Форум поддержки Thunderbird

In the past I had used Thunderbird for both email and calendar for multiple accounts. I just downloaded Thunderbird onto my laptop (PC running Windows 11) and added all of my accounts and they are all synced. However, I can't edit or delete any event from any of those accounts directly in Thunderbird, although if I make changes on a different device they will sync and update properly. I never had this problem when I used Thunderbird before. I didn't see any permission settings that would allow me to do this so I'm stuck. Any suggestions? Thanks!

Using Thunderbird version 115.11.1 (32-bit), I cannot set up my Gmail account. I've tried all tips and suggestions: Accepted cookies, OAuth2 authentication in both IMAP and SMTP, removed saved password, but still got the message: "probably wrong configuration, username or password". At start, enter my name and Gmail address, leave the password blank and click "Done" I don't see any sign of "Sign in with your Google account" as I have read in several places. In my Google account I can't see any way to turn on or add any third-party apps. Can you pleas help? Sincerely, Geir (gaf.pedersen@gmail.com)

I've been using Thunderbird for years with no issues but suddenly this week it froze and although I could send e-mails from my Mac (running on Sonoma 14.5) I couldn't receive any. There was no message error, just nothing happened: it was frozen. So I finally opted to disinstall and then reinstall Thunderbird and now have incoming messages again but everything else I had: all my tags, e-mails older than a day ago, my address book have all gone. I've tried doing "import from profile "default" then choosing to import accounts and settings, address books, and mail messages but just get a message that "import failed unexpectedly, more information may be available in the Error Console" but I've no clue how to find the Error Console in question. Can anyone walk me through how to fix this issue and recuperate my old Thunderbird account without using all sorts of technical terms? I'm not IT-fluent! Many thanks.

Hi, I have just created a new folder within Local Folders, and want to move emails into it. When I click "move to" the new folder is not there. All the old folders are there - 10 of them. Is this a limit? Can it be enlarged?

Hi all,

Sorry for asking again, but after reading all the posts here the problem is still occurring.

When I launch Thunderbird, I'm asked for new data (Account Setup), like there is no profile available.

The application seems unable to locate or recognize my existing profile, but the profilefolder exists and its almost 90Gb of data. Should I complete Account Setup windows with my data?

Please help me! Tried with thunderbird -p command to repair or select another profile but with no success !

- installs.ini Default=Profiles/xxx.default Locked=1

- profiles.ini

Default=Profiles/xxx.default Locked=1 [Profile0] Name=default IsRelative=1 Path=Profiles/xxx.default Default=1 [General] StartWithLastProfile=1 Version=2

User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.11.1 OS Windows_NT 10.0 19045

Thank you !

For the last 2 or 3 days I have been receiving the above message when accessing emails. I have experienced this problem occasionally in the past and for a day at most, the problem usually associated with virginmedia. However this is now proving to be disruptive and I don't where the problem lies, with Thunderbird or Virgin. None of my settings etc. have been changed and I can access everything if I go directly to the virginmedia website but the handling of the emails is cumbersome. Any ideas?

I suffered a BSOD on my fully up to date Win10 Pro (v 22H2, build 19045.4474)

Upon rebooting, Thunderbird is failing to open. The error message is:

   Unable to open the folder Inbox on xxx@example.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again.

There is no other process using the Inbox folder. I have rebooted and the error message persists. It looks to me like the more correct message would be that the Inbox or the profile is corrupted.

I see other threads asking how to restore a corrupted profile, but none of the answers are very useful. They all see to be tips on how to restore a backup of the profile at %APPDATA%\Thunderbird\Profiles.

If I had a backup of that folder, I wouldn't need to ask how to recover a Profile after a crash.

If it helps at all, when I opened the Error Console in Thunderbird, I see the following messages:

``` Uncaught Error: Component returned failure code: 0x8055000a [nsIMsgFolder.updateFolder]

   updateFolderAndNotifyOnLoad resource:///modules/DBViewWrapper.jsm:88
   open resource:///modules/DBViewWrapper.jsm:812
   _onSelect chrome://messenger/content/about3Pane.js:2578
   handleEvent chrome://messenger/content/about3Pane.js:1597
   <anonymous> chrome://messenger/content/about3Pane.js:128
   read resource:///modules/LineReader.jsm:60
   _actionListResponse resource:///modules/Pop3Client.jsm:1033
   _onData resource:///modules/Pop3Client.jsm:356

DBViewWrapper.jsm:88

Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] ext-mail.js:2555

   findNewMessages chrome://messenger/content/parent/ext-mail.js:2555
   onFolderIntPropertyChanged chrome://messenger/content/parent/ext-mail.js:2522
   _actionHandleMessage resource:///modules/Pop3Client.jsm:1245
   _actionRetrResponse resource:///modules/Pop3Client.jsm:1405
   read resource:///modules/LineReader.jsm:65
   _actionRetrResponse resource:///modules/Pop3Client.jsm:1371
   _onData resource:///modules/Pop3Client.jsm:356
   AsyncFunctionNext self-hosted:852

Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] 4 ext-mail.js:2555

```

There must be some tool that validates the Profile independently of Thunderbird.

