Форум поддержки Thunderbird

Suddenly my Thunderbird email will not send out any email I try to send. I have been in contact with my server Tech Support. They have checked everything at their end and all seems correct. I can go through their webmail to my account and that works. I have re-installed the program several times, including backup of the Profile, and deleting it from the C drive, then reinstalling it. I have made multiple changes to the SMTP outgoing server, trying various entries. I have even restored my computer to an earlier "Restore Point". That didn't work.

Nothing will allow me to "Send" an email.  Other than that, the program works well.  I can receive emails, no problem.  I am using Windows 11, 64 bit on a Desktop computer.  Any ideas what the solution might be for me?  Thank you.

Dave Wenger - wengergrapes@ntelos.net, ph: 540-470-7992.

Hi, I have Windows 11, Intel processor, 64 Gb RAM, TBytes of SD storage. Lately I have been experiencing issues displaying email with attachments. It is intermittent, but occurs when I display an email with one or more attachments such as PDFs. I have a preview window open to the right of my mail list. If I click on the item in the list I see a properly formatted email in the preview window .. for a few seconds. Without me touching anything, the mail converts to HTML and the attachment is gone. Redisplaying the item goes right to HTML. Further, the HTML has nothing to do with the original message. If I go to my mail server the original item might still be there, but it might be gone. I have not seen a pattern to determine why some are gone. I need to solve this. I don't see this problem described in previous posts.

Attachments: tbird_before.jpg - preview email with attachment (personal data obscured) a few seconds later it switches to tbird_after.jpg and I cannot get the email back.

Kenneth Kornblum

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

I just migrated my email from cox to yahoo servers. The cox.net domain is retained.

I had never seen a "bulk" folder with my other domains and was having problems with emails being sent there.

I deleted the bulk folder and it moved to trash but cannot actually be deleted. I also re created a bulk folder. see pic.

Now emails are still going to the bulk folder that is in trash.

Is there any way to fix this?

Thanks

when I try to start Thunderbird, I get a window that says "Your computer must be restarted to complete a previous upgrade Thunderbird. Do you want to reboot now?. I've rebooted several times now, scanned with PC Matic, rebooted again, tried to uninstall in Control Panel, and get the same window. How do I fix this?

We are using three locations to send emails from this email address. One of the computers at one home, sometime in mid April, was put into a block of some kind for having a PUP (the best I can figure out, don't really understand this stuff.) We had the block removed and most emails are now going through from that one computer. The other computers never had a problem getting their emails to the recipients. The one computer that had trouble, now has Maleware Bytes and Adwcleaner installed, that's what we did to get out of email jail I guess.

The problem is, any of the people that we attempted to email during the week or so that our email was in jail, even though it is fixed, our emails to those people are not getting to them still. We have to use another email address to get them to receive from thunderbird sent from our one computer.

We are not super computer savvy as far as this behind the scenes computer technology goes and need help so that we can reach all our customers reliably. We did try to identify if we were still blacklisted and saw 1 hit but don't understand how to fix it now that we have the additional spyware type stuff added to our computer. Your assistance would be greatly appreciated.

Thank you

This is a recent issue. If I send an email with no images and no attachments, it copies the email into my "sent" folder with no problem.

If I send an email with even a small attachment...it sends the email, but "times out" copying the message to the sent folder.

I've checked the account/server settings, they are exactly as recommended. I've changed the sent files to "other"...no difference. I deleted and reinstalled Thunderbird...no change.

Ideas?

I have many email accounts I pickup with Thunderbird and I used to be able to sort them in order of importance but not so with v125.0.

The add-in is disabled and I tried sorting the accounts in account setting but the minute you leave account settings the sort is gone.

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my email. It's a Google page that is displayed but it seems to be Thunderbird that is triggering it. How do I stop it?

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

Dear Sir or Madam,

we are using Mozilla Thunderbird for many years. Since last two updates the button for sending out emails is missing. We tried to activate and to find it but we were not successful. Can you please check the current version for this mistake/error? All menu bars are activated but we also found out that the menu bar for writing emails are not visible any longer.

Thanks in advance for your reply and check. BR Maik

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty other contain information I am looking for. I want to print on the sub folder names along with the number of entries so that so that I can copy/consolidate the non empty sub folder back to their original location. The sub folder list is very long. I work better with hard copy as opposed to flipping screens. Any time I tried to print the sub folder list, it printed all of the contents.

Thanks for any help.

Bryan

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on?

thank you....... liz

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe?

A previous thread I started requested help for an issue that transpired when I updated from 102 to 115 back in 2023. https://support.mozilla.org/en-US/questions/1424162 After messing with it, I uninstalled the 115 update, deleted Thunderbird folders in my user's AppData folders and reinstalled the last update I knew that worked with the email that Thunderbird was having a problem which was 102. I had turned off auto-updates and got my four email accounts back like I prefer.

Last month I was presented with an update notification that I confused with a Firefox update and installed it. Darn - the Unified Folder in that one email was messed up again. I attempted some settings changed to the folders and it seemed to work. I was not too thrilled with the toolbar change at the top, preferring the small print Menu Bar at top, with Tabs directly under and finally Mail Toolbar at bottom but I resigned to live with the change.

A few weeks passed and the Unified Folder for that one email once again had a couple of subfolders under the account AND ALSO I noticed that syncing with my iPhone and other computers stopped. I was having to delete messages twice. TIME TO UNINSTALL AND FIND 102 AGAIN.

Not a huge deal besides needed to redo the columns to my preferences and I finally figured out the child inheritance to other folders thing with all this practice re-configuring to older versions.

So the question... is there a chance that I can have the new update notification stopped? I don't want to even be notified by way of a periodic popup that I have to be on my toes so I can dismiss.

Thanks, Steve

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

I have Thunderbird 125.0 (64-bit) on Win 11.

Everything works perfectly, BUT..

If I select File->Exit then it just goes into not responding mode and I have to end task to restart TB.

If I just click X then the window closes but If I click my thunderbird icon to bring it back up, nothing happens.

I often have multiple TB processes which I have to kill.

On system restart, everything is fine unless I try to exit TB.

In case it matters, I have private ISP email acc, and 1 hotmail and 1 gmail acc.

Any thoughts appreciated.

Thanks Steve

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation.

I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import

Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file...

What am I missing?

Thnx in advance.

Hello,

I want to migrate my Outlook data to TB. I use the tools menu > import > outlook. TB begin nice but after some minutes it stop copying. It miss a lot of folders and the accounts are not copied.

In task manager, you can see it stop writing and the progression stay at 33% .

Nothing happen after this.

Thank you for the help.

https://youtu.be/LV_89DKXA6g