Форум сообщества Thunderbird

TBird v102.12.0, 32bit, WIn7Ent.

Just started this morning, I'm getting the following error on one POP3 account:

The stat command did not succeed error getting message number and sizes mail server outlook.office.365.com responded server unavailable 21

This is happening only in TBird--I can get that account's email via my iPhone's built in email app--and it is happening on multiple PCs that are similarly configured.

I have multiple accounts set up on office365 (via GoDaddy). Others are working fine with the same settings.

What I have done so far, with no joy:

I have successfully logged into Office365 directly

I have regressed to an earlier version of TBird.

I have deleted and recreated the problem account (which required resetting the password). The deletion/recreation succeeded, but email will still not download for that account.

I prefer not to use IMAP.

Tonight I accidentally mistyped my password upon starting Thunderbird, so I chose "enter new password" and retyped it correctly. But now it won't download my mail, and I can't find any way to try entering the password again. (My password is not saved.) When I click "Get messages" the blue progress bar flickers at the bottom of the screen briefly but the Activity Manager remains blank. No mail is downloaded and there are no progress messages. There is also a small "null" note at bottom left, not sure whether that's related.

I have tried restarting Thunderbird several times, and restarting my computer entirely. No difference. I went into Settings / Privacy and Security and confirmed that there is no password saved. None of the settings have been changed. But I'm not getting an error message when I try to download mail, it's not doing anything at all (aside from the brief flicker of the progress bar).

I tried sending a test message and got the error "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.theworld.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." But none of my settings have changed. I can access my mail via web server so there isn't a problem with the ISP. But answering mail that way is really clumsy and time-consuming. I need my Thunderbird!

I am using Thunderbird 102.12.0 with Windows 10 Pro. I have been a happy Thunderbird user for many years (since 2015 I think) and have never encountered this problem before. I really hope you can tell me how to solve it, I am aware of several time-sensitive messages in my mailbox and I can't download anything. Thanks very much for your time!

All of a sudden, I cannot send emails using Thunderbird.

I get: "Login to server mobile.charter.net with username (my emails address) failed."

When I hit cancel I get: "Unable to authenticate to outgoing server (SMTP) mobile.charter.net Please check password and verify the 'Authentication method' in account settings outgoing server (SMTP)"

I have not changed anything.

I set up Thunderbird a very long time ago and I have no clue how to start trouble shooting this.

Can I get a step by step process to fixing this??

Even when I input my PW, which I know is correct, it still will not let me send emails.

Thanks

Bob

• passwords have been verified as valid
• usernames have been verified as valid
• webmail logins work perfectly
• Thunderbird 64 bit stopped working after an update 3 days ago
• NOT using a proxy or VPN - Windows 11 Home set to not use proxy
• Thunderbird set to NOT use a proxy - auto-detect is off
• Everything worked perfect prior to the update several days ago

I'm at a loss as to how to fix this issue - any suggestions would be very welcomed.

Webbi

I have followed all instructions both thru gmail and Thunderbird. I have tried to use different email/gmail accounts and have triple checked all entries and settings are correct. Am 'normally' reasonably tech savvy but this one had got me. Error message: Unable to log in at server. Probably wrong configuration, username or password.

Please help...at head banging stage :(

Multiple e-mails are marked as junk. Why can I only unmark them one by one? I can select multiple e-mails and archive them but not unmark them as junk. Why?

BTW: sometimes the language in Support mozilla changes to German. Why?

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an older server and there is no encryption or password. When I hit send I get a prompt for a password. Which then fails. I can send email from spectrum webmail so it seems to be a problem with the thunderbird software.

settings:

mail.twc.com port:110 Connection Security: None

I manage 2 gmail addresses for my wife and myself. Lately when recipients respond to my mail the address is changed to my wife's and i miss these mails. I have checked all the settings i can and reply is set correctly. It does not make sense. It is profoundly weird.

Can anybody offer a possible solution?

