Форум поддержки Thunderbird

I'm looking to migrate from IMAP Rackspace to Microsoft 365. At the moment, we are setup in Thunderbird but since Rackspace can only handle 25GB of emails and most of my users had to archive their emails locally through Thunderbird. Just checking tool that we can use to migrate the exported archive emails from MSF to PST file so it will be compatible with outlook once the migration is complete, or is there a better option rather than converting them.

HI Mozilla,

I logged in my email account via thunderbird yesterday 04/16/2024, and all the emails retrieved since 03/16/2024, it looks like only 1 month emails retrieved. My email account set up on 02/27/2024, but I don't get all the emails from 03/15/2024 to 02/27/2024. I used pop - hwhzpop.qiye.163.com 995 and smtp- hwhzsmtp.qiye.163.com 465 to log in Foxmail server successful, and pop-pop.qiye.163.com 995 and smtp- smtp.qiye.163.com 465 to login outlook server successful. Could you help me to fix this issue? attached screenshot is the 1st email of 03/16/2024 retrieved.

thanks

Sean

Just set up Thunderbird - inbox for email account mainly looks fine, except for entries at top of list with only time shown in last column - these are a variety of dates. After that section, my list of inbox messages proper starts. Can I get these initial entries not to display? (or if they have to, why?)

I have suffered a total hard drive crash. Fortunately, I had a complete disk image saved to iDrive. After many hours, I was able to find my profile in the appdata and watch yesterday as my 10000+emails (approximately 10 years of emails!) streamed into my new PC from my Comcast/Xfinity account. However, when I went to access my TB account this morning only a small percentage of the emails that downloaded yesterday were accessible. My TB email account is essentially the file drawer of my life. I want and need to be able to access all 10000+ on a daily basis. What did I do wrong? How can I fix this. Thank you so much!

Dzień Dobry

Poczta Thunderbird nie ściągą nowych wiadomości, usuwane teraz stare, wracają do folderów głównych. Przy odbieraniu wiadomości pojawia się komunikat jak na zdjęciu. Ostatnia wiadomość pobrano ok. 100razy.

pozdrawiam Roman Kalusiński

I am trying to download your program, before I am allowed to select what I want, your software decides which version I need. It then wont let me install it because I need windows 7 or later. Your software has seen I am running windows 10 and downloads what it thinks is the right version but then wont let me install it. Every time I try to get the the page displaying the various programs , it is covered up with a page asking for money so I cant see it. Very poor. How do I get round this.

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet service to Rogers Ignite with its Ignite (Comcast) gateway. My email accounts were supposed to be migrated automatically, but, for reasons unknown, were not, and a tech support representative had to migrate them from the old legacy service to Ignite. After that was done, I opened Thunderbird, and was asked to authenticate my 2 Rogers/Yahoo email accounts, one of which is my primary account, the other a secondary account. I was asked to authenticate the secondary account first, which went well. I then clicked on my primary account in the left-hand pane and was again asked to authenticate, but the dialogue box showed it was for the secondary account. Thinking that this secondary account authentication was just being repeated for no particular reason, and not thinking that the email address in the authentication request box could be changed, I clicked Agree. My primary account is now showing the exact same emails as are listed in the secondary account, and I'm extremely concerned that I will not be able to recover all of the thousands of emails in my primary account, many of which are business-related. When I log into my primary account on the Rogers/Yahoo mail website, the emails in the primary account are still showing, so I know they are still on the Rogers IMAP server. However, I really want to continue to use my primary account on Thunderbird. I'm not sure if I should delete the primary account and recreate it - the Rogers support tech said that deleting the account may result in an issue where my current password for a re-created primary account may not be recognized, so I'm leaving things as they are until I hear back. It the advice is to not delete and recreate the account, what steps can I take to recover the emails on my primary account in Thunderbird. Thanks in advance for any help and advice that can be provided. LES.

