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128.2.3esr - cannot find calendar and the new Spaces toolbar. Fails also in troubleshoot mode

Since yesterday I have Thunderbird nebula 128.2.3esr on my Windows 10. But I cannot find my calendar and the new left sidebar isn't available, but only a little button on… (читать ещё)

Since yesterday I have Thunderbird nebula 128.2.3esr on my Windows 10. But I cannot find my calendar and the new left sidebar isn't available, but only a little button on the left upper corner with seven button without function. I've tried a lot, I cannot find any description about a same failure in the Internet.

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Transfer files to Thunderbird from windows mail

My previous question on this was not resolved.......can anyone help please? I have an old vista 32 bit PC with windows mail. I have bought a Windows 10 32bit PC I have fo… (читать ещё)

My previous question on this was not resolved.......can anyone help please?

I have an old vista 32 bit PC with windows mail. I have bought a Windows 10 32bit PC I have followed the instructions from this link https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird for exporting the emails on the Vista PC into a folder on a My Book Essential drive. Looking at the properties of that folder it has 3GB and 18,333 files. I then plugged the My Book Essential drive into the Windows 10 PC and followed the instructions (from the same weblink) to import the folder into Thunderbird. The export took about 10 or 15 minutes on usb2. The import seemed to be far too quick and only took about 15 seconds, albeit on usb3. It appears to have imported the folder structure but none of the folders seem to contain any emails. Please can you suggest what I should do?

The files on the USB have an EML extension When I double click on them from the windows 10 pc with Thunderbird installed, they open with Thunderbird.......although not in the same screen as the one in Thunderbird that opens up with my accounts set up.

Thanks David

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Thunderbird had a problem and crashed. Crash reporter is unable to submit a report for this crash. "Failed to run minidump-analyzer" Kubuntu

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day. For some reason it is unable to send a crash report, … (читать ещё)

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day.

For some reason it is unable to send a crash report, instead I get the attached window pop up.

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moving Thunderbird data to a new computer didn't work - help, please!

I've - I hope! - followed all the Thunderbird Support instructions on moving a Profile from one computer to another with a different OS (save a copy of the profile file f… (читать ещё)

I've - I hope! - followed all the Thunderbird Support instructions on moving a Profile from one computer to another with a different OS (save a copy of the profile file from the first computer, download and install TB on new computer, locate its "Profile" folder, and then either paste the contents of the former profile file into the new profile file [thus overwriting the latter]), then open TB . . . but it didn't work.

I then tried the same, but with a slightly different method: I copied the name of the new profile file, gave it to the old computer's profile file, then renamed the new profile file, and pasted the old profile file -- now with the proper new name -- into the new directory. . . that, too, didn't work.

I've spent a few hours trying to get this to work, and am nearing the point of giving up on TB as an email solution.

Any help would be very welcome!

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I've found a bug, what do I do with it?

I am using Kubuntu 13.10 64 bit OS and Thunderbird Ver 24.4.0. I transferred my old profile in to the new system and eventually found where it goes but as advised previou… (читать ещё)

I am using Kubuntu 13.10 64 bit OS and Thunderbird Ver 24.4.0.

I transferred my old profile in to the new system and eventually found where it goes but as advised previously I went to "Help | Trouble Shooting" and clicked on the "Open Directory" button alongside "Profile Directory" tag... the button does nothing. That's the bug, "the button does nothing"

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I cannot get my Mac OS X Mail.app mailboxes imported by Thunderbird.

I run Mac OS X version 10.11.6, El Capitan. I have used Apple's Mail.app for many years. I'm trying to convert to Thunderbird, version 52.5.2. I have successfully created… (читать ещё)

I run Mac OS X version 10.11.6, El Capitan. I have used Apple's Mail.app for many years. I'm trying to convert to Thunderbird, version 52.5.2. I have successfully created a TB account, but I have not been able to create usable copies of any of my Mail.app mailboxes in TB.

I have faithfully followed "Importing Apple Mail messages" in the page titled "Switching from Apple Mail to Thunderbird". That method thinks it works, but imports exactly 0 mailboxes.

I also went through all of "Install, Migrate and Update" multiple times, but nothing there helps.

