{"ip":"0x7feea0109c3","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fe632d","module_index":0,"trust":"cfi"},{"ip":"0x7feea0193f3","module_index":0,"trust":"cfi"},{"ip":"0x7feea018f9a","module_index":0,"trust":"cfi"},{"ip":"0x7feea0188c9","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fdb78f","module_index":0,"trust":"scan"},{"ip":"0x7fef1e7a59c","module_index":1,"trust":"scan"}]}],"unloaded_modules":[{"base_addr":"0x180000000","code_id":"4850C38Cb3000","end_addr":"0x1800b3000","filename":"acaptuser64.dll"},{"base_addr":"0x7fef1c00000","code_id":"4CE7C7715000","end_addr":"0x7fef1c05000","filename":"KBDTUQ.DLL"},{"base_addr":"0x7fef6be0000","code_id":"4E3909F7806000","end_addr":"0x7fef73e6000","filename":"nvwgf2umx.dll"}]},"StartupCrash":"0","StartupTime":"1642611464","SystemMemoryUsePercentage":"35","TelemetryEnvironment":"{\"build\":{\"applicationId\":\"{3550f703-e582-4d05-9a08-453d09bdfdc6}\",\"applicationName\":\"Thunderbird\",\"architecture\":\"x86-64\",\"buildId\":\"20211117150618\",\"version\":\"91.3.2\",\"vendor\":null,\"displayVersion\":\"91.3.2\",\"platformVersion\":\"91.3.0\",\"xpcomAbi\":\"x86_64-msvc\",\"updaterAvailable\":true},\"partner\":{\"distributionId\":null,\"distributionVersion\":null,\"partnerId\":null,\"distributor\":null,\"distributorChannel\":null,\"partnerNames\":[]},\"system\":{\"memoryMB\":4077,\"virtualMaxMB\":8388608,\"cpu\":{\"extensions\":[\"hasMMX\",\"hasSSE\",\"hasSSE2\",\"hasSSE3\",\"hasSSSE3\",\"hasSSE4_1\",\"hasSSE4_2\",\"hasAVX\",\"hasAES\"]},\"os\":{\"name\":\"Windows_NT\",\"version\":\"6.1\",\"locale\":\"tr-TR\",\"servicePackMajor\":1,\"servicePackMinor\":0,\"windowsBuildNumber\":7601},\"hdd\":{\"profile\":{\"model\":null,\"revision\":null,\"type\":null},\"binary\":{\"model\":null,\"revision\":null,\"type\":null},\"system\":{\"model\":null,\"revision\":null,\"type\":null}},\"gfx\":{\"D2DEnabled\":false,\"DWriteEnabled\":true,\"ContentBackend\":\"Skia\",\"Headless\":false,\"EmbeddedInFirefoxReality\":false,\"adapters\":[{\"description\":\"NVIDIA GeForce GTS 450\",\"vendorID\":\"0x10de\",\"deviceID\":\"0x1245\",\"subsysID\":\"319819da\",\"RAM\":1024,\"driver\":\"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um\",\"driverVendor\":null,\"driverVersion\":\"8.17.12.8026\",\"driverDate\":\"8-3-2011\",\"GPUActive\":true}],\"monitors\":[{\"screenWidth\":1024,\"screenHeight\":768,\"refreshRate\":75,\"pseudoDisplay\":false}],\"features\":{\"compositor\":\"none\",\"hwCompositing\":{\"status\":\"available\"},\"gpuProcess\":{\"status\":\"unavailable:FEATURE_FAILURE_PLATFORM_UPDATE\"},\"wrQualified\":{\"status\":\"available\"},\"webrender\":{\"status\":\"available\"},\"wrCompositor\":{\"status\":\"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10\"},\"wrSoftware\":{\"status\":\"available\"},\"openglCompositing\":{\"status\":\"unused\"},\"omtp\":{\"status\":\"disabled:FEATURE_FAILURE_DISABLED\"},\"d3d11\":{\"status\":\"available\",\"version\