Форум сообщества Thunderbird

Hello

I'm trying to set up Outlook in Thunderbird and I'm completely lost. I think I have the following problems

1) I can access my Outlook account on the Outlook platform, but I sign in using my @ymail address So strange as it may seem, I don't have or know my outlook email address to fill in

2) When I sign in to the Outlook platform, they send me an email to my @ymail address, and when I click on it, I get into my account. So strange as it may seem again alas, I don't know my Outlook password to fill in

I'll probably have other problems, but for now I'd like to know how to solve the 2 above problems. If you're wondering, I have read up about setting up Outlook in Thunderbird, but I can't find any answers to my questions.

Thanks in advance for any help

Hello, Sorry, I have 2 problems... - When I try to create a new subfolder, nothing happens. - in the "file" submenu, "compact the folders", and "empty the trash" never come "active"

I will not be surprised these two situations come from the same origin... Thanks in advance if you can give me a way to find it. Best regards François Cuq

After deleting/removing a gmail account Thunderbird gets stuck in a loop constantly requesting that I login into that non-existing account.

The only solution I found was from over 2 years ago suggesting that we manually find and remove some random files, which also caused me to have to re-login into all of the existing accounts.

I feel like adding and removing accounts is a basic functionality for email apps. How has this not been fixed in over 2 years??

And why does it even remember removed accounts? If I remove it from the list of accounts I expect Thunderbird to delete all mentions of it from my system.

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all my email accounts, saved emails, calendar setting, basically it looks like a fresh install. An internet didn't offer much help. I did find some info about Troubleshooting Information from the Help option and found the profile folder location. It looks like there are still folders there but I am not sure what they really contain. I tried installing Thunderbird on top of the current program but it made no difference. I also tried an Import of the Default file location that Thunderbird suggested and I got an error message that the Import failed unexpectedly. I've scanned my PC for any viruses and found none. I am using the latest version of Windows 11. Seems like a weird problem as I used Thunderbird yesterday with no problems. Any help would be greatly appreciated. Thx,

I've been using Thunderbird for years with multiple google accounts on both Windows and Linux machines, no issues. On my main Windows computer one of the accounts started asking for authorization on a regular basis 2-3 months ago. I deleted the account, hoping to fix the issue, but when trying to add it back, I am stuck with this persistent issue:

- I get to the stage Mozilla Thunderbird Email wants to access your google account.
- When I click Allow, instead of finishing the setup, it brings another popup window: Authentication required - Mozilla Thunderbird.
- No matter what I enter there (full gmail address, just the gmail name etc), it's not accepted, and the same window pops up again and again.

I tried to reinstall Thunderbird a couple of times, and also deleted all files inside C:\Users\xxx\AppData\Local\Thunderbird and C:\Users\xxx\AppData\Roaming\Thunderbird . No change.

The issue affects only this particular computer, only this particular gmail account. All other gmail accounts work fine on this computer, and on my other computers (Linux and Widnows ones) all gmail accounts work fine, including the one which I am struggling with on the first computer.

There seems to be some caching going one which cannot be defeated by uninstalling Thunderbird and deleting the two C:\Users\xxx\AppData\*\Thunderbird folders. Where else can it be stored? Could it be Windows registry file?

Thank you in advance.

All the emails in one of my Thunderbird (TB)accounts deleted a total of over a hundred emails over time when Thunderbird (TB) closed. I still have 5 other TB accounts that are open. The other accounts do not delete the emails as my main account (MMA) does. The deleted emails did not go into another folder such as Deleted or Junk. The top of the MMA display states 100 plus emails are in MMA, but I cannot find or answer them. Question 1: Where are the emails and how can I recover them?

Secondly, now a new problem. A tech deleted MMA and tried to reinstall the MMA to recover the 100+ emails. He could not reinstate the MMA, nor can I. When we tried to reinstate MMA, it states “Unable to log in at server. Probably wrong configuration, username or password.” It will not accept the only 2 passwords I have used. How can I change the password and reinstate MMA?

Is it possible to use Thunderbird's export function to export emails sent/received between two dates on my desktop and then import that onto the work laptop? I need to update work's new laptop and only need to do it between two dates.

Hello,

I am in the process of linking my mail account via Thunderbird on my computer. However, I can no longer see my normal folder structure. However, if I link my account via my Android phone using the Thunderbird app, I have the option of selecting so-called special folders (see attachment screenshot 1). If I then select INBOX, my usual folder structure can be accessed again in the linked mail account on my phone (screenshot 2). Why don't I have this option in Thunderbird on my computer? Perhaps I thought I was using an outdated version of Thunderbird on my computer, but I cannot see the version number and cannot check whether I can update Thunderbird or not.

Best regards, Dr. Jan-Christian Raabe