Finally, I tried TB's Events and Tasks --> Import... path, but that processes only files of types .ics (for calendars) .csv "Outlook Comma Separated Values (*.csv)" (or .ics for calendars).

I did discover that Mail.app has an "Export Mailbox..." option, which will produce a mname.mbox directory for each exported mailbox. I've tried getting TB to use that as input by copying it to the Local Folders directory before starting TB. TB somewhat recognizes the .mbox folders that are there, but it doesn't show the mail to me when I select them.

So the question is: How DO I get my current mail copied to TB?

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probs migrating data from windows mail to thunderbird

hi i'm at my whits end trying to get my data across from windows mail. I paid someone to sort this, and he said it will continue to say the connection is lost while gett… (читать ещё)

hi i'm at my whits end trying to get my data across from windows mail. I paid someone to sort this, and he said it will continue to say the connection is lost while getting data across from windows mail. its been a week now. i cant get it to work properly. none of my addresses are there, mail continues to not arrive at my PC (when I've got it on my phone), it just keeps saying loading message 1 of 3457. but never gets to the total. the number has remained the same for many days now so obviously its loaded all the emails, but it still appears stuck. also the preview window seems to not work (has worked once or twice). frustrated...

dont want to buy stupid microsoft products but i just cant work this way?

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Quicktext incompatible with version 140

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't c… (читать ещё)

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't care how good 140 might be; if I can't use my app, QUICKTEXT, then I don't need this. How do I go back to 128 or to a version that works with my extension?

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Bulk migration of thousands of mails from Thunderbird POP to IMAP (GMAIL) and Server Time Outs

Hey folks, I recently started the process of migrating my accounts from POP to IMAP. I have several accounts set up on Thunderbird which have been getting mail via POP fo… (читать ещё)

Hey folks, I recently started the process of migrating my accounts from POP to IMAP. I have several accounts set up on Thunderbird which have been getting mail via POP for years. The idea is to migrate all these accounts to IMAP and I've started the process on one of the smaller accounts, but have already ran into issues with server time outs due to the quantity of mails I'm trying to copy over.

I set up both the POP and IMAP account for the same address on Thunderbird and manually set up the folders (or labels on GMAIL) on the IMAP account to replicate the set up of the pop account. Setting the folder structure manually is not a problem, the problem I've run into however, is that when copying any large amount of mails from the POP account to the IMAP account, it just doesn't seem reliable.

The progress displays in the status bar, but on transferring a folder with about 2,000 emails, it seemed to time out and not transfer everything over. I then had to go through a long process of comparing emails in each folder to know what was left to transfer.

I'm yet to transfer much larger accounts, some with tens of thousands of emails and I need to be sure everything gets transferred properly.

Can anyone suggest a tool or add on or method that even if the server times out, that it can just continue where it left off and I can be sure that all the mails will transfer eventually? I understand the upload process can be slow and I don't mind having to wait or doing it overnight, just as long as it's done right and I'm not left having to compare thousands of accounts, folders and mails.

Any help would be greatly appreciated!

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Downgrading help

Been using TB for about 10 years. My last upgrade was to ver 52.9.0. in 2018. Since, I have clicked the upgrade button a few times. I do not know what ver I was runnin… (читать ещё)

Been using TB for about 10 years. My last upgrade was to ver 52.9.0. in 2018. Since, I have clicked the upgrade button a few times. I do not know what ver I was running before my accidental upgrade to 115.16.2 a couple days ago. This ver is terrible. I want to go back to my previous ver, but not sure what it was.

So a month ago I did a win 10 backup to my external drive. Not sure how to just restore TB on win 10 backup. Also, I weekly copy my profile to a thumb drive.

1. Where is that ver number located in the copied profile so I know what ver I was running? And if I find it can I just uninstall TB and all files/profile and reinstall that version; then import my copied profile without losing 10 years of mail?

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New Thunderbird release

I am trying to upgrade from ESR to Release. I saved my profile successfully, went to the install page and clicked Download. Got a request to donate, which I did. Then … (читать ещё)

I am trying to upgrade from ESR to Release. I saved my profile successfully, went to the install page and clicked Download. Got a request to donate, which I did. Then I got a page saying Thank you, Finish installing and enjoy Thunderbird. But there is no way to finish installing and I never got a download file. I've tried multiple times, nothing happens. Help!

