Форум сообщества Thunderbird

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated.

What's going on and how can I resolve it to rationalize/simplify the structure?

Today, July 31,2024... Told by Spectrum that third party Thunderbird is no not supported on their servers

* My email 'In box' is frozen and the Login box persistently fails for xxxxxxx@roadrunner.com on mail.twc.com 

• My take away is that the only way I can retain my address is to attach it to a web mail account such as https://webmail.spectrum.net/mail or google mail.

Is there any way to keep Thunderbird separate and retain my current email address?

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

AFter the most recent update (102.2.1), emails no longer show in my collapsed Inbox. I have to expand it and click on each individual email in order to see messages. Local folders display properly. This seems to have been the second update in a very short time. In the previous one, the list of emails displayed but the emails did not show up on the right side when clicked on.

Hi Everybody,

I'm having a strange result with the signature placed on my outgoing eMails.

The signature text, ( Account Settings ) uses the HTML option and is straightforward: ==========
Regards,
Paul

But the result somehow attaches a couple of unwanted characters before adding the actual signature text: --

==

Regards, Paul

Thunderbird is adding a couple of characters at the very top of the signature, "--" Where can I find and eliminate these characters

Many Thanks, Paul

I have been using Thunderbird with multiple POP accounts for about 15 years with few problems.

Since upgrading to the latest version, with was about a week ago, emails are downloaded again and again, for as long as they remain on the server, which is for most accounts 7 days.

I can see the emails are marked as read on the server (my host is X-10 Infinity and been using them for 4 years), but every time Thunderbird connects to the server, it downloads all the messages again.

My mailboxes are filling up with duplicate messages, sometimes 10+ copies of each one. I haven't changed any settings on the server or in Thunderbird, so not sure what is causing this.

If I click to Get Messages manually, Thunderbird only downloads 1 or 2 messages, if anything. But for some reason when the scheduled connect runs (for example: every 30 minutes) it seems to pull down all messages in the POP mailbox again and again.

Is there anything I can set or change to fix this please, or is this a bug you are working on?

I really don't want to change so I download messages from the server and delete them immediately rather than in 7 days as this allows me to have a backup in case my computer needs to have a re-install.

Thanks for any help. I'm sure I'm not alone with this problem.

Tony Payne

I am nearly 100% sure Mozilla killed the address book in an update, but... does anyone know if there is a secret secret place where Mozilla may have stashed a copy of an address book before they did their supremely bad coding on a Thunderbird Update?

It is something that happened in the past 2-3 months, but appears to cover the past 2 years. I have abook.sqlite and abook.mab and all that, BUT from 11/2020. Nothing more recent. As far as I can tell Mozilla did not nuke my entire profile or anything, just lost nearly 2 years of addresses.

Any help or CONSTRUCTIVE ideas would be appreciated.

Since the last update of Thunderbird for Linux (upgraded to 102.2.2), my unified folder is now ignoring one of the mailboxes.

The corresponding mailbox still receives e-mails and I can consult them by clicking the mailbox itself, but its messages do not appear in the unified folder, they are not even counted (see attachment) and the quick filters does not return results from that mailbox either.

This is a company mailbox synced with IMAP/SMTP.

After accepting the upgrade from 91.xx to 102.3.2, Thunderbird won't show any folders. All Account Settings are still there, Addresses are still there, Filters are still there, and I can send emails successfully through various accounts.

I've toggled all the View settings I could find. Troubleshooting Mode is no different. All add-ons disabled or removed. The button in the About page continually reloads the current version, although it did pick up 102.3.3 when that was released.

It's probably a simple thin, but I haven't figured it out and am eager for suggestions. Thank you!

Hello to all,

I am experiencing an empty folder panel problem since last Friday. Profile is still alive and files present, TB is uploading incoming mails but not showing any since it is not showing any folder in the Folder Panel.

The error consol gives the below initial problem :

11:37:39,791 Uncaught (in promise) Exception { name: "NS_ERROR_FAILURE", message: "error executing async statement", result: 2147500037, filename: "resource:///modules/calendar/CalStorageDatabase.jsm", lineNumber: 204, columnNumber: 0, data: null, stack: "handleCompletion@resource:///modules/calendar/CalStorageDatabase.jsm:204:33\n", location: XPCWrappedNative_NoHelper } CalStorageDatabase.jsm:204

I found one message (https://support.mozilla.org/en-US/questions/1391870?page=2) with a possible solution around replacing local.sqlite in calendar-data by backup version but this did not solve my problem.

Genius ideas and/or understanding if the above error appreciated ! :-)

Thanks to all

I just installed Mac OS Ventura and now get “Thunderbird.app” is damaged and can’t be opened. You should move it to the Bin when trying to open Thunderbird.

Any isea on how to fix this?

I can't create a second email account that uses the same incoming and outgoing server. When I click Done it just says "Incoming server already exists."

Why is Thunderbird not allowing me to add another email address? I don't get it.

For example, email1@vicastrology.net and email2@vicastrology.net - I've added email1@vicastrology.net but it refuses to add email2@vicastrology.net!

Thanks, in advance.

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing contact to an existing list in Personal Address Book, I had to create an entirely new list because there is no way to add an existing contact to an already existing list. If there is a way, I sure couldn't find it.

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profiles' folder. However, when I try and do so, I am not successful because at some point the backup process glitches out. (I am trying to upload the folder to a Microsoft OneDrive folder and have tried on both my PC running Windows 7 Pro and a Macbook running OS Monterey.) I suspect that my internet connection is not stable enough to copy 30 GB (about the size of the 'Profiles' folder). Is there any alternative to backing up the complete 'Profiles' folder?

Emails are disappearing from my incoming mailbox after a week and I don´t find them in the trash box or any other folder. I don´t find any settings causes this. I think this maybe started when I change the account to imap from pop.

This morning I clicked the button to download my latest e-mails. As they hit the In Box all the messages already there just disappeared! Gone! Not in In Box, not in Trash, not anywhere! Some of them were important business messages requiring a reply. This is a disaster!

Is there any way to recover these lost messages?

Is there any way to prevent this from happening again, short of abandoning Thunderbird and finding a new e-mail program?

I have been using Thunderbird for a couple weeks now, and today is the first time this happened.

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's really annoying to make changes in other computers too.

Any way to sync that please? Using latest thunderbird version.

Hi, really thank you for your great work.

1. My question

I observe that in other editors like VSCode, Sublime Text

If nothing is selected, and I press Ctrl+C, and Ctrl+X the current line would be copied/cut

meaning while in Thunderbird nothing is copied/cut.

※I write only text mail

1. My suggestion

Is it possible to implement this feature? Would be very convenient.