Отображение вопросов с тегом: Показать все вопросы
  • Решено

I followed these directions but in "Roaming"! What do I do now?

I Menu app icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' This opens a new window s… (читать ещё)

I Menu app icon > Help > More Troubleshooting Information

   Under 'Application Basics' - Profile Folder - click on 'Open Folder' 

This opens a new window showing the contents of your current in use profile name folder.

   Exit Thunderbird now - this is important. 

Look for the following files and delete them.

   cert8.db - obselete file
   cert9.db - currently used file
   key3.db - obselete file
   key4.db - current used file
   logins.json - current used file
   pkcs11.txt (some people report this file missing)
   secmod.db - obselete file
   session.json
   xulstore.json 

See next comment before you start Thunderbird as you need to empty cache files.

Start Thunderbird

Add yahoo and make sure all the settings are correct. Make sure Authentication Method is Oauth and user name is full yahoo email address.

Report on results.

Modified 15 zuwɛn 2022 23:27:52 -0700 by Toad-Hall Toad-Hall Toad-Hall

   Top 10 Contributor

15/6/2022 23:26 Chosen Solution

ADDITIONAL Whilst Thunderbird is closed - after you have deleted the files mentioned previously.

access : C:/Users/ User Account/Appdata/Local/Thunderbird/Profiles/ Please note this is the Appdata 'Local' location which the computer uses as a cache. Be sure you are in the 'Local' and not the 'Roaming' Delete the contents of the 'Profiles' folder.

then start Thunderbird. keep having to reset my secure key password and tried this in "Roaming" instead of "Local" Help!

Задан ccfnapex 4 месяца назад

Дан ответ david 3 месяца назад

  • Решено

Missing Menu in Thunderbird 115.10.1

Thanks to getting a new computer, I've been forced to upgrade Thunderbird to 115.10.1, which is fine except for a menu I've got on one computer, but not on the other comp… (читать ещё)

Thanks to getting a new computer, I've been forced to upgrade Thunderbird to 115.10.1, which is fine except for a menu I've got on one computer, but not on the other computer.

See attached images. "thunderbird_right.jpg" has the menu I want. "thunderbird_wrong.jpg" is the other computer without that menu, with a search box I do NOT want.

Have gone through settings, account settings, view, etc. and everything looks the same, so I can't figure out how to get the missing menu to display -- and NOT the unwanted search box.

Any help MUCH appreciated. I'm sure it'll be fine once I'm used to it!

Задан really2 1 месяц назад

Дан ответ david 1 месяц назад

  • Решено

Stop daily emails from a company

I once bought an item from a company by the name of Autumnook Since then everyday I get an email for some bunch of products they want to sell, of no interest to me. Th… (читать ещё)

I once bought an item from a company by the name of Autumnook Since then everyday I get an email for some bunch of products they want to sell, of no interest to me. There is an Unsubscribe on the bottom of each mail, but it has no effect.

The only email is the 'reply' address support@autumnook.com I have emailed many times - you get an automated 'we will respond within 2 working days' .. and nothing else. On their website the only contact listed is the same support@autumnook.com

Any suggestions how I can get these mails stopped  ?

Задан rick_hughes 1 месяц назад

Дан ответ rick_hughes 1 месяц назад

  • Решено

Unable to create a folder

I manage currently six mail accounts with TB. The sixth account created today is at the end of the list, oddly after the "Local Folders". When I try to create a Folder in… (читать ещё)

I manage currently six mail accounts with TB. The sixth account created today is at the end of the list, oddly after the "Local Folders". When I try to create a Folder in this new account using the option in drop down menu it accepts the name but the folder is not created. on all other accounts there is no problem in creating a folder this way. Other than this problem the new account works as intended. I have restarted several times TB but this did not help. Thank you for the attention.

Installed version: 128.6.1esr (64-bit)

Задан Louis 5 дней назад

Дан ответ david 4 дня назад

  • Решено

Remove list of months

How to I remove this list of months. I have tried all of the 'view' options I can find. I included a picture to help.

Задан Mr Ed 2 месяца назад

Дан ответ sfhowes 2 месяца назад

  • Решено

Not able to send emails

I live in Peoria, Il USA. our service provider is Comcast. I use Linux Mint Cinnamon 21.3 ver 6.0.4. Just about a month ago, I found I was not able to send emails. I … (читать ещё)

I live in Peoria, Il USA. our service provider is Comcast. I use Linux Mint Cinnamon 21.3 ver 6.0.4. Just about a month ago, I found I was not able to send emails. I can receive emails easy, but not send on either of the 2 email accounts on my desktop computer. When I tried to send a message I received an error telling me I didn't have permission, so I took pictures of the error messages to the local Comcast office. They told me I needed to change my password.

    After changing my passwords, I tried to send an email to my alternate account and received a "sending message" notice.  I left it in sending message for over an hour.  I closed the sending message.  Then checked all of the account settings and preferences, and changed one setting to "normal password", and repeated the test, I receive the same results.  Using "Software Manager" I uninstalled "ThunderBird" then re-installed "ThunderBird" via  the gui.  I tried the same test, and again received the same results.
    I again went back to the Comcast office and reported my results, I was told that there were 2 other complaints about the same situation, I asked what their solution was and was told to just log into my Comcast Account online to send emails.  I asked them what did Comcast do that caused this problem, I was informed that they are just a sales office, I asked for a phone number for tech support and was told that they don't have a phone number to tech support.
    So, it seems I am on my own to fins a solution to the situation they caused, can you help?
    If there is any further information you need feel free to ask.

