Форум сообщества Thunderbird

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all my email accounts, saved emails, calendar setting, basically it looks like a fresh install. An internet didn't offer much help. I did find some info about Troubleshooting Information from the Help option and found the profile folder location. It looks like there are still folders there but I am not sure what they really contain. I tried installing Thunderbird on top of the current program but it made no difference. I also tried an Import of the Default file location that Thunderbird suggested and I got an error message that the Import failed unexpectedly. I've scanned my PC for any viruses and found none. I am using the latest version of Windows 11. Seems like a weird problem as I used Thunderbird yesterday with no problems. Any help would be greatly appreciated. Thx,

I've been using Thunderbird for years with multiple google accounts on both Windows and Linux machines, no issues. On my main Windows computer one of the accounts started asking for authorization on a regular basis 2-3 months ago. I deleted the account, hoping to fix the issue, but when trying to add it back, I am stuck with this persistent issue:

- I get to the stage Mozilla Thunderbird Email wants to access your google account.
- When I click Allow, instead of finishing the setup, it brings another popup window: Authentication required - Mozilla Thunderbird.
- No matter what I enter there (full gmail address, just the gmail name etc), it's not accepted, and the same window pops up again and again.

I tried to reinstall Thunderbird a couple of times, and also deleted all files inside C:\Users\xxx\AppData\Local\Thunderbird and C:\Users\xxx\AppData\Roaming\Thunderbird . No change.

The issue affects only this particular computer, only this particular gmail account. All other gmail accounts work fine on this computer, and on my other computers (Linux and Widnows ones) all gmail accounts work fine, including the one which I am struggling with on the first computer.

There seems to be some caching going one which cannot be defeated by uninstalling Thunderbird and deleting the two C:\Users\xxx\AppData\*\Thunderbird folders. Where else can it be stored? Could it be Windows registry file?

Thank you in advance.

After deleting/removing a gmail account Thunderbird gets stuck in a loop constantly requesting that I login into that non-existing account.

The only solution I found was from over 2 years ago suggesting that we manually find and remove some random files, which also caused me to have to re-login into all of the existing accounts.

I feel like adding and removing accounts is a basic functionality for email apps. How has this not been fixed in over 2 years??

And why does it even remember removed accounts? If I remove it from the list of accounts I expect Thunderbird to delete all mentions of it from my system.

I got charged twice for a recurring monthly donation. Once on the old 9152 card and once the new 6767 card. I got the new card because there was fraud on the old one which was closed down. I just got a bill for $5.70 on the old credit card and another charge for $5.60 on the new card. Please stop the $5.70 recurring donation charge on the 9152 card. thanks Robin

Hello, Sorry, I have 2 problems... - When I try to create a new subfolder, nothing happens. - in the "file" submenu, "compact the folders", and "empty the trash" never come "active"

I will not be surprised these two situations come from the same origin... Thanks in advance if you can give me a way to find it. Best regards François Cuq

Bästa Thunderbird, Jag vill föreslå att ni tar ut en avgift för att använda Thunderbird. Det är orimligt att ni som enda (?) e-postsystem skall vara gratis, och att ni 'går på knäna'. Den som vill använda Thunderbird är säkert villig att betala en slant, om han därtill tvingas (!), annars kan han ju gå över till gmail eller Outlook eller något annan leverantör, som 'kostar skjortan'.

Dessutom föreslår jag att ni ändrar min e-postadress till 'lasse@kirunabo.se. Den adress ni har, lars.andersson@officekiruna.se, är urgammal. Min ännu tidigare adress, lasse@kiruna.nu, försvann för att system-ägaren inte hade vett att ta betalt !!!

Med vänlig hälsning Lars E. Andersson (frivillig donator) adress: lasse@kirunabo.se

I created two groups under News, it is now in the Left Tab area Account listing, now I can't delete both of the news groups and their Trash folders from the tab listing. There is no "DELETE FUNCTION" on either news group. How do I delete these two? Nothing is setup, so I should be able to delete those in the listing.

Dear Mozilla *Thunderbird, kindly please, for the account with e-mail: dzobek@numizmat.sk - is it possible to get the invoice of our latest account membership payment? Thank you. Best regards, Drahomir Zobek, Numizmatika Kremnica, Slovakia

Hello,

How do I create a new account with Thunderbird? (The support article hasn't been updated in 3 years.) Is it still possible to create a new account with Mozilla, or do I need to create an email account with a third party such as Mailfence and then log in? Should I just use Seamonkey instead? Please advise. I would like to integrate my browser and email. Thank you.

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

Hello

I'm trying to set up Outlook in Thunderbird and I'm completely lost. I think I have the following problems

1) I can access my Outlook account on the Outlook platform, but I sign in using my @ymail address So strange as it may seem, I don't have or know my outlook email address to fill in

2) When I sign in to the Outlook platform, they send me an email to my @ymail address, and when I click on it, I get into my account. So strange as it may seem again alas, I don't know my Outlook password to fill in

I'll probably have other problems, but for now I'd like to know how to solve the 2 above problems. If you're wondering, I have read up about setting up Outlook in Thunderbird, but I can't find any answers to my questions.

Thanks in advance for any help

We have several accounts and apart from a newly added account all incoming emails go to the Local Folders inbox. but the new account is using its own inbox. How do I redirect this accounts received mail to the Local Folders inbox together with with the others?

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is more and more difficult now for us. Under "please select" you must notice "Other" ! kind regards Antoine

in TB 128.5.0esr catchall identities - *@domain.org - don't seem to work anymore. Well...

I regularly receive email at my catchall address: "Kordin <your-business-name@mydomain.com>"

But my mail host won't let me send from a custom @mydomain.com without setting it up, which is too much hassle.

So I spent a bunch of time a while ago setting up a different mail provider to send from these custom addresses, while still using my primary provider just for my most important addresses.

TB used to use the identity with a specific match for a from address to reply from. Otherwise it would match the *@mydomain.com identity and reply from "What You Called Me <what.address.you.used@mydomain.com>"

Currently it seems to select the wild card identity, but not populate the name. It also no longer displays the warning message that it will use an alternative identity.

I feel sure there's been some regression here, but the TB docco is all over the place.

Can someone please shed some light on this for me?

All relevant links gratefully received.

I have a business domain with four email accounts at GoDaddy on Microsoft Outlook. I have a new laptop (Windows 11); when I set up Thunderbird for the accounts, three came in fine, but one does not connect to the server - the account on TB shows just an "Inbox" with no mail, no other folders. All the settings appear to be identical between the different accounts. What am I missing?