Thunderbird Support Forum

On Linux, closing Thunderbird also closes Firefox if Firefox was initially opened via clicking a link in Thunderbird. I don't know if this would qualify as a bug, but is there a way to have the Firefox process start independent of Thunderbird when, for example, clicking a link in an email? I'm running 115.12.0 (64-bit) at the moment, but it happens on previous versions as well.

I've been using Thunderbird as my default e-mail app for many years without a problem. A few weeks ago I was automatically upgraded to 115.1 - 64-bit. It did not upload my Address Book and my Calendar. I had to reconstruct both apps.

Also....this edition will NOT copy items to my selected location...it just adds a shortcut to my deskto.

Plus....I previously listed that I can't get specific incoming e-mails to directly to its specific sub-folder.

I am totally disappointed with this current edition and would like to go back to my previous edition which was 111 or 112. Can this be done???

I just spent an hour on the phone with att and they say the problem is not theirs since I can access my account via the web interface.

Thunderbird keeps giving me this message when trying to access my email (Yahoo/AT&T). I have two email addresses with them and they both respond the same as below.

Error with account MyPrimaryBellsouthAccount Sending of password for user jarinker@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later.

I takes about 5 minutes to return this error on start up on when I use PF5 to manually check the mail.

My wife also has a bellsouth account she accesses via Thunderbird and it works fine on her laptop. So, I kind of think that rules out a home network issue.

I have some feeling that something somewhere has become corrupted in Thunderbird, but I am not sure what.

I have been using Thunderbird for many years. In Thunderbird I found this message: "Login to server inbound att.net (username) failed." When I tried to send an email I got this message: "Sending of the message failed: Unable to authenticate the Outgoing Server (SMTP) outbound att.net. Please check the password and verify the "Authentication method" in "Account Settings." [outgoing server (SMTP)]

I went to att.net and I am still receiving emails. In fact, I received an email from Mozilla Support that allowed me to sign into Mozilla Support.

Please help so I can send outgoing emails from Thunderbird.

Thank you

As stated above I can receive email but cannot send email since the last update over a week ago. Also when adding a bookmark it does not show up anywhere that I can find. I seems that I have lost some bookmarks and now it shows two bookmark menu's.

Yesterday, Thunderbird, version 115.11.1 (64-bit) suddenly stopped sending and receiving all emails. I received the following error messages: 1. Login to server pop.mail.yahoo.com with username ***@att.net failed. 2. Login to server smtp.att.yahoo.com with username ***@att.net failed.

I reset my password, but that did not help. I am continually prompted to reset the password. I verified that the ATT.net web account is working properly, where I can send and receive emails. I also verified that the server settings are all correct.

Incoming server setting: pop.mail.yahoo.com, Port 995, Connection Security: SSL/TLS, Authentication Method: Normal Password.

Outgoing server setting: smtp.att.yahoo.com, Port 465, Connection Security: SSL/TLS, Authentication Method: Normal Password.

Could you help me resolve this problem.

Thanks very much,

Norm Franke norm.franke@att.net

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

I have downloaded my Emil to my laptop using thunderbird and then I try to change the name of storage folder to D:\gmail and after that I could not find my previously downloaded email.I need to jknow how I can file my previous downloaded folder.

Hello everyone! :)

I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an error is popping up after I filled all of the required information. I restarted my PC. I reinstalled Thunderbird. I'm using the most popular email client in Bulgaria.

Nothing works so far. Screen shots are attached including the provided settings from my email client.

Thanks!

In most recent iteration of Thunderbird, my emails arrive hours late... (They're also forwarded to other email addresses, and arrive on time there, so the issue seems to be downloading into Thunderbird). It happens also when I "download now", that is, the emails that are on the server or downloaded on my other accounts don't download to Thunderbird. This can be anywhere from 2 hours to 12 hours late.

Hello, since May I have not been able to archive messages on the @wp.pl account by years and month. The archive button does not work, and when it does work, the message goes to the general archive directory. I don't know how to fix it, please help.

I have been stuggling to transfer my emails from a windows PC using Windows live Mail, to a laptop using Thunderbird. I have just spoken to my email provider (Plusnet) and they have sent a test email which is received by Thunderbird. But all my emails keep arriving on the old machine. Any suggestions which might help me? David Owen

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab.

I am using Version 115.11.1 (32-bit) on Windows 11.

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Outlook on the WebApp and discovered that all of the inadvertantly deleted emails were found under recover deleted emails. So within Outlook I recovered all mails into the Inbox. So far, so good.

Now I have all the mails listed in the Inbox on Outlook. But when I open Thunderbird again, the recovered mails do not show up. It seems that Thunderbird does not fully synchronize the folder and the recovered emails are not downloaded. Instead, all mails are once again removed from the Outlook Inbox. The previously recovered mails disappear again from the inbox of OWA and I have to recover them all again.

I have already tried several fixes. Within Outlook, I created a new folder and moved the recovered Inbox mails to that folder. This was done in the hope that this folder will then sync properly with Thunderbird. Unfortunately no. The folder does not sync and as soon as Thunderbird is closed again, all mails are deleted again from the new folder on OWA.

I also deleted the Outlook account (including all stored data) and recreated the account in Thunderbird. Unfortunately, the same thing happens again. The recovered mails are not displayed in Thunderbird and after closing the program, the mails are deleted again in OWA and I have to recover them again. Finally I went so far as to uninstall Thunderbird completely from my computer and reinstalled the software. That did not fix the problem either.

I will also provide another observation: in the past when I have recovered individual emails the same behavior has occurred. Seems that when Outlook or Exchange places a deleted email into the recovery queue, there is a change in its identify such that TB now views it as a deleted message.

Any suggestions on how this can be fixed?

Best regards

Thunderbird suddenly says "authentication failed" for my rocketmail email. Was working fine up til now. I can still log into the email directly via Yahoo. Any ideas on how to fix this.