Форум поддержки Thunderbird

Hello

Please can you urgently help with this issue.

We cant seem to access our Thunderbird email today. !

message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem"

Please advise ?

Many thanks Stavros Kosta

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14

When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.

Same results running in Safe Mode.

Any ideas?

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recover them? And how to make sure the newest 2000 mails stay, while anything older gets deleted - and my quota usage comes down.

Thanks for your help. Much appreciated

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic connection and I FREAKING KNOW that it is working because it eventually gives an error message when I try to close it. Because it pissed me off so I copied the file to the Online Email interface for the Email provider.

I can understand crash reports when I close Thunderbird, it gets confused, but when I close just the Email window... What Happens THEN!?!

Recently I was required to change my password for my att.net account (sbcglobal.net email). After that I cannot receive emails from that account. Thunderbird is able to retrieve emails from my google email, but not the att.net account. I keep receiving the attached message.

I have tried resetting the password under "Saved Passwords" without success. I have verified using the same incoming and outgoing server as before. Also tried going back to att.net and changing the password back to the original without success. When I contacted ATT they seemed to indicate that the server settings were correct. I even tried to remove the account and entering it again in Thunderbird.

There is a lot of useful information available that users have submitted, however with my limited understanding the suggestions haven't solved the problem. It seems that the problem is with the account settings within Thunderbird, but can't seem to find it. Any help would be appreciated.

When I try to start Thunderbird nothing happens on my screen. Thunderbird is shown in Windows Task Manager and is using CPU and Memory, so it is running. But it does not open a window. It does not matter how many times I try to start Thunderbird, nothing happens. And then suddenly, poof!, the window opens while I am doing something else. This has been going on for months. I have kept a log. I cannot find any consistency in why Thunderbird starts but doesn't open. I have tried closing all other programs but can find no conflicts. I have deleted parent.lock - that does not help. At the moment Thunderbird is running but there is no parent.lock file I have uninstalled and reinstalled Thunderbird twice. Current version 78.6.0 (32 bit) I have read this forum. I have run out of ideas.

Windows 8.1

Dear,

I used thunderbird a few years and my current version is 78.6.0 (32bit) now. I set up a few accounts which included yahoo/hotmail and used normal. But early in Nov. my hotmail account cannot receive any email and other yahoo accounts can receive normally.

I checked with Microsoft community and found that I must set up two-step verification on the hotmail account. Therefore I followed the instruction to set up. Then I removed my old hotmail account in thunderbird and re-set up the hotmail account with new two-step verification generated new password in TB. But TB still displayed the message (about cannot access the hotmail server....)

I download the another email software - mailbird and setup hotmail account in that software. I type the same account name, two-step verification generated new password, the same imap/smtp server information. The mailbird can access my hotmail account and receive the email normally.

So, does anybody know what the problem is in thunderbird ? (Because I still want to use the TB for my email software)

Thanks

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from another PC it's still broken. Other e-mails as Gmail are working totally fine. I think there is a problem with my account. How can I repair this error? Thank you in advice ! Have a great day.

Why does my Sent messages folder not appear in my Folder pane? My settings are for All folders to be viewed. I'm using Thunderbird version 78 in Windows 10. Thanks for any help.

All of a sudden I cannot see my Unified folders. I have to go to each e-mail address to see what e-mails have come in to my Inbox.

I liked the option of using Unified folders so I could see the e-mails from all my different e-mail addresses on one page.

Please help.

This problem just started in the last couple of hours.

I want to associate Thunderbird Calendar with iCal or Google Calendar files so that when I, for example, book an appointment online and it offers those files to update my calendar, it will correctly populate Thunderbird? I'm not sure if either of those is compatible with Thunderbird.

All of a sudden my 'write email' function does not have ANY WAY to send the email after it is written. No 'send' button anywhere! This after many years of using this email account and happily sending thousands of emails by just clicking the 'send' button. It is suddenly nowhere in site! Help!

I just downloaded Thunderbird 78.9.0 When I try to import everything from Microsoft Office Outlook 2007 I receive the message " no application to import data from found" I am running windows 10 fully updated. How do I get everything moved over to thunderbird?

I've been with Mozilla since the Netscape days and found FF and TB outstanding programs. The last year or so things have been changing with constant nag popups to update things almost daily. I have had Thunderbird and FF both set to NOT do the auto update! Tuesday morning I opened my system and found Thunderbird had updated itself..... It wanted me to setup new accounts. I figured that if I started setting things up it would recognize me and auto complete the setup. It didn't auto complete and after going through the first one I find that ALL MY EMAIL, EVERYTHING saved, was GONE, DISAPPEARED, NOWHERE TO BE FOUND!!!!!! I am so PI$$ed and disgusted with Mozilla Org now it's not funny. Have not been able to find any way to restore things. I would think if a company was going to do such a massive update that changed things they would notify their users to backup or save the data. NO CHANCE...just blindly stumble through!!! I had business email, personal email, family email, MEDICAL emails saved in my Inbox folders. Most of the info stored is not on paper so as I said Thunderbird massively screwed up! RW

Latest Thunderbird update , can't get or send emails. Getting message "Sending of password for user...did not succeed.Mail server ... responded:Server error. " On different computer with 78.8.1 I have no problem. Any fixes?

I searched Google for Thunderbird and the first Ad result is thunderblrd.com with an "L" instead of an "I" I'm assuming it's a scam that has you download a malicious clone of Thunderbird. I'm sure this has been brought to your attention already. Thank you.

I created a filter called BulkMail and set it to put all filtered mail into the folder called BulkMail. It's worked fine for a long time and it is, apparently, still working. But now I'd like to edit the filter and when I enter 'Tools/Message Filters' I only see the window with 'filters for: myemail...' but no filters in the list. It's empty. Where are my filters? What am I doing wrong? Thank You.

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save disk space. This just started in the past week. I want my deleted messages to go to the trash folder and I will manage that folder. I can't seem to find anything in settings that lets me disable this option.

I need help setting up a filter to send spam to a junk folder. I'm getting several spam messages per day to my inbox. Most of them appear to be from a legitimate company but they are usually from a com address that is two unrelated words.

I've tried following instructions, but I'd get to a point where it didn't work.

I added Spam Scores to Thunderbird. I'm in message filters, match x-spam-score. But I can't figure out what to do from there, like "contains", etc . I don't know what to put there. What should I put there, or am I in the wrong place?