Until the 9th of april I had no problem since then I keep on getting the message: login to server imap.tools.sky.com user namemorgandavid33@sky.com failed

retry or enter new password.

I contacted sky and I did change my password on their advice and I still cannot login. How do I get thunderbird to accept this new password. Or is there another issue with logging in?

The Sky.com email is now provided by Yahoo. I can access my emails there but I prefer Thunderbird and have used it for some time now. Thank you for your help.

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

I have a thunderbird account but switched to gmail and now wish to return to thunderbird but error message 400 from Google appears each time.What do I need to do - in simple terms pls

I changed back to Thunderbird from Windows Mail. When I did Thunderbird picked up my old emails from 2018 and before. How can I get them out of Inbox and Sent Box ? TU.

I'd like to uninstall Beta and install regular. But I have very little space. I can move all my local folders to a temp disk (that would be about 8 GB). How much space is needed to install regular Tbird?

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet service to Rogers Ignite with its Ignite (Comcast) gateway. My email accounts were supposed to be migrated automatically, but, for reasons unknown, were not, and a tech support representative had to migrate them from the old legacy service to Ignite. After that was done, I opened Thunderbird, and was asked to authenticate my 2 Rogers/Yahoo email accounts, one of which is my primary account, the other a secondary account. I was asked to authenticate the secondary account first, which went well. I then clicked on my primary account in the left-hand pane and was again asked to authenticate, but the dialogue box showed it was for the secondary account. Thinking that this secondary account authentication was just being repeated for no particular reason, and not thinking that the email address in the authentication request box could be changed, I clicked Agree. My primary account is now showing the exact same emails as are listed in the secondary account, and I'm extremely concerned that I will not be able to recover all of the thousands of emails in my primary account, many of which are business-related. When I log into my primary account on the Rogers/Yahoo mail website, the emails in the primary account are still showing, so I know they are still on the Rogers IMAP server. However, I really want to continue to use my primary account on Thunderbird. I'm not sure if I should delete the primary account and recreate it - the Rogers support tech said that deleting the account may result in an issue where my current password for a re-created primary account may not be recognized, so I'm leaving things as they are until I hear back. It the advice is to not delete and recreate the account, what steps can I take to recover the emails on my primary account in Thunderbird. Thanks in advance for any help and advice that can be provided. LES.

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leave a message here and she would get back to me on how to do that. I have imap.

Linda Brody

When encountering a problem with a new release and wanting to downgrade back to an older (working) version - especially if some plugin I depend on hasn't been updated yet. The current version is well marked, but it would be helpful if the older versions had a subject line like "Release 115.x.x (github commit id)" so we can do better than walk back one release at a time. All flatpak examples for rollback show meaningful subject lines, but Thunderbird and other flatpaks I actually use don't seem to.

1. flatpak remote-info --log flathub app/org.mozilla.Thunderbird

Thunderbird - Thunderbird is a free and open source email, newsfeed, chat, and calendaring client

       ID: org.mozilla.Thunderbird
      Ref: app/org.mozilla.Thunderbird/x86_64/stable
     Arch: x86_64
   Branch: stable
  Version: 115.9.0

...

   Commit: ec99a6e7155ef2ce8fbb88a45c9ce50f3213289cdf6c0f77825b622f30fa7845
   Parent: 6e23bd3c0dbb2ea57192a120e9d4c431ee192e454e0cc11452184392f14e6fab
  Subject: Export org.mozilla.Thunderbird
     Date: 2024-03-19 14:02:18 +0000
  History: 

   Commit: 6e23bd3c0dbb2ea57192a120e9d4c431ee192e454e0cc11452184392f14e6fab
  Subject: Export org.mozilla.Thunderbird
     Date: 2024-03-05 07:25:45 +0000

   Commit: 1d7a72d99a0e77fc16bdd610d356f4eea0626dfaf95fa572744451502b9f4128
  Subject: Export org.mozilla.Thunderbird
     Date: 2024-03-05 07:04:30 +0000