Форум поддержки Thunderbird

I had to change my Google account and therefore my Gmail password due to a reported security breach. I've successfully changed my password for Gmail on my iPhone and iPad but I can't on T'Bird.

I expected that when I opened T'Bird, I'd get an error message saying my password was invalid and then prompting me to enter the new password for my Gmail account. That's the way it used to work and it worked well.

Instead, I get some sort of useless error message about STAT (??) and my credentials are invalid. I get no prompt to enter the now changed password. I get no info as to WHAT credentials aren't valid.

So I opened the Password Manager, found the Gmail line, entered Show Passwords and then edit password. I entered the new password, double checked it and closed out the Password Manager. I get the same useless message about STAT. The old password was *not* the Gmail password.

I opened the Password Manager to find the password is entered correctly. Why is this simple operation so miserably difficult? The old method worked perfectly every time now this one won't at all.

Until the 9th of april I had no problem since then I keep on getting the message: login to server imap.tools.sky.com user namemorgandavid33@sky.com failed

retry or enter new password.

I contacted sky and I did change my password on their advice and I still cannot login. How do I get thunderbird to accept this new password. Or is there another issue with logging in?

The Sky.com email is now provided by Yahoo. I can access my emails there but I prefer Thunderbird and have used it for some time now. Thank you for your help.

I'm trying to migrate Thunderbird from my old PC/Windows 10 to my brand-new PC/Windows 10, following the step-by-step instructions on https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer. I followed those instructions to the letter (multiple times) but can't get it to work. Are there more recent (and perhaps more complete) instructions to be found elsewhere? Does anyone else have the same?

I have made a copy of my old TB profile folder on a backup stick (it is titled 'Thunderbird', and inside that folder is a folder titled 'Profiles' that contains a number of folders including the most recent profile that I am still using with my old PC. The difficulty is getting this backed up profile info installed on my new 'destination' computer.

Any suggestions would be greatly appreciated.

Hi,

I have several profiles in Thunderbird 115.9.0 (64-bit) on Win10 with each profile having few different email accounts which got created over a period of time since we had changed some mail service providers (mail hosting server) earlier.

Profile A1 -Email account a -Email account b (period Jan2022 - till date) -Email account c

Profile A2 -Email account p (period Jan 2020 to May 2020) -Email account q -Email account r

Profile A3 -Email account x (period Apr 2020 to Aug 2020) -Email account y

Profile A4 -Email account z (period Jan 2017 to Dec2019)

In reality the email account "b", "p", "x" & "z" are the same.

Question 1) So how ii can merge all my emails from different emails accounts located into different Profiles into a one single mail account and profile. Please note that the option to retrieve old mails from server is not there as the service provider has changed so i want to merge all past emails into one mail folder from local TB database only.

Question 2) After merging, there might be some duplicate emails in the same folder. How do i remove the duplicates and keep single copy.

Please advise.

Thnx & Regards Tejas

I have installed Thunderbird 115 after following disk drive failure. I use Gmail as my mail provider and now when I try to add a recipient in the 'to' or 'cc' to a new email I want to create I don't get any auto-suggestions from my previous mail history which I used to get before. This makes the product almost useless because I can't remember every possible email address I have received and I don't always add occasional contacts details to my local address book.

Am I missing something like a setting change or something?

I received a very nice reply to my problem regarding saving passwords. The reply instructed me to reply with certain information. But the reply was marked no-reply@support.mozilla.org. This is very frustrating. Please send coherent instructions. And please read your reply yourself.

Another issue: I tried to make some text boldface, using the "B" menu selection. But instead of boldface, it simple added quote marks around that text. Looks like your website needs work. And the "i" does the same thing.

After upgrading to SuperNova on my MacBook Pro, the Mail Merge function no longer is available under "File". I looked under Tools to see if I needed to reinstall the Mail Merge Add On, and the Add On feature is also missing.

I found a discussion where someone said to download some debugging file, and to do that, you had to look under the options (three vertical dots) next to the Unified Folders Inbox. However, my Unified Folder Inbox does not have three vertical dots.

Holding emails that need to go out to multiple recipients. )-:

Thank you.

RD

Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable results.

I am receiving 10-20 inbound messages per day that may well contain malware or spam. These each have a "ReturnPath" of "<>" and an "AuthenticationResults" that contains the string "dkim=none".

I am attempting to somehow identify and discard inbound messages whose "ReturnPath" is "<>" and whose "AuthenticationResults" contains the string "dkim=none".

I've made several different attempts using several different filter instances. Each works as expected when run manually from the pane that appears in response to tools->"Message Filters". Each of these invocations appears in the "Filter Log" when run manually

I see no evidence that any run automatically, even though I have clicked the checkbox to turn them on. I've tried setting the "Getting New Mail" dropdown to both "Filter before Junk Classification" and "Filter after Junk Classification" with no apparent difference in behavior.

I've tried turning on the "Periodically, every 10 minutes" option with no visible impact.

Many or most of my rules apparently work fine, because each moves a specific message from my inbox to a designated folder. Those moves all happen -- and yet the "Filter Log" shows no record of any of them.

I am running Thunderbird 115.9.0 (32-bit) on a Windows 10 Pro system. I'm a senior developer with more than four decades of professional development experience. I'm very familiar with rule systems.

My email provider is Rackspace, and their technical support is not responsive. This volume of spam/malware is making my email client unusable.

I am eager to pay a monthly support fee -- either directly or through any of the many online payment options such as "buy me a coffee" and such -- in exchange for effective technical support. I have been unable to find any such providers for Thunderbird.

I understand that this is a community of volunteers and I appreciate your attention. I invite any suggestions for workarounds or fixes.

Have used a Onetel e-mail account for a number of years.

Occasionally, the outgoing server drops out so messages can't be sent only received.

When trying to reconfigure with correct port numbers etc it will never reconnect straight away and there is always a long process to get it up and running again which always seems different every time.

I can never manage this by myself and always have to get help in. This has baffled the best brains in the business so any help or advice gratefully received.

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is costing me sales on items I have listed on the marketplace because I have no current notification via emails. Please help.

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

As 99% of users hate threading, myself included, why don't you just change the default to no threading?

I have looked at a lot of the answers to previous questions on this subject and none of them work. One has a supposed video to help but that relates to Gmail and is not understandable. Perhaps you want us to all use Gmail. I have looked the article "Message threading in Thunderbird - keep messages grouped by conversation" but that is useless and the suggested method of stopping threading doesn't work.

Please change the default!!

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of accessing it