Форум поддержки Thunderbird

"Thunderbird can't update to the latest version

Download a fresh copy of Thunderbird and we'll help you to install it"

How can I be rid of this annoyance? The "latest copy" to download is what I'm already running! This began with my update to version 91.10.0 from the previous version.

As shown in the attached screen capture, recently these subfolders of "sent" have appeared to the left of the folder. They make the folders undeleteable. How do I get rid of them? I want to delete "sent" and create a fresh new "sent" folder.

Thanks John

During a recent outage Thunderbird "send" function was disabled. This has happened before during previous Internet service maintenance On this occasion the thunderbird .exe program was employed which resulted in creation of a new email service, even though email address was the same etc.. The new account 'eventually' reloaded the inbox with current messages, however the address book is empty and the file structure of saved info is also deleted. Q. Is it possible to recover the data which did not reload ??? email address is "[edited email from public] @tpg.com.au"

Since upgrading to Thunderbird 102, I can no longer see nor download any new posts to NNTP newsgroups. When I try to get messages, there is a "flash" giving some number of messages, but they never download. It also seems that any posts I try to make aren't made.

When the upgrade from v91 to v102 came for my Windows 10 desktop, I said, "Go ahead!" After restarting the client, Tbird would go to check new messages and would just keep spinning in its progress area without downloading new messages - which I knew were there. Eventually I had to downgrade back to v91, which thankfully worked well.

I have a Ubuntu 20.04LTS desktop that my partner uses. It was going along fine with v91 but v102 came last night and I didn't notice in the list of packages to be upgraded until it was too late. Now they have the same problem! I haven't downgraded yet since the process will be a little more involved in Ubuntu and I would like to solve the underlying problem so I can keep upgrading to newer versions without worry in the future.

There is a wrinkle to my problems in that both setups are a little unconventional. My mail host eschews passwords in favor of SSH keys. What I've had to setup - and it's been working for about 15 years or more - is an SSH tunnel via an xinetd service. On my Windows box I use Cygwin and for Ubuntu I just use regular old bash and the services directly. When I encounter this new problem upon loading Tbird, I can telnet to my custom port on localhost and see that the connection is being made to the remote IMAP server. I can even list things with a little manual interaction. I really have no idea why it is not working.

I have a wireshark recording from when my Windows installation stopped working, but I would be hesitant to share too many personal details on a public forum.

My mail host/server is using Ubuntu's uw-imapd version 8:2007e~dfsg-3.2ubuntu1 (from Ubuntu 22.04.1).

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But today there is no acces to mails, folders.. just an almost blank screen. Only the 'headers' are visibly - you 'Files', 'Edit' etc. is visbly. I'm an old Danish women with very little knowledge of reading and understanding complicated possible solutions - but I know how to install a program, so how can I find an older version to install, so that I can read and write an email again?

Now I have to use and old gmail-account and not my usual accounts.

I'm so sad...

Hi,

I have several Gmail accounts. I have been using Thunderbird for many years. POP3 I keep everything on my Desktop. I just got this from Google and I'm at a loss. Anyone have any idea if or how it will affect Thunderbird's login?

Google On May 30, you may lose access to apps that are using less secure sign-in technology ??????@gmail.com To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account (Link to my account) using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0.

Learn more (Link to my account)

What do you need to do?

Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google.

Learn more (Link to my account)

Just got a new desktop computer. Now my Thunderbird account shows THREE different folders labled inbox, not including the Inbox in Local folders. (Total of 4 inboxes) Some emails arrive in each folder; No 1 folder gets them all. Is there a way to consolidate all 4? I used to be able to check 1 Inbox. I also have 3 Sent folders, and some emails I send show up in 2, none in the 3rd.

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK. Have changed password - no change. Manually configured with password - no change. My PC has had a new SSD since and still will not connect. I have Broadband with BT so I get the same privaligies as Premium. I have malwarebytes and that allows them to connect. Up until a couple of weeks ago it worked OK and then suddenly it stopped working. Had my local Techie shop look at it - no result. They said it must be BT, but spoke to them again today and they say it should work - certainly with outlook. They recognise connection, but says either config or password incorrect. Changed password again, but no change. Can you please tell me where the problems is. Thanks

Hello to all,

I am experiencing an empty folder panel problem since last Friday. Profile is still alive and files present, TB is uploading incoming mails but not showing any since it is not showing any folder in the Folder Panel.

