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Cannot confirm Firefox is installed on my phone

So I installed Firefox on my computer and I am trying to finish setting up my Firefox account. It keeps asking me to link my phone number and to install Firefox on it, so… (читать ещё)

So I installed Firefox on my computer and I am trying to finish setting up my Firefox account. It keeps asking me to link my phone number and to install Firefox on it, so I did by going onto Google Play Store and installing the browser. Even though I logged onto my Firefox account via my phone, Firefox on my computer still asks me to set it up on my phone. Because of this, I can't finish registering my account.

Even clicking the link that was sent via SMS doesn't work; it opens in Firefox but nothing happens on the other end.

I tried refreshing the awaiting confirmation page, it just brings me back to the page shown in the first image.

I closed Firefox, re-opened it, signed out of my account, and signed back in again. It keeps asking me for a phone number.

I tried all the steps in this article, and it doesn't work either: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

Here are the screenshots of the pages (uploading them via the form doesn't work)

https://postimg.cc/N5MYVGqM https://postimg.cc/Th14vKwZ

Asked by 6kJwczWgmhHb 1 год назад

Last reply by cor-el 1 год назад