Форум поддержки Thunderbird

Threading is something I, and indeed large numbers of Thunderbird users, do NOT want, ever.

Please provide an option to disable threading, across all folders, all acounts.

Even worse, the option to Ignore Thread, is simply a way to lose emails. To have a shortcut to hide a message, without even knowing, is crazy. Given how poor Windows control of focus is, and how easy it is to start typing but actually still be in the email listings, its inevitable that you will hit e.g. K or A or whatever, and cause bizarre effects or lose emails.

So I want to disable threading to avoid losing emails. I would also like to disable Archiving, and other functions, that are all simply ways to lose emails by accident.

Thanks.

With the recent change of putting new messages in a nested 'thread', new messages are still bold; But because it is now nested, one doesn't know if there is a new message at a glance like before.

I've seen in a comment posted here about the same situation but it involves creating css files and such.

Could thunderbird not make some adjustment and just highlight the top visible message as bold if there is a new message within it's thread?

I find it interesting that after criticizing Mozilla Thunderbird on Twitter, the very next day my laptop seized up and required 2 restarts, then Thunderbird lost three new emails on one email account and started downloading 940 old messages from my Network Solutions mail server. That is some vicious, partisan push-back. Are you all based in Russia? I feel so blessed that religious certitude no longer requires that we heretics be burned at the stake.

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped.

Any help is appreciated.

D

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a different e-mail software.

Thundebird is an e-mail client i.e. send and receive mail over the internet.

Over that last decade or so Thunderbird has been making endless upgrades adding pointless additions like Web browsing.

A few days ago I deleted an email account after which, when I re-opened Thunderbird to send an e-mail (i.e. from an E_MAIL client), it searched for the deleted account couldn't find it (gee I wonder why) and then for an "unknown" reason couldn't send an e-mail.

In fact, merely deleting an account has rendered Thunderbird a useless piece of garbage. (Oh sorry, I can still search the internet although I still don't know why I'd use Thunderbird for that?)

So, I looked for help (using a web browser not an email client) on the internet and the only (useless) help was from 2014. (So it's an ongoing fault for a decade.)

My question is this: Why would Thunderbird spend the last decade programming pointless upgrades when you haven't even got to the level of being able to add and delete accounts, send and receive e-mails with YOUR EMAIL CLIENT?

My recommendation is:

Keep the current version of Thundebird as "Thunderbird Plus" (a multifunctional e-mail client that looks impressive and does everything other than sending and receiving e-mails)

AND

Create a new Version called "Thunderbird" that can be used as an e-mail client (that can actually add and delete e-mail accounts, send and receive e-mails that is designed for people who want an e-mail client and not a hobby tool to while away the hours on pointless activities superfluous to an e-mail client.

OR

Before adding another pointless upgrade to the current version, fix it so it functions as an e-mail client (unless you'd prefer to retain a major flaw for another decade.)

If this upsets your "free" sensibilities, consider: There's no point in creating something, even for free, if it simply cannot meet its primary function. Thunderbird version one is better than what is provided today (that's why I started using it). Well done the original designers.

Thunderbird updated on my system today.....ever since that it will not connect to my gmail account I get a popup and when i click on next i get an error messaging saying

Google 400. That's an error.

"The server can not process the request because it is malformed. It should not be retried. That's all we know"

Everything was completely fine up until this update!

I was a happy camper until V115 stuck its ugly nose into my interface.

Fonts on the interface are absolutely terrible and almost unreadable and cause rather severe eye strain.

I have tried going to Settings->Language & Appearance->Fonts & Colors->Advance and they will not change.

What am I missing.

I noticed that New Times Roman wasn't available as a font. What gives?

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running latest version (x64 en-US) Version 102.3.3 The fixes I have tried are running the setup exe file I have checked email settings are correct Check task manager to see if anything is overloaded such as RAM Memory Check AVG Firewall and allowed ThunderBird Adjusted Windows power management settings to high power plan

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed correctly, but it doesn't appear in the Saved Logins list. So I can't update its password. How can I get my SMTP account added to the Saved Logins list?

Thanks in advance for your work on this.

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

• Download and install from "Download Thunderbird" link in notice.
• Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

I have message threads that contain messages that are not part of the thread. I don't know how they got linked into the same thread, so are many months apart. Some times I find more than one thread in which a series of messages occur. Any ideas why that may have happened?

I would like to correct the threading but can find no way to edit threads to remove message or to break threads. Is there a way to edit threads?

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

I have been trying to use Paypal to donate to Thunderbird. It just keeps giving error message "something went wrong" The Contact Us link on the Donations page didnt work either so I had to fiddle around getting to this page. Also sent question to an Admin. Very frustrating