Форум поддержки Thunderbird

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

1. I am customer of Ionos, formerly 1&1, who host my email address.

2. Ionos have advised me I will be unable to download emails from their server after 25 April unless the email program supports TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

3. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

4. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy.

Maybe you don't need all that - I'm brand new to all this and don't know much at all! I don't understand, for ex. why it doesn't say "Cinnamon" up there, since that's what I'm using for Linux Mint, but anyway...

I use Protonmail, and have finally gotten the protonmail bridge to work with Thunderbird. I have exported my contacts from Protonmail's webmail as a vCard. I saved the card in my downloads folder and I have opened the document to make sure it isn't blank - it looks like everything is there.

When I go through the import steps in Thunderbird, though, nothing imports. I have tried several times, shut down TB, opened it again - nothing there.

Can anyone help? Thank you!

I posted a question this morning and got a reply which I read using gmail but could not reply to it and I cannot find were I posted the question or the reply from christ 1 I have copied and pasted my reply below

Ron Goldthorpe <[email]@gmail.com> Attachments 12:33 (2 minutes ago) to no-reply

I put in my Plus net Password and press enter and then it takes me to the next screen see Capture 1 I then put in my Google Internet Password and then press enter and it then takes me to Capture 2 and then I am completely lost I have used Thunderbird in my Spain Apartment and also at home in England for several years and it has never taken me to Google and never come up with another Language Fortunately I have logged into Google Mail and managed to add my Plusnet EMail to this otherwise I would not be able to read your reply without logging into a very Basic Plusnet Webmail

It is the first time I have ever used Google Mail it is not bad but I prefer Thunderbird if I can get it working again

Yours Sincerely Ron Goldthorpe

PS when you reply can you please tell me how to find it in your system

One attachment
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I have transferred TB from a win7 to a win10 computer. I had to manually edit the profile.ini file, it mainly installed on C: drive, I needed D: drive. TB works, I can send/receive emails. However I have 2 Inboxes, both being updated using POP account. I only want one global inbox. I suspect the changes I made to the profile.inio file are wrong. Anyone know what I have done wrong? Screenshot of problem attached. Regards Alan

My thunderbird email just did an update. It will not let me send a message now. The send button is now gray along with the encrypted button.

Please help.

Thanks

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book.

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

Cannot delete messages. Need to replace corrupt Trash folder.

Trying to follow instructions for "Cannot delete messages." Steps 1-2 OK. Step 3 says "Open the Mail ... folder in your file manager ..." (I am POP Mail). How do I locate this folder ?

W8.1

Using Macbook Air M1 with Monterey.

I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, messages, etc. *(see attached image). I'm not the only one with this problem, but in all the "solved" discussions of this problem, none of the solutions have worked for me.

I've toggled between themes, uninstalled/reinstalled TB, checked all settings and configs, run in troubleshoot mode, cleared the caches... Nothing has worked.

I'm able to create and send new messages from this blank page, and I receive them on my other devices. So, it would seem my configs are fine. Kind of lost at this point. Any help on this would be greatly appreciated.

RR

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "Help>Submit Feedback…" in Thunderbird, and also Bugzilla leads me here. if this is not the right place, please can someone kindly tell me where is?)

102.2.2 has really messed things up for me. i can't see any emails after August 9th in any of my Saved Searches, and this is causing real problems.

i've tried deleting the global database and reindexing, but that did nothing.

[Mac OS 10.12.6 Sierra]

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

• Download and install from "Download Thunderbird" link in notice.
• Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and as well display in K9 Mail on my mobile and none of the solutions posted here, such as renaming the folders etc. did work). What I did so far: - Uninstalled TB - Deleted the profiles folder in the user folder (both in "local" and "roaming") - Deleted remaining TB folders in "ProgramData" and "Program Files (x86)" - Emptied trash bin - Restarted

But... After installation the old folder incl. the grey/italic folders appear again.

Does TB store under different names the previous profiles? How do I force TB to load totally new the folder structure as it is on the server?

Any hints are mostly welcome!

Best, Wolfram