Форум поддержки Thunderbird

I installed Thunderbird a few weeks ago and I'm now trying to migrate from Windows Live Mail 2012 (WLM) to Thunderbird (TB). I am connected to a server called Copper..net via IMAP. (I've set up 2 other email accounts under TB, one of which I will almost certainly abandon and the other, I hope, will become my default server. But right now, I'm not really using either).

Most of my emails -- I have over 300,000 -- are stored in local folders. When mail comes into my Inbox, I generally either delete it, mark it as junk, or once read, store it in a local file.

Until yesterday, all of my IMAP folders showed up under the Copper.net account. They also showed up when I went to File subscribe and refreshed the list (other than one episode which I was able to resolve). Now, they don't show up in either place. They still do show up normally in the other accounts.

Since installing Thunderbird, I have managed to transfer most of my local emails from WLM to TB, so I am now down to 3 of my largest folders, containing between 60,000 and 65,000 emails each. Two days ago, I was able to transfer one of them, albeit with considerable difficulties along the way.

My method was to set up a new IMAP folder called Transfers. I COPY emails from the WLM folder to it (in chunks for larger folders). Then MOVE the emails from the TB Transfers folder to the TB local folder.

When everything is working properly, that move eventually results in the TB transfer folder being empty, which then results in the WLM transfer folder being empty. And then I can restart the process.

If for some reason, the move does NOT empty the transfer folder, I do so manually by deleting all the emails and then emptying the trash. I then check properties to make sure that the folder is really empty, and if it isn't, use the tools under properties in WLM to manually delete them

Yesterday, when I tried to do all this again for my 2nd large folder, I found that the transfer box in TB a) often didn't contain all the emails it should have and b) that the ones that showed up as being there wouldn't move at all. I tried compacting, repairing, getting messages, all to force syncing , but nothing worked.

And this morning, things went from bad to worse because now my IMAP folders no longer show up at all (except Inbox and Trash). During this whole time, the inbox has been syncing properly and mostly, promptly.

Finally, I should add that I did download and add the import/export NG tool and while it worked pretty successfully for small folders, if did not work well for larger ones. I'm still in dialogue with the developer.

Any help would be much appreciated; I'm incredibly frustrated.

P.S. I tried this morning to repair TB, just in case, but using Control Panel, the only option was to uninstall it, which I did not want to do. I do wonder whether TB has somehow gotten corrupted.

I also tried opening in safe mode, which didn't help. I shut my computer off at night, so it's restarted at least once a day. Yesterday and today, I also restarted during the day in hopes that it might help. No dice.

I have many programs/apps in my Windows 10 task bar (at the bottom of the screen), and when one of those programs is minimized, the task bar icon for that program has a blue line under the icon, to show that it is still active, but not showing on screen -- that is, except for Thunderbird. If I'm not writing a message in TB at the time I minimize it, there is no blue line under the icon. The problem is: when I'm ready to shut down a session and I've been using Thunderbird at some point in the session and have minimized it, I can't tell from the task bar icon whether TB is active or not, without clicking on the icon. I don't want to have to do that every time I close down the computer, and I don't want to close the session with TB still active. It seems that a simple coding addition would fix the problem, and I can't believe no one else has mentioned the problem. This is not new with 15.1 -- it's been going on for several versions. The ONLY time the icon appears is when there is more than one page of TB open (like Main & Write).

Your prompt response is appreciated. Thanks, engrollie

I have a new email which has been set up in outlook 365. I have created the new identity in thunderbird which thunderbird set up. The new identity will receive emails, it will send read receipts, but will not send emails. It just says "sending message" but it never goes. I have waited for about 3 minutes and it doesn’t even seem to time out.

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, via Android, and iOS with a Yahoo account.

But not in Thunderbird. This is a serious issue as I believe I have followed all the correct settings including in-line display, and yet for some reason, Thunderbird does not display the images.

Any suggestions are appreciated as I am baffled since Thunderbird has been my go-to email client for years.

I cannot see my accounts/emails as they suddenly disappeared. I am able to see my accounts when I go to File > Get New Messages For, but I am unable to do anything with my Thunderbird app. It shows nothing no matter where I click. The app is updated, and I have even uninstalled and reinstalled it.

I have used Thunderbird for decades, first on Windows, and in more recent years on linux.