Thanks john

I cannot configure yahoo mail on MacOS Ventura on Thunderbird. I get a error message trying to add my Yahoo mail account to Thunderbird: "Unable to log in at server. Probably wrong configuration, username or password." When I set up my Yahoo mail for OS Mail I got a pop-up window to authenticate at Yahoo. I did not receive that when trying to config the account on Thunderbird. I am using Firefox as my browser. I do not have the Block pop-up windows box checked in Firefox settings. I'm using the account settings recommended by Yahoo. Incoming server Hostname: pop.mail.yahoo.com Port: 995 Connection security SSL/TLS Outgoing server Hostname:smtp.mail.yahoo.com Port: 465 Connection security: SSL/TLS

Hi,

I spent some time modifying my filters to handle new messages that I hadn't handled before. Afterwards the filters mostly worked but a few didn't. I checked them repeatedly and they're correctly formed. When I run filters manually and I check the log it says the action (moved message to Advertising) was done, but it wasn't.

When I select the Advertising folder and move my pointer over the message window it displays as an hourglass and the top of the folder list shows a dot oscillating back and forth. Waiting a long time didn't help. I compacted the folders and that didn't help either. TB was responsive and the Advertising window behaved normally too, i.e. I could scroll, view, mark, or forward a message normally. The Task Manager showed CPU use continuous from 2 to 5%. I checked and my C: drive had 62 GB free and the Recycle Bin had nothing significant on C: so that shouldn't be a problem. Eventually (maybe 15 min. later?) that stopped happening, but the filter problem persisted.

I noticed that Advertising had 10,701 messages so I selected the oldest 10,042 and deleted them, but that failed with an error message saying I should empty Trash, compact folders, and try again. I did that and it completed successfully.

After all that I tried again and the filters still didn't work, but now the Advertisements folder was behaving normally.

That's about all I can think of. How do I get the filters working again.

Mike

When I enter a contact name Thunderbird offers suggestions. Unfortunately when a contact email is changed the old data is included in the suggestion. How do I refresh or clear that cache so only correct addresses are suggested?

I am not completely computer savvy and have encountered a daunting problem. I have three separate GMail accounts in Thunderbird, all have worked perfectly well until 2 days ago. One has suddenly generated an "authentication failure while connecting to server imap.gmail.com". I have read many posts and checked everything I understood (don't want to make things worse) and all settings appear the same on each account. I have no idea where the problem lies and would appreciate a simple (not really technical)answer if anyone can help me.

Is there a way or will this it be added for header information be added when replying to emails? That information is needed on replies. It is only avaialble if you do a forward of a message so why not during a reply. The reply with header should be similar to Outlook or Gmail it seems to be a standard across many email clients.

Example:

Best Regards, Dedicated User

______________________________________________________ Subject: Possible feature request Date: Mon, 3 Jul 2023 02:39:23 +0000 From: Just Asking question <example@gmail.com> To: destination@somewhere.com

I tried to add as remote address book in Thunderbird a google account using CardDAV and providing the CardDAV URL, the Google username and the password and fails validation. From Log Viewer:

