Форум поддержки Thunderbird

Everything is gone? All my organized folders, everything. It prompts me to set up everything again. It then gives more prompts I don't understand. What should I do? This is a disaster

This can't be this difficult. I need to setup a separate IMAP and SMTP server for accounts. I use SendGrid, so I need my IMAP to my server and SMTP using SendGrid's SMTP. However, it seems Thunderbird can't do this and only stores one password per account?

I hope there is a solution to this. With e-mail spam filters and such, if this isn't possible then I need to find another email solution. I've used Thunderbird for years and love it, but this might be what pushes me to something else, because I don't have a choice anymore.

Thanks for any help on this issue.

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. The "sent" folders for these two accounts are grayed out. I have verified that the account settings have the right folder as the destination for the sent emails and have checked that all emails should be saved. I also get a message in Thundebird -The current command did not succeed. The mail server for account xxxxx responded [TRYCREATE} Mailbox doesn't exist. Mail goes out but no copy is saved. Only two out of 6 accounts are affected and I didn't do anything to them before this started happening.

Using windows 10, windows firewall, windows antivirus, Thunderbird 115.9.0 (32-bit)

Can't send from Optimum accounts.

Error message "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 661FD756017B2BC6). Please check the message and try again."

Check outgoing server setting, tried changing authentication method, but got the same error.

Hi, in the past couple of weeks as I am moving selected emails from my Inbox to their Folders, the remaining emails in the Inbox have disappeared (twice)Most recently this Monday. I was able to have Yahoo recall /restore many of them Wednesday. Then Today Friday April 26; I selected an email in the Drafts Folder to Edit, by selecting the Edit button and it disappeared.

This all seems ODD. I have not changed any settings or done anything different. I have lots of storage on the Hard Drive. Would you kindly assist yours dennis

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

in my 'podcasts' folder I have ~2 pages of folders of the type feeds.json-xxx.corrupt where xxx is some number, see attached image.

With the intention to re-subscribe to my feeds later, I have deleted all other folders in my podcasts folder. Trying to simply delete the feeds.json-xxx.corrupt folders did not work. How can I get rid of them?

(I am using the portable version of thunderbird)

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash? Sincerely Helle

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

dear fellow users of thunderbird, is anyone experiencing the same problem?

I can send mails using thunderbird but not receive them; For some it seems the other way round. and my ruminations as to possible root causes may be way off I have two external mail accounts, one is just forwarding to the next and that was the address the inbox of which I presumed was being collected by firefox

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioning gmx account in my settings.

For two days now I do not receive any mails at all. Apparently I can send them, though.

I restarted the programme and tried in safe mode, to no avail.

I am a simple creature, please advise or enquire in a manner an exhausted non-tech person may be able to follow.

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thunderbird Gmail box from tguy@guytec.org. I want to write emails with sent from tguy@guytec.org showing? How??

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She has recently experienced a problem: the number of new emails downloaded (as shown in the lower left corner of the screen) doesn’t match with the number of new and unread emails listed in the Inbox (the emails shown in boldface). Something else, though I think related: In the upper left corner of the screen, on the same line as the word Inbox, is a small circle with a number inside. I think that number gives the number of unread emails in the Inbox. Her number shows 20 but the actual number (boldface) is 15. Is this a serious problem? Is it a problem at all? If so, how to fix it? Thanks.

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without major problems. I loaded the latest version of Thunderbird on my new laptop and it seemed to work ok at first. Now I have a problem with intermittent failure to send normal emails on Thunderbird. My wife has noticed the same problem on her laptop Windows 11. I asked iPrimus support (who are supposed to support Hotkey) but they say it is not their problem but Thunderbird's. We RECEIVE emails ok, and sometimes pressing SEND will work immediately, sometimes on the second press, and sometimes not at all. This generates a message "-- Unable to authenticate Outgoing Server (SMTP), smtp.hotkey.net.au -- Check password and verify authentification method in Account settings/Outgoing server SMTP" We both use Trend virus protection.

Account name: mail.hotkey.net.au Outgoing Server: smtp.hotkey.net.au Server Settings: Server name pop.hotkey.net.au

                             User name is my email address

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was introduced but now it happens once in a while but not always.

If I am in the inbox of my main mail account and choose to delete a message, it goes away and then reappears almost immediately. There is a box that shows up at the bottom right of the screen that says: The current operation on inbox did not succeed. The mail server for account (my main mail account is shown) responded: UID MOVE failed. This account is in Canada on the Bell Canada network so perhaps it is an ISP issue?

I have 3 mail accounts set up - all IMAP. If I close TB and reopen it, the message is gone as if it required the program to close in order to complete the delete request.

If anyone has experienced this and has any suggestions or tips, it will be greatly appreciated. - Thanks, Mike

hi all guys ... I'm experiencing several issues with oauth2 authentication, and I never had any issue before February the 2024 ... at the beginning the only account I have was not working was a microsoft account, so I thought it was "because of microsoft restriction"

but now, little by little, all my accounts requiring oauth2 authentication are failing, and I don't know were to check ...

I do NOT have any httpd/apache server running on localhost

I already tried changing things like general.useragent.compatMode.firefox or network.protocol-handler.warn-external.http network.protocol-handler.warn-external.https

I also created another blank profile ... but again ... not way to make it works ...

cookies are permitted ... javascript is enabled ...

the result is always the same ... a blank page when I try to do any oauth2 authentication ...

if I manually copy/paste that link in Firefox/Chrome it perfectly works, so it's not a network connection issue ...

from what I can understand, it seems to be related to the "built-in browser" in thunderbird, that for some reason does not work "as expected" ... If I try to click on any link for example in the settings page

like the "learn more" link of this option Send web sites a “Do Not Track” signal that you don’t want to be tracked "learn more" thunderbird does NOT show anything ...

something is broken, and I can NOT understand what it is ...

is there anyone with some good advices?

please let me know

thanks in advance

Stefano

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of letters making no sense for the rest of the message.