Note this refers to IMAP.

I have subfolders under sent for particular organisations. These have worked well for several years, but recently have found that many are not moved to their relevant folder, and some sent mail that should stay in the main sent folder, end up in just one of the sub folders. If you move it back the the sent folder it returns to that sub-folder The only change that I have made is moving from Plusnet to Zoho to host my mail around the beginning of the year. However, this problem has only been seen relatively recently, and IIRC first seen after a TB update, though there have been other updates since. When I first noticed that the sent mail was not moving to the subfolders I ran the filters manually and all of the other sent mail disappeared, including on the server. Luckily I had a backup.

I may have to make the sent subfolders as subfolders of the incoming mail though I don't really want to do that, and I don't know if I wil still have issues.

Any help will bee greatly appreciated

To re-create:

• New calendar
• On the Network
• Username: email address of gmail user with multiple calendars
• Location: empty
• Offline Support: checked
• click Find Calendars
• spins endlessly

Background

• Bulleted list itemCan't dismiss some calendar reminders, so decided to remove then re-add a calendar.

Thunderbird 115.11.0 (64-bit)

Sometime within the past few weeks, some images are failing to display inline. Mixed symptoms: sometimes get box where image should be, sometimes just see a link. TBird doesn't ask permission to display online content. Tried help and online search, without success. Screenshot attached. Thanks!

Archiving emails to Local Folders is not working for me.

If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g. [Gmail]/Important. But the original email does not move, no emails are shown in my Local Folders nor do they seem to exist in the folders or files created: [Gmail], [Gmail.sbd], Important (empty) and Important.msf.

I have picked up that I need to set archiving options by identity as well as by account. The problem remains the same whichever IMAP account, which is Gmail and another smaller provider, or identity I use. Before I realised that, archiving did work - in terms of emails being moved to an archive folder within an IMAP account. But I want to download the emails locally to avoid going over provider storage limits. I've checked and Thunderbird can otherwise create new messages in Local Folders, e.g. when my network connection is interrupted it saves drafts there.

I'm using Thunderbird 115.11.0 on Ubuntu 24.04 / Wayland, and it's installed as a snap. Many thanks in advance for any help you can provide!

Hello Team,

Please be aware that we are encountering issues configuring POP for Office 365 using Thunderbird, as it is generating an error stating the username and password are incorrect. Our Multi-factor Authentication (MFA) is enabled, and we are attempting to utilize OAuth2.

Hi All, I've been running TB on my home desktop since ancient times. Present config has been working for quite a long time. TB manages more mail accounts, of which two connect to my remote server (and two others to gmail and freemail). The day before yesterday evening there was a power blackout while I was using TB. Since then I have the following problem:

1. First mail account says: "Could not connect mail server <remote server>; the connection was refused". Now I cannot even see the sub-folders of this account in TB while the folder files themselves exist. 2. Second mail account (to the same mail server, to another mailbox) works partially, it says after sending an email: "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

Connection to mail server is via ssh portforwarding (for TB smtp is localhost:2525, imap is localhost:1143, ssh tunnels work as I can telnet to them and imap/smtp services respond). What is more, from the home desktop my wife (different local desktop user) can normally access her mailbox (different email address on the same mail server) with the same ssh tunnelling method. She was not logged in and was not using TB when the power crashed. After power had come back I ran fsck, filesystem is clean.

So I think that some setting(s) must have gone wrong under my TB profile and it is emphasized more by the fact that in the first case error msg the name of the remote server appears instead of "localhost". Account settings in TB seems to contain the original server settings (e.g. locahost, 2525, normal password, no connection security, etc.)

Only strange thing I could find in Troubleshooting list is that under "Mail and news accounts" it lists account2 (imap) localhost:1143 None Normal password while in the outgoing server column it contains _two_ times the locahost:2525 setting.

In config editor the mail.server.server2.hostname points to the original name of the remote mail server (instead of localhost???).

So what can I do if I wanted to avoid deleting the two mail accounts and re-configure them, especially considering the fact that the mailbox size is about 80 GB.

Any ideas are welcome and appreciated.

Thanks in advance, KEA.

When I download messages, it often says there are say '6 new messages', but only 3 appear on the screen. I'm wondering whether the others are going to Junk, but I am unable to access it. So my question is, how do I access Junk Thanks David White