" 2023.07.03 14:22:01:991 : Validation module : Validating without discovery request on https://www.googleapis.com/carddav/v1/principals/directory@swiss-property.ch/lists/default/ … 2023.07.03 14:22:02:070 : Validation module : Impossible to parse the server response because of this line : { ^ 2023.07.03 14:22:03:015 : Validation module : debug mode : cardbookServerDiscoveryRequest : 1 2023.07.03 14:22:03:017 : Validation module : debug mode : cardbookServerDiscoveryResponse : 1 2023.07.03 14:22:03:018 : Validation module : debug mode : cardbookServerDiscoveryError : 1 2023.07.03 14:22:03:019 : Validation module : debug mode : cardbookServerValidation : [object Object] 2023.07.03 14:22:03:026 : Validation module : Discovering phase 1 request on https://www.googleapis.com/carddav/v1/principals/directory@swiss-property.ch/lists/default/ … 2023.07.03 14:22:03:078 : Validation module : Impossible to parse the server response because of this line : { ^ 2023.07.03 14:22:04:048 : Validation module : debug mode : cardbookServerDiscoveryRequest : 1 2023.07.03 14:22:04:051 : Validation module : debug mode : cardbookServerDiscoveryResponse : 1 2023.07.03 14:22:04:055 : Validation module : debug mode : cardbookServerDiscoveryError : 1 2023.07.03 14:22:04:056 : Validation module : debug mode : cardbookServerValidation : [object Object] 2023.07.03 14:22:04:066 : Validation module : Discovering phase 1 request on https://www.googleapis.com/carddav/v1/principals/directory@swiss-property.ch/lists/default/.well-known/carddav … 2023.07.03 14:22:04:099 : Validation module : Impossible to parse the server response because of this line : -----------^ 2023.07.03 14:22:05:077 : Validation module : debug mode : cardbookServerDiscoveryRequest : 1 2023.07.03 14:22:05:079 : Validation module : debug mode : cardbookServerDiscoveryResponse : 1 2023.07.03 14:22:05:080 : Validation module : debug mode : cardbookServerDiscoveryError : 1 2023.07.03 14:22:05:081 : Validation module : debug mode : cardbookServerValidation : [object Object] " I am using Thunderbird 102.12.0 (64-bit) on Ubuntu 22.04 LTS. Please note that I could do without problems exactly the same operation (exactly the same CardDAV URL, Google username and the password) about 2 months ago using a slightly older version of Thunderbird. Also just logging in in Google in Firefox with the username and the password of the remote address book works fine and I can see all the contacts. So this problem looks like a bug introduced very recently in Thunderbird that was not happening 2 months ago or so. This makes Thunderbird unusable for me, so until this is fixed I will switch back to Evolution. Please let me know when fixed or if you have another solution. Thanks.

When my cat walked across my keyboard and somehow deletes multiple emails from my inbox, I started searching for a way to undelete them. The only icon for the trash folder I can find is the one that's labeled "Empty Trash". I've searched Firebird Help for terms like "undelete" and "access trash folder", "retrieve from trash", etc etc, but have found no mention of this common problem, or the common solution that so many other applications have. I also searched settings for "trash" but found nothing related. What am I doing wrong?

I've been using Thunderbird for ages and I love it. Just today, 7/6, I can't send any emails. I last sent some on 7/4. I have not changed anything so what could be the reason for this. Here is the error I get: Sending of the message failed. An error occurred while sending mail. The mail server responded: <a-123-lene@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. My email is correct.

With two TB IMAP email accounts, I am seeing incorrect return paths in the headers and sent mail copies from one account. Both are google accounts, B is a business google account and A is a personal gmail account.

Email sent from account B is delivered to the proper address, but with a return path to account A. So all replies are coming back to the wrong account.

I have double checked the setting for Copies & Folder and both stipulate unique locations. I have even tried to specify the correct B email in the Reply-to Address. Copies of the sent email are saved in the Gmail Sent Mail folders on BOTH accounts! The header in the copy in the A Sent Mail shows it is from my personal account, not my business account!

I notice one odd thing -- This seems to have started happening when I switched business domain registrars and moved business email from godaddy to dreamhost. Sent mail copies had previously been saved to the regular Sent folder but after editing the settings for the mail server, it switched to the Gmail Sent Mail folder. Could that have anything to do with it?

(I'm not all that knowledgeable with the technical end, just enough to probably get myself in trouble.)

Thanks in advance for any advice/suggestions.

Hi,

I have a folder that receives messages from manually dragging messages into it or from filter rules. Previously the folder showed lots of messages but now it displays as empty. However when I display the properties of the folder (screen shot attached) I see 4445 messages and 254 MB on disk. When I look at the folder file the size is 266,023,603. If I click Repair Folder nothing happens. I checked the filters in msgFilterRules and the only actions for that folder are "Move to folder" and "Mark read".

How can I get the messages in the folder to display correctly?

Thanks, Mike