Форум поддержки Thunderbird

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. What have I done wrong? Help

Hi,

When viewing an email thread, I see all "copies" of an email, like label folders. (See image)

How do I remove all these duplicates?

Also, on another topic, when I forward mail from one account to another (so that I have that mail in both accounts) - and I have both accounts configured in Thunderbird - the second (forwarded) mail generates a notification sound - but no notification popup. Can this notification sound be eliminated (like the msg display popup does not happen)? It is useless.

Thanks!

Checked everything. Not sending after upgrade. Is sending in troubleshooting mode.

No add-ons.

Not anti-Virus or firewall issue because I shut them down. to test. With both on it sends in troubleshooting mode.

I have spent many hours combing thru possible solutions.

Please help. TIA.

D.

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled in in the correct boxes (as far as I know). The new server name is mail.mail.coop the old one is smtp.iomartcloud.com. Everything seems to be working ok, ie. there's the new account listed in the left-hand window with all the folders and subfolders and all the emails in the correct places, all working fine inc. send and receive. The old iomartcloud account is still there just above it with all the folders etc. but no send and receive because the service has now been closed by the server company (all my emails have been transferred to the new server. If I go to my webmail page also all is ok inc. send and receive. I have set the new mail.mail.coop as the default and I've been trying to find out how to delete the iomartcloud one.

The problems I have are two: 1. I can't seem to find any way to delete the iomartcloud account from thunderbird. 2. Whenever I close and restart thunderbird it's forgotten the mail.mail.coop account/identity. I have to go to new account > existing email (my email address hasn't changed) and put in name, password etc. It all works fine again but next time I close thunderbird......

I know the server is ok and I know the passwords, port numbers, server addresses, etc. are ok because it all works fine each time I create the new account (for the 50th time!), so there's some other problem I haven't yet identified. I've searched on this forum and elsewhere, and hunted all around the settings menus but to no avail.

I wonder could the two things be connected? If I could delete the old account maybe it would solve the other problem. Note that both the email address, name and password are the same for both accounts, only the server address is different (and the port nubers maybe as well). And could the second problem be to do with the security settings of my browser or os? (brave browser, linux zorin os).

Sorry rather a long post! Hope someone can help me! Justin

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as the Address Book, but they are no longer identical. For example, in Cardbook my son's entry has one email address; in Address Book, he has four. What are the differences, and which one should I be using? This is of particular concern to me because I just synced my Address Books between devices using BirdieSync, and it wiped out a very important contact out of my Address Book. Luckily it was still there in the CardBook, but I don't want to lose my contacts in either.

I'm using thunderbird 115.10.1 on Ubuntu Linux. I've set up a second calendar and associated it with an email account hosted by Polaris Mail. That email address has worked fine within thunderbird for everything else for a long time, but I only recently associated it with a calendar. When I get a meeting invite, for example from a gmail user, and accept that invite, selecting "send a response now", no message ever arrives at the email of the inviter and no email ends up in any of my folders (drafts or sent). It is like nothing happens. The event *is* accepted and added to the calendar, but no respose is created or sent. I have another email account and calendar and meeting acceptances and responses seem to work fine.

I've looked at all the settings I can find and they seem appropriate and analogous to those with the working email/calendar. The correct email address appears in the calendar properties opened by right-clicking on the Calendar and selecting properties.

Any help? Thanks.

Hi,

Scenario: I have a custom domain with an email address, and have used mailbox.org and currently icloud to host my email. In both cases, the email address associated with my custom domain is the only one I use for everything, such as email, calendar, contacts, etc (x@er.com). Also in both cases, there is also a login email address to the email hosting service (i.e. x@mailbox.com and x@icloud.com respectively).

Issue: My calendar invites erroneously send from my icloud email address, rather than my custom domain email address. This appears to be by defaul and unchangeable. See 1/2 screenshot.

Settings: I'm on W11 Pro, using TB 115.10.1 (64-bit). For calendar settings, see 2/2 screenshot.

Background: With both providers, my calendar invites initially were being sent from the correct email address (x@er.com), but inexplicably switched to the being sent from login email address of the email hosting service after some time (about a year with mailbox.org, and a couple of months after migrating to icloud.com). This messes up my calendars, and I need to resolve it. Hopefully it's just something dumb that I'm doing.

What I've tried: On mailbox.org: When the issue first occured I put up with it for a few weeks then assumed it was probably mailbox.org and migrated to icloud. This appeared to resolve the problem at the time. On icloud, my calendar sync was setup in TB using add-ons, which worked for a couple of months and then the issue recurred. I've tried: 1. In apple account settings: I tried changing my apple-id to be my custom domain email address, rather than my icloud email address (didn't fix it). 2. I then unsubscribed from all of my network calendars in TB, removing the addons and restarting TB, as per https://support.mozilla.org/en-US/questions/1406255#answer-1568028 - I had to add a blank local calendar first before I was able to remove all of the network calendars. 3. I then added my calendars back into TB by using the direct URL locations, as per https://support.mozilla.org/en-US/questions/1406112 - when adding the calendars back, I tried using the login as both my custom domain email address, and also my icloud email address (didn't fix it).

Any help would be much appreciated.

Thank you.

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a mac OS10.15.7) I am asked to enter the password for these two accounts. I have not changed the passwords for these two accounts anywhere else so I don't know why TB suddenly wants me to enter them. No matter what password I enter here, I am told the login failed and am asked to enter a new password. I enter a new password and go back to being asked for passwords again.

What password is TB looking for? Where is it stored so that I can look for it? When I go to Settings/Privacy and security/Saved passwords only passwords for the two gmail accounts are shown. Where can I find the passwords for the POP Mail Server and how do I reset them?

Hi there! I made a screen-shot just in case I don't explain this well :) In my inboxes this works well on both my emails - the "groups" 'today, yesterday, last 7, last 14 & older' are all expanded all the time. (see image)

This is however not the case in other folders like sent, junk, deleted etc. I need to manually click the name "today/yesterday etc." to expand it. Next time I go to that folder again, they are all 'un-expanded/closed/collapsed' again.

I would like them to be expanded as default all-the-time in every folder I have! Is there a setting for this somewhere that I can set to 'true' or just check a box?

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

Dear Sirs,

I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget to change the layout and when opening the newly created folder I am confused. I find it also annoying to always apply my folder layout to the newly created folders.

Is there any method/setting to define/set the layout for new folders?

Kind regards,

Jens

When I start Thunderbird, it asks for Master Password right away, and then again just after it opens up.

I asked question last year, but didn't get much response.

What can I do to just have it ask one time when starting Thunderbird? I tried disabling "check new messages at startup" on all accounts.

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Good morning, This morning thunderbird was not responding and allowing new emails to come thro. So i repaired the folder and now it doesn't display the messages in my inbox. Could someone help me with that? If you want to message me privately thats fine too daryl@doubledtrailerparts.com