Thank you, Evan James

Задан Evan James 1 месяц назад

Дан ответ david 1 месяц назад

  • Решено

Thunderbird emails.

I use Mozilla Thunderbird for emails. Somehow I have clicked something and lost the actual email, unless I double click on it and then it appears as though I am replying … (читать ещё)

I use Mozilla Thunderbird for emails. Somehow I have clicked something and lost the actual email, unless I double click on it and then it appears as though I am replying to said email. I have the columns subject/correspondence/date and that is all. I've tried many ways to get the emails back on screen, but can't see how. I'm not overly computer literate. Many thanks for any help.

Задан Mim 1 месяц назад

Дан ответ Mim 4 недели назад

  • Решено

Synch Gmail Contacts to Thunderbird Contacts

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various me… (читать ещё)

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various methods and I seek the best and simplest. Thanks

Задан RonSH 5 месяцев назад

Дан ответ christ1 5 месяцев назад

  • Решено

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (читать ещё)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Задан manziman2018 4 месяца назад

Дан ответ manziman2018 4 месяца назад

  • Решено

Descending order within a message thread

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for: … (читать ещё)

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for:

I know how to sort messages with the newest on top, I know how to toggle the threaded view on and off. But I would like to use the threaded view and find it impossible to adjust a descending order within a thread. So I end up with the newest thread on top, but the thread headline shows the oldest message and if I unfold the thread it's in ascending order.

This is a major issue for me. To avoid overlooking incoming mails, I need to switch of the threaded view. Websearch didn't provide me a solution.

Задан haRrY014 5 месяцев назад

Дан ответ Toad-Hall 5 месяцев назад

  • Решено

128.2.2esr Seems to break everything. Cannot receive or send messages. SOLVED in 128.2.3

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a … (читать ещё)

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!

Задан scott168 4 месяца назад

Дан ответ scott168 4 месяца назад

  • Решено

thunderbird snaps broke all content-handling applications

When I upgraded my ubuntu system from 22.04 to 24.04, I was compelled to accept the conversion of thunderbird to snaps. Now none of the applications -- like http handler … (читать ещё)

When I upgraded my ubuntu system from 22.04 to 24.04, I was compelled to accept the conversion of thunderbird to snaps. Now none of the applications -- like http handler -- will run because snap maps them all to something under /run/usr/... AND THEY WON'T RUN FROM THERE I cannot even use Help to make a donation! I need to be able to get to vivaldi, firefox, libreoffice and others. Every time I enter one in the application box, the snapper remaps to /run/user/... I try to find that location and it's not there -- of course it won't run! -- and the application won't work. screenshots attached

Tell me how to roll back from v128.3.1esr to a version without snaps -- without losing 10 years worth of email!

Задан kmcaywood 3 месяца назад

Дан ответ kmcaywood 3 месяца назад

  • Решено

Can't login to ATT Yahoo Mail

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information… (читать ещё)

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information" message. I tried Yahoo's instructions and they don't match what shows up in the account setup in Thunderbird. I am stuck and need some step by step instructions to set this up. I found nothing in the help section. Thanks.

Задан davewhitearcata 3 месяца назад

Дан ответ davewhitearcata 3 месяца назад

  • Решено

SMTP/Sending Emails just stopped working

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings… (читать ещё)

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings as they were no longer supported on 3rd party email handlers like Thunderbird. So I re-created the three accounts I had there and it seemed to be OK, though SMTP did not have the OAUTH2 option available ... and when I tried to use the new SMTPs they wouldn't work. So I reverted to the old settings there and it worked again.

But this morning, with the big update to Thunderbird Nebula, I can no longer send emails from the MS accounts. My Gmail one is still OK ... but whatever I try, I cannot get the MS ones to send emails - I get a failure connecting.

Login to server smtp-mail.outlook.com with username xxxxx@hotmail.com failed.

I checked on MS and the details shown there:

SMTP server name smtp-mail.outlook.com SMTP port 587 SMTP encryption STARTTLS Authentication Method OAuth2/Modern Auth

Are what I have (I did have a different SMTP Server name came up - smtp.office365.com - but that doesn't work either)

So ... where is the issue? Is this a bug in the new Thunderbird setup? Something else? I don't know where to go ...

David

Задан david854 4 месяца назад

Дан ответ Toad-Hall 3 месяца назад

  • Решено

Colored Label

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. No… (читать ещё)

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. Now you only see a small tag.

'The previous system was definitely more practical. Can it be reactivated?

Задан Mario “Bariom” Barbieri 5 месяцев назад

Дан ответ Mario “Bariom” Barbieri 5 месяцев назад

  • Закрыто

Cannot import my exported 'Local Folder' filed emails via Tools Import function after Windows 11 upgrade

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import … (читать ещё)

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.

Задан David Ellis 1 месяц назад

Последний ответ от David Ellis 1 месяц назад

  • Решено

envoi de mails

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites: L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-ma… (читать ещё)

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 6C1HtsAZQgIcw Authentification requise. Authentication Required. OFR203_200 [200]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

J'ai vérifié les adresses , elles sont correctes. Que faire? Merci Cordialement.

Задан jean.coutanceau-comm 3 месяца назад

Дан ответ jean.coutanceau-comm 3 месяца назад