I'm a freelance writer, and often when querying an agent or publisher, they ask me to send the first "x" pages of in the body of the email (NOT as an attachment), and they want it double-spaced. It's double-spaced in Word, but when I paste it into T'bird, it's single-spaced. I've tried everything I can think of, to no avail. Is there a solution or work-around?

I keep getting the following mesage, this has started all of a sudden, computer did a windows 11 upodate yesterday.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Sender Policy - Relay Denied 211.30.49.152 authenticated connections ONLY. OB303 e{391cd896-4e9f-4d6a-9932-850a9ace859b}. Please verify that your email address is correct in your account settings and try again.

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to use Oauth2 instead of normal pw. I made that change on the windows 11 machine and a popup occurred that wanted the number from the google authenticator on my phone. I gave it that and it checks mail now just fine.

This morning I went to one of the Windows 10 machines and did exactly the same. I tried some different server names online and tried some, but after a while I started getting a little window that asked my email address and pw. I put my hotmail address in and got this message:

Microsoft Accounts or personal email addresses don’t work here. Make sure you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.

Now this is the very same hotmail email that worked on windows 11 with the same server settings last night. It still works.

Now, on the windows 10 machine with those same settings, I get the blank extra window. The extra window appears, does not populate, and disappeared.

It is: https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=redacted@hotmail.com

I had no opportunity to do what worked on the windows 11 machine just last night. I cannot check mail on hotmail on this windows 10 pc. I took all the updates available to Thunderbird and firefox. TB is 115.11.1

I'm stopped. Why would it work on one pc and not another? Oauth2 on the windows 11 asked for authenticator. On the windows 10 it never asks.

On 5th June I received the following message when I opened up my email.

Warning: Potential Security Risk Ahead. Thunderbird detected a potential security threat and did not continue to live.thunderbird.net If you visit this site attackers could try to steal information like your passwords, emails or credit card details.

I have not received any emails since then. Nor able to send any. I can receive and send my emails through my Mail provider- Telstra Bigpond and also receive and send on my Apple iPad and Phone. I have tried turning the computer on and off but this does not help although I am no longer receiving the warning message. Hope you can help fix this. Regards Dawn Howell

I'm a newbie to Thunderbird. I've added an existing email account to Thunderbird, but it displays the emails with the oldest on top. How do I setup the Thunderbird app to display the most recent emails on top?

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

My aol.com IMAP is used directly only for travel. The same email address serves my Thunderbird POP email. Currently, ALL incoming mail goes to the AOL server. I cannot see the messages nor answer them on the local system. I store nothing on the AOL server. How can I get the incoming mail to the local email tool?

Any work-arounds?

Katharine

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

Hi

I recently changed my email address from johnbugler@phonecoop.coop to johnbugler03@gmail.com.

I receive Thunderbird 'flyers', and I want to ensure that they're sent to johnbugler03@gmail.com. If it hasn't been done already, please change my email address to johnbugler03@gmail.com.

Thanks and regards

John Bugler

Recently the email display has been changed and not by me. At present I cannot receive emails as previously. Also I wish to revert to the previous display of my emails if possible. I can access email via the email.telstra,com site but I wish to stay with Thunderbird. I also do not get emails to my mobile as before

I would like to customize styling for recurring events in Calendar (115.11.1 on MacOS) without using extensions/add-ons. I enabled userChrome.css (`toolkit.legacyUserProfileCustomizations.stylesheets`) and the “has:” selector (`layout.css.has-selector.enabled`). In my userChrome.css, I added styles:

   li:has([alt*="Recurring"]) { background-color:grey !important; padding:1rem !important; }
   li:has(*[alt*="Recurring"]) { background-color:yellow !important; padding:1rem !important; }

Unfortunately, this seems to have no effect upon restarting Thunderbird. However, when I open Developer Toolbox (`Tools > Developer Toolbox > Developer Toolbox > Inspector` tab) suddenly everything works and the stylesheets are applied, but only until Thunderbird is shut down. Weirdly, other custom styles in userChrome.css work ok.

Is this intended behavior or a bug?

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I sent messages yesterday with no problem!

I can't see any issue with the SMTP settings. I've tried troubleshooting mode.