The error consol gives the below initial problem :

11:37:39,791 Uncaught (in promise) Exception { name: "NS_ERROR_FAILURE", message: "error executing async statement", result: 2147500037, filename: "resource:///modules/calendar/CalStorageDatabase.jsm", lineNumber: 204, columnNumber: 0, data: null, stack: "handleCompletion@resource:///modules/calendar/CalStorageDatabase.jsm:204:33\n", location: XPCWrappedNative_NoHelper } CalStorageDatabase.jsm:204

I found one message (https://support.mozilla.org/en-US/questions/1391870?page=2) with a possible solution around replacing local.sqlite in calendar-data by backup version but this did not solve my problem.

Genius ideas and/or understanding if the above error appreciated ! :-)

Thanks to all

Can receive but unable to send emails - SMTP - AUP#out-1500 Thunderbird version 115.4.1 Windows 11 Windows Defender Spectrum provider - Can send messages when I go to Spectrum site on internet Copies of account settings attached

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails from this server using other email software works ok. The error I'm getting is: services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource

Any advice? Thanks, Michal

I find the font (especially the bold font) much harder to read than arial, calibri, etc. Specifically, the character spacing is too dense. Perhaps when the density problem is solved, this will be less of an issue.

My main default email account is IMAP. I had a 2nd account (POP) with Bellsouth, but wanted it to be IMAP. I added a 3rd account (Bellsouth IMAP) and everything is working fine, but it downloaded/added all my main default IMAP sent emails to the Bellsouth account as well. I sent a test email from my main account, and it shows up in both IMAP accounts "Sent" boxes. WHY?? and how do I stop this? I would think each IMAP account would be separate. This has turned into a mess. Your assistance with this is greatly appreciated.

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My Thunderbird V115.3.3 locked up today and after 5 different tries, I used the safemode option. When I exited safemode, (1) my calendar is missing, (2) the hamburger menu does not work, (3) can't install any add-ons, (4) Settings does not work (but account settings does), (5) mail toolbar is missing, (6) profile manager does not work plus other things

How do I get things working again.

I need to mention I using the Portable version of TB V115.3.3.

Thanks

Craig

When I try to read Inbox emails, they open in Write mode. I have checked Account Settings> Copies & Folders, and it shows "keep draft messages in:" Drafts folder for the account. If I copy the emails to the Local Folders Inbox, they open in read mode, not write mode. How do I get the Inbox to not think it holds drafts?

I have been having authentication errors with one of my GMail accounts. I went digging and noticed that the authentication method was set to Normal Password. I know that at the end of May, Google started denying "less secure apps", so I switched the account authentication method to OAuth2.

When I hit "Get Messages", the OAuth2 window popped up as expected, and I entered my credentials and allowed access to Thunderbird. After that, still received the authentication failures.

After that, I read all the support articles I could find on this, and I tried everything anyone suggested. At this point, I have completely reinstalled Thunderbird fresh (I made sure to remove any old profiles in the %AppData% folder).

So there are no longer any old saved passwords being used instead, there is nothing of Thunderbird on my computer.

I am stuck at trying to add my GMail account. The OAuth2 window opens up, I enter my credentials and give Thunderbird access, and the error message that pops up below "Checking Password ..." is "Unable to log in at server. Probably wrong configuration, username or password."

I have double and triple-checked both username and password (and they are working in the OAuth2 window).

I have tried disabling AVG (the antivirus I use). I also disabled AVG and then turned off Windows Defender.

I even tried changing the "general.useragent.compatMode.firefox" setting to "true". That caused a different type of OAuth2 window to show, but still didn't work and got the same error.

Still no luck.

I can only assume at this point that Thunderbird is pulling the username/password from somewhere that I have no idea how to access and it is using that instead of the OAuth2 token being returned (which doesn't get saved).

Beyond that I am at a loss. Anyone with any ideas of what it might be?

Thanks, Josh

I have been very happy with Thunderbird, and have used it for many years. Last night, it updated tp v102.2.2, and there are some features that are nice, but one area that I find really frustrating, and slows down my workflow, is that now the menus and tabs hide, so I cannot aim and click on what I want next, but have to wait for them to reappear and then continue. How can I disable this feature, so I can have the Thunderbird I know and love, and is productive in my workflow? Thank you very much for your help.

My email has stopped working on Thunderbird. I get this message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.rachelraphael.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." But I have checked settings and they are correct.

I've been using Thunderbird for ages and I love it. Just today, 7/6, I can't send any emails. I last sent some on 7/4. I have not changed anything so what could be the reason for this. Here is the error I get: Sending of the message failed. An error occurred while sending mail. The mail server responded: <a-123-lene@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. My email is correct.