Форум поддержки Thunderbird

The height of the viewing panel for emails is far too small. I can only see a couple of lines of text at the most and am unable to reduce the height of the incoming list of emails as previously in order to increase the height of the viewing panel. I have been helped to increase the font size of the overall layout so that I can now read it better but the green button to declare that my problem has been solved tells me that the page isn't working!

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

This bug was reported 28 days ago and has yet to be resolved. https://bugzilla.mozilla.org/show_bug.cgi?id=1857734

The temporary fix for the unpopulated unified folders including the Sent folder, and the issues with missing messages, some showing up in individual folders and not the unified folder and vice versa were just that, temporary fixes. Yesterday, the Sent folder was back to being unpopulated, and the individual folders containing my important and starred messages were all open for some mysterious reason. How this happened out of the blue is also a mystery, because I was not notified of an upgrade. If upgrades are installing on my computer without my permission, this is completely unacceptable. This is a subject that needs to be taken seriously at this point.

I have been trying to use Paypal to donate to Thunderbird. It just keeps giving error message "something went wrong" The Contact Us link on the Donations page didnt work either so I had to fiddle around getting to this page. Also sent question to an Admin. Very frustrating

This is NOT Thunderbird but a whole new program and it's terrible!

Something this dramatic is NOT AN UPDATE!

It's very poor configuration and does not function anything close to what was before.

SOOOO MANY THINGS ARE WRONG AND DON'T WORK RIGHT.

The older version would be an IMPROVEMENT to this set up!

Please don't cop an attitude like we don't know. WE DO KNOW!

This is NOT BETTER.

PLEASE RESTORE THE OLDER VERSION AND LET US CHOOSE!

i SO REGRET THAT ID ALLOWED THIS, HAVING TRUSTED YOU.

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

screen suddenly so large and can't see the message. how to delete the red circled part to make the message larger so I don't have to scroll to see it. have adjusted the font size, etc. but nothing changes

I have message threads that contain messages that are not part of the thread. I don't know how they got linked into the same thread, so are many months apart. Some times I find more than one thread in which a series of messages occur. Any ideas why that may have happened?

I would like to correct the threading but can find no way to edit threads to remove message or to break threads. Is there a way to edit threads?

I am distressed. I've used Thunderbird for years and had to create a new version of my IMAP account using EXCHANGE. I did that. I know it was successful because the EXCHANGE account showed up in Thunderbird and I then spent days transferring emails from the old IMAP account personal email folders into duplicate folders in the new EXCHANGE account.

Then today I closed my browser. When I re-opened Thunderbird, the new EXCHANGE account was absent. Since I can't use the old IMAP account any more, I tried again to create an EXCHANGE account. When I tried to do that, I got a message that "the server already exists" (see image below) and I am unable to complete the task.

So the previously created EXCHANGE account has disappeared, with all my emails in it, I can't create a new one, and the IMAP no longer works (and won't accept my password to send or receive). I feel completely stuck and I've lost several years of emails.

The fact that the message said that the server already exists makes me think and hope that my EXCHANGE account still exists somewhere. Can you help me find it? Many thanks in advance. Steve

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla.

Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help me back into Mozilla.

Dear Thunderbird/Mozilla,

I got the "Want Thunderbird On Your Phone?" email what starts with "Did you know that less than 1% of Thunderbird users fund all the work we do? We are completely funded by donations from our global community."

My question is did you know the Thunderbird is getting worse and worse? You would like money from user meanwhile you don't take care what users want?

The new Supernova is a big crap: - multiple folders can't be selected in the same time - Customized icon function also has been removed - TB always makes folders' file corrupted, folders always must be repaired time to time - TB time to time gets stuck during email sending and when I restart TB it removes the email from the Draft so I lose my already written email - TB always turns on f*cking Threads view on all news folder but Thread view is disabled - TB always uses Correspondents column instead of "From", "Recipient" and "Size", I can't set a customized default view. - I always have to restart the TB after a few days because it becomes very slow

Since Supernova has been released we almost each day got calls from our clients and complain about TB why it is getting more useless day by day. So it is a sad story but true.

Thanks, Zsolt

Its bad enough the latest version hides my return email and I have to search for it. Now I just had to resign up for all my emails! If its not bad enough to have all my email passwords lost, how about when you try to valid it with a return address? TBird is locked up waiting for the email vendor to finish restoring my account and will not retrieve my access codes from another. I had to log on to every different site to get my codes! I am officially looking for a new client to handle my email. I had you for many years, but you blew it! I notice you are offering new service, but I don't need fancy calendars, I simply need a client that will reliably send and receive my email. Besides, if you are spending your time on new features, I assume you are not fixing the important issues, like this, that you caused, by trying to add on more features, like dumping my return email where I can't find it.

Please fix T-bird email. We are a non-profit, long-term, Firefox user that paid & signed in 2months ago, & cannot send email. Please fix ASAP; problem is something to do with SMTP server. We don't want to, but we will have to go very soon. Thanks, Refuges for All WildLife.

I find it interesting that after criticizing Mozilla Thunderbird on Twitter, the very next day my laptop seized up and required 2 restarts, then Thunderbird lost three new emails on one email account and started downloading 940 old messages from my Network Solutions mail server. That is some vicious, partisan push-back. Are you all based in Russia? I feel so blessed that religious certitude no longer requires that we heretics be burned at the stake.

When I open T-Bird on one of my laptops, it will not download any emails, and the icon left of "inbox" just keeps endlessly swimming back & forth horizontally.

Additionally, whenever I click "SEND" on an email message, I get the error message below in the screenshot. How can I resolve this issue? Any & all help appreciated.

duplicate of /questions/1407076 thread.

I have noticed this for I think more than a year now. I get a phishing (shouldn't phishing be spelled pfishing (p for people), maybe it's me) email for a fake UPS delivery. I know it is fake and I click on forward, select the email address"fraud@ups.com", type in: "PHISHING - PHISHING - PHISHING" in the subject line and in the body of the message then click on send. This is one of the message I get: Sending of the message failed. An error occurred while sending mail. The mail server responded: YaFjpYS1t77IDYaFopDMr1 internal error AUP#EML-038. Please check the message and try again.

What have the cracker/hackers done to the message so that I cannot forward it to security people?