":45056,\"warp\":false,\"textureSharing\":true,\"blocklisted\":false},\"d2d\":{\"status\":\"unavailable:FEATURE_FAILURE_D2D_FACTORY\",\"version\":\"1.1\"}}},\"appleModelId\":null},\"settings\":{\"blocklistEnabled\":true,\"e10sEnabled\":true,\"e10sMultiProcesses\":8,\"fissionEnabled\":false,\"telemetryEnabled\":false,\"locale\":\"en-US\",\"intl\":{},\"update\":{\"channel\":\"release\",\"enabled\":true},\"userPrefs\":{\"widget.content.allow-gtk-dark-theme\":false,\"widget.content.gtk-high-contrast.enabled\":true},\"sandbox\":{\"effectiveContentProcessLevel\":1,\"contentWin32kLockdownState\":3},\"launcherProcessState\":0,\"addonCompatibilityCheckEnabled\":true,\"isDefaultBrowser\":null},\"profile\":{}}","TelemetrySessionId":"6b0ed529-5564-4d95-9e70-d47b9d06f1e0","ThreadIdNameMapping":"3604:\"IPC I/O Parent\",3272:\"Link Monitor #1\",3220:\"Socket Thread\",1448:\"Permission\",3144:\"Timer\",1296:\"BackgroundThreadPool #1\",2480:\"JS Watchdog\",3468:\"TaskController Thread #0\",1400:\"TaskController Thread #1\",1548:\"TaskController Thread #2\",3408:\"TaskController Thread #3\",1988:\"Cache2 I/O\",2040:\"Cookie\",1912:\"Worker Launcher\",316:\"WindowsVsyncThread\",1596:\"Renderer\",2824:\"WinCompositor\",2756:\"WRWorkerLP#0\",1000:\"WRWorkerLP#2\",216:\"WRWorkerLP#1\",3324:\"WRWorker#2\",3672:\"WRWorker#0\",1716:\"WRWorkerLP#3\",772:\"WRWorker#3\",3320:\"WRWorker#1\",1064:\"Compositor\",3088:\"ImageIO\",3168:\"IPDL Background\",3476:\"QuotaManager IO\",1512:\"HTML5 Parser\",2872:\"IndexedDB #1\",1152:\"StyleThread#0\",1976:\"StyleThread#1\",1092:\"StyleThread#2\",312:\"ImageBridgeChld\",2320:\"WRSceneBuilder#1\",2408:\"WRSceneBuilderLP#1\",2468:\"WRRenderBackend#1\",1068:\"DOM Worker\",1308:\"StreamTrans #25\",2712:\"Untrusted Modules\",2904:\"ProxyResolution\",1872:\"mozStorage #1\",2808:\"TRR Background\",816:\"DNS Resolver #1\",3096:\"BgIOThreadPool #1\",3400:\"DNS Resolver #2\",3312:\"DOM Worker\",2308:\"SSL Cert #1\",1632:\"SSL Cert #2\",2312:\"PlayEventSound\",192:\"StreamTrans #29\",1304:\"StreamTrans #32\",2820:\"StreamTrans #33\",1628:\"IPC Launch\",3156:\"ProcessHangMon\",2588:\"GMPThread\",4156:\"WRSceneBuilder#2\",4160:\"WRSceneBuilderLP#2\",4164:\"WRRenderBackend#2\",4360:\"SwComposite\",4364:\"WRSceneBuilder#3\",4368:\"WRSceneBuilderLP#3\",4372:\"WRRenderBackend#3\",4376:\"SwComposite\",4380:\"WRSceneBuilder#4\",4384:\"WRSceneBuilderLP#4\",4388:\"WRRenderBackend#4\",4392:\"SwComposite\",4396:\"WRSceneBuilder#5\",4400:\"WRSceneBuilderLP#5\",4404:\"WRRenderBackend#5\",4408:\"SwComposite\",4412:\"WRSceneBuilder#6\",4416:\"WRSceneBuilderLP#6\",4420:\"WRRenderBackend#6\",4452:\"StreamTrans #35\",","TotalPageFile":"5321986048","TotalPhysicalMemory":"4275302400","TotalVirtualMemory":"8796092891136","URL":"about:blank","UptimeTS":"110.9308638","User32BeforeBlocklist":"1","Version":"91.3.2","Winsock_LSP":"MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a","useragent_locale":"en-US"}

Задан canraps 10 месяцев назад

Дан ответ Wayne Mery 10 месяцев назад

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browser not supported when trying to log in to gmail

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window … (читать ещё)

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window

Задан abelmovies8 1 год назад

Дан ответ abelmovies8 1 год назад

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Thunderbird 91.0.3 hangs when entering Preferences

Latest release Thunderbird 91.0.3 x64 hangs when entering Preferences. It is very slow scrolling after that and total hang on in a few seconds. OS is Win 10 Pro x64 21H1.… (читать ещё)

Latest release Thunderbird 91.0.3 x64 hangs when entering Preferences. It is very slow scrolling after that and total hang on in a few seconds.

OS is Win 10 Pro x64 21H1.

Also I cannot find the way how to open Config Editor - there is no appropriate tab in Preferences (as far as I see before hang on).

Задан Fixxxer 1 год назад

Дан ответ Wayne Mery 1 год назад

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Outgoing account sign-in disappears

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list. That leads to the error in the att… (читать ещё)

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list.

That leads to the error in the attached photo. Editing or updating the SMTP settings has no effect.

Задан MX5Bob 1 год назад

Дан ответ Matt 1 год назад

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Thunderbird beta storage use of nearly 30GB

Hi, I installed thunderbird beta around version 93 and since then the memory usage on my computer increased to take all of the free space when I open TB. Up to 30GB. I wo… (читать ещё)

Hi, I installed thunderbird beta around version 93 and since then the memory usage on my computer increased to take all of the free space when I open TB. Up to 30GB. I would like to get back to a non-beta version but cannot easily since i have old email accounts on it, no longer synchronised (I would not be able to download these emails again). I also guess that transferring the profile would result in the similar 30GB usage. I am now at TB 98 and still have that problem. I have tried the "remove duplicate messages" add-on which doesn't delete everything. I have multiple occurrences of the same emails with possibly altered content. Any way this could be fixed? Thanks a lot!

Задан yann.rdp 9 месяцев назад

Дан ответ david 9 месяцев назад

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Thunderbird random crashing @ OOM | large -and- @ OOM | small; xul.dll in crash thread. Cause: Bitdefender? (mookien)

I recently updated to Thunderbird version 78.8.1 (32-bit) on my Windows 10 machine and it crashes at random. I was previously using version 60.9.1 without issue. The cras… (читать ещё)

I recently updated to Thunderbird version 78.8.1 (32-bit) on my Windows 10 machine and it crashes at random. I was previously using version 60.9.1 without issue. The crash reports indicate that xul.dll is the culprit. There are several entries--in red--that indicate xul.dll only, so I'm assuming that this is the issue. Any idea how to address this?

I have multiple (IMAP) email accounts on my TB profile from various hosts including IONOS, Hostgator, A2, and Google. I didn't have any issues when I was using an older version of Thunderbird but now the crashing is persistent. This is happening at both work and home; I'm using the same email profile for both. It's also happening for other users at my company who have recently upgraded. Different A/V for home/work PCs so not sure that this is the issue.

Using the following add-ons: Manage Emails (Nostalgy++), Manually sort folders, Provider for Google Calendar, Quickfolders, and Remove Duplicate Messages. Tried to restart with add-ons disabled and was still crashing.

Any help would be greatly appreciated. Thanks.

Задан mookien 1 год назад

Дан ответ mookien 1 год назад

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Since Thunderbird 68.2, won't open - Crash reporter opens. SOLVED caused by BitDefender

I've had issues with the 68.2 release. Thunderbid does not open, I just get crash reporter. With versions 68.0 and 68.1, if I uninstalled it and reinstalled, Thunderbird … (читать ещё)

I've had issues with the 68.2 release. Thunderbid does not open, I just get crash reporter. With versions 68.0 and 68.1, if I uninstalled it and reinstalled, Thunderbird would open. But with version 68.2, all I get is Crash Reporter. I updated Thunderbird on my laptop too and I'm having the same issue. So I now have no access to my emails. Something is terribly wrong.