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Cannot find "Thunderbird.exe-p"

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copi… (читать ещё)

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copied the profile (renamed) into the folder on the new laptop. When I run "thunderbird.exe-p" I receive a message "cannot find Thunderbird.exe-p" and asked to try again, but without success. I would be grateful for help on this problem. With thanks Alan

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Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux M… (читать ещё)

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

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Endless password check

First of all, I love your product. Have used it for many years.On a club computer trying to put it on my computer and it is endless checking passwords. No matter what I t… (читать ещё)

First of all, I love your product. Have used it for many years.On a club computer trying to put it on my computer and it is endless checking passwords. No matter what I try when installing my yahoo in my or my gmail account

It has verified it with both email providers. The provider show the thunderbird is being used as a client. I have tried this with the email password and without no matter what I do I cannot get past this problem. I have windows ten

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Migrating from a Windows 10 computer to a Windows 11 computer and many aspects are not working correctly

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer. I've installed Thunderbird v115.12.2 and successfully moved all my accounts, email… (читать ещё)

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer.

I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emails, calendars, etc., to the new computer.

Several things are NOT working correctly, though:

1 - Settings will not open. Here is the message from the error console:

Error: No such tab mode: preferencesTab

   openTab chrome://messenger/content/tabmail.js:758
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

tabmail.js:956:17

   openTab chrome://messenger/content/tabmail.js:956
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

2 - Customize menu does not open

3 - The hamburger menu in the upper right corner does not open

4 - The spaces toolbar on the far left is missing

5 - Events and Tasks are missing from the menu

6 - My calendar is nowhere to be found - I can't find a way to access it (on my old computer, I clicked on the calendar icon in the spaces toolbar on the left side of the window)

Thunderbird on my old computer was also running v115.12.2 when I backed up the profile folder to move it.

I tried downgrading to Thunderbird v102. I had all of the same issues listed above PLUS all my accounts and emails disappeared. -- I've brought it back up to v115.12.2.

Could someone please help me get Thunderbird working correctly?

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Problem to open Thunderbird

Dear Sir or Madam, I need your help. My Thunderbird shortcut no longer opens. The shortcut C:/Online/Thunderbird is empty. The folder no longer exists and my Thunderbird … (читать ещё)

Dear Sir or Madam,

I need your help.

My Thunderbird shortcut no longer opens. The shortcut C:/Online/Thunderbird is empty. The folder no longer exists and my Thunderbird can no longer be found after an update on November 1.

I can still find Thunderbird version 128.4.0 260MB from 1.11.24 and my old profile from 7.11. under Windows Programe.

What can I do to get my Thunderbird back? Reinstall Thunderbird and integrate the profile?

I haven't actively deleted the program and can't remember updating it.

I was just able to save the profile to a USB stick.


Many thanks in advance for your efforts


German Kann die Verknüpfung von Thunderbird nicht mehr öffnen. Diese ist nicht mehr auffindbar.. Mein Thunderbird ist wohl nach einem Update am 1.11. nicht mehr auffindbar. Finde unter Programe Thunderbird Version 128.4.0 260MB vom 1.11.24 und mein alten Profil vom 7.11. noch. Was kann ich tun um mein Thunderbird wieder zu erhalten? Neu installieren und das Profil einbinden? Habe aktiv das das Programm nicht gelöscht und kann mich an ein Update auch nicht erinnern.. Konnte das Profil gerade auf einen USB-Stick sichern

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Two Thunderbirds are installed now...

I have long had an ESR version (140.1.1) on my Win11, for which I had selected all the defaults from the installer around a year ago. I followed [instructions] to migrate… (читать ещё)

I have long had an ESR version (140.1.1) on my Win11, for which I had selected all the defaults from the installer around a year ago.

I followed [instructions] to migrate to the Release version (141.0).

I imported the same profile as that exported by the ESR version.

ISSUE: Now I have 2 separate installations of Thunderbird as shown in Windows "Apps" panel, the old and the new one. Both are 64 bit. Each holds its' own versions of my folders and synchronizes separately.

QUESTION: What's the best way to resolve this? I only want the Release version, but fear a process (that I imagine on my own) which will damage one or both. Such is my luck with these matters.

Thanks in advance, AL

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