Задан Paul 3 года назад

Дан ответ sfhowes 3 года назад

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Why does Thunderbird freeze my computer after installing release 38 SOLVED: hardware acceleration = hanging new message notification pop ups (bug 1186755)

Release 38 was pushed to my computer 3 days ago. The computer now freezes every time I hit "Get messages." Every time. My business has ground to a halt.

Задан warren.laws 7 лет назад

Дан ответ warren.laws 7 лет назад

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TB 91 not retaining settings on restart

Steps to reproduce: Changed settings: Sort by --> threaded Layout --> messenger pane off Start at --> Inbox (which is gmail) Actual results: Next restart of TB r… (читать ещё)

Steps to reproduce:

Changed settings: Sort by --> threaded Layout --> messenger pane off Start at --> Inbox (which is gmail)

Actual results:

Next restart of TB returns those settings to their default. Changes retained only until restart, then back to defaults. TB 91.2.0 Windows 10 Pro on HP laptop Have used TB for many years. Did not realize auto-update was on (didn't used to be on). Have now turned it off again. This change to updates was retained.

Expected results:

Should have retained those changes on restart.

Задан sreigle 1 год назад

Дан ответ sfhowes 1 год назад

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Thunderbird 78 already running but not responding

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while. When I went to use TB later at night I could not open TB & got a messa… (читать ещё)

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while.

When I went to use TB later at night I could not open TB & got a message it was already running but not responding. There were 2 instances showing in Task Manager but I could not close them. Sometimes when I tried a message came up saying "The operation could not be completed" and "Access is denied". I had to power off the PC to clear out TB.

TB was working again but just to be safe I uninstalled and reinstalled it. And it continued to work after that. Until this morning, and now the same problem.

In addition, when I went to use Firefox it now had the same problem. FF was installed several days ago but there never was a problem till now. There were several instances of FF in Task Manager and I could end most of them, but there was one where I got the "The operation could not be completed" and "Access is denied".

Now the PC was stuck with TB and FF that could not be closed, and I had to power off the PC to clear them out.

Any suggestions on how to fix this problem would be appreciated. Thanks

Задан Mike109 1 год назад

Дан ответ Mike109 1 год назад

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Messages disappear every time Thunderbird checks for new messages; can make reappear though

On my laptop (Macbook Pro 2020; macOS 10.15.7), in Thunderbird (78.6.1; 64-bit), within only one email account (IMAP; server type = owl), the messages I see in every fold… (читать ещё)

On my laptop (Macbook Pro 2020; macOS 10.15.7), in Thunderbird (78.6.1; 64-bit), within only one email account (IMAP; server type = owl), the messages I see in every folder for that account disappear every time Thunderbird checks for new messages. (I have changed the time value to verify this.) This of course just started happening today, has worked fine for many months before this (even last night), and I recall no changes having been made to trigger this.

I can see the messages in any given folder again "if" I click on another folder and then back on that original folder. It is as if Thunderbird is forced to reload/re-show them. Or, I can right click on any folder, choose Properties and then click Repair Folder. This, too will restore visibility to the messages, until Thunderbird checks for new messages; whereupon, they all disappear again.

In order to give you wonderfully helpful people more information, just in case...

  • I did add this email account in Thunderbird using the Owl for Exchange extension, which has worked great. I do not know if it may be the culprit. Restarting Thunderbird in Safe Mode cannot verify this operation since the account is not even available when doing so.
  • I have multiple email accounts created in Thunderbird, even other IMAP accounts, and this only happens with one account.
  • This same problem email account does not have issues online or through my phone.
  • I noticed that this problem email account is the only one that will not allow me to Compact Folders. That option is greyed out for some reason.
  • If I have unread messages in my Inbox, then the Inbox folder still indicates as much, even though the messages are not visible until I re-jog things.

I am currently out of ideas.

Задан applejack 1 год назад

Дан ответ